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MultiPlan Payment Integrity Solutions (Pre-Pay) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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Featured  Report

Payment Accuracy & Integrity 2025: Shifting Focus from Payment Recovery to Error Prevention
Payment Accuracy & Integrity 2025:
Shifting Focus from Payment Recovery to Error Prevention
October 2025
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Commentary Summary

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User Commentary

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Manager

Product

The product is clean and simple. We send and pick up claims and check the network. If the claim is...

Apr 2025
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Manager

Relationship

MultiPlan tried to cancel our account manager and say we weren't giving them enough information. We...

Apr 2025
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Manager

Relationship

MultiPlan could offer better provider outreach when there are issues. They have a provider team, but...

Apr 2025
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VP/Other Executive

Relationship, Operations

One of our teams has been trained and oriented by MultiPlan, and I have heard pretty positive things...

Mar 2025
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VP/Other Executive

Product

The system isn't really slick. The vendor gives us a PDF image of audit findings, and then we use...

Mar 2025
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VP/Other Executive

Loyalty

In the future, I think we will be going to different areas and working with different parties. That...

Mar 2025
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VP/Other Executive

Culture, Loyalty

MultiPlan has a lot of products and services, and one opportunity for them would be to do a better...

Mar 2025
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VP/Other Executive

Culture, Value

A lot of the time, MultiPlan will find something for us, and we will decide not to pursue it. The...

Mar 2025
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VP/Other Executive

Culture, Relationship

I am aware that MultiPlan offers a lot of things that we aren't using. We sit down with the vendor...

Mar 2025
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VP/Other Executive

Relationship

If MultiPlan wants more opportunities to change the order that they fall in when it comes to the...

Feb 2025
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VP/Other Executive

Relationship

MultiPlan keeps all of their promises to us and more. They are excellent partners, and they think...

Feb 2025
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VP/Other Executive

Loyalty, Product

MultiPlan has done a great job in the mergers and acquisitions department in terms of growing their...

Feb 2025
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VP/Other Executive

Relationship, Value

I wish MultiPlan had a larger suite of services. They are small, and when we have gone over the...

Jan 2025
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VP/Other Executive

Relationship

MultiPlan delivers very high-quality customer service. Their folks are delightful to work with. We...

Jan 2025
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