Clearwater Security & Privacy Managed Services Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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User Commentary

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Director

Operations

Clearwater has a pretty comprehensive program when it comes to privacy and security or general...

Sep 2024
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Director

Loyalty, Relationship

There were times that Clearwater met expectations, but there were times that they didn't meet...

Sep 2024
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Director

Relationship, Operations

We interacted with multiple people from Clearwater. Generally speaking, Clearwater’s consultants...

Sep 2024
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Director

Relationship, Operations

The score I gave Clearwater was based on the experience over the time that we worked with them....

Sep 2024
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Director

Loyalty, Relationship

I haven’t worked with a lot of organizations like Clearwater, so depending on my knowledge, unless I...

Sep 2024
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Director

Operations

The implementation was pretty slow. Clearwater didn't have the right leadership and commitment in...

Sep 2024
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CIO

Relationship, Value

I love Clearwater. They are fantastic. The people are good. They don't nickel-and-dime us, and they...

Jul 2024
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Analyst/Coordinator

Relationship, Operations

I don't know whether it is the temperament of the patients nowadays, but they are not very kind. The...

Jul 2024
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Analyst/Coordinator

Relationship

We have been working well as a team with Clearwater. If there was anything I needed to do, there was...

Jul 2024
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Analyst/Coordinator

Relationship

Clearwater's services are a great tool, and their team works well with other people. I feel like...

Jul 2024
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Analyst/Coordinator

Relationship, Services

I find the platform a little easier to use than the platform we had before. I find the communication...

Jul 2024
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CTO

Relationship

The people we work with from Clearwater have been amazing. We were trying to select a vendor for...

Jun 2024
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CTO

Relationship

Our experience with Clearwater has really been personalized for us. We work very closely together....

Jun 2024
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CTO

Loyalty, Relationship

Strategically, the knowledge base of the Clearwater team is really good and strong. They are still...

Jun 2024
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CTO

Relationship, Operations

We are migrating a bunch of databases from on premises to the cloud, and our team is a bit of a...

Jun 2024
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CTO

Relationship, Services

The ClearAdvantage program really helped us do our privacy regulations and risk assessments and...

Jun 2024
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CTO

Relationship

There is never a time that I can't reach out to Clearwater with a question and get an answer; they...

Jun 2024
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CTO

Relationship

Even Clearwater’s executive team checks in with us regularly to make sure that they are meeting our...

Jun 2024
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CTO

Relationship, Value

As Clearwater has gotten to know our organization and grow with us, they have been very flexible as...

Jun 2024
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CISO

Relationship

Clearwater is designed for healthcare. They understand healthcare at different scales, and we have...

Jun 2024
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CISO

Relationship

Clearwater recently changed their account team. We now have a new, more senior account team that has...

Jun 2024
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CISO

Loyalty, Relationship, Value

Clearwater has a great offering. As they have grown, scaled, and made acquisitions, they have become...

Jun 2024
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