Clearwater Security & Privacy Managed Services Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Operations
A part of our organization was struggling to develop areas of their security program, and we were...
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Relationship
One thing that makes Clearwater different from other firms is their deep experience in healthcare....
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Operations
Clearwater has a pretty comprehensive program when it comes to privacy and security or general...
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Loyalty, Relationship
There were times that Clearwater met expectations, but there were times that they didn't meet...
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Relationship, Operations
We interacted with multiple people from Clearwater. Generally speaking, Clearwater’s consultants...
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Relationship, Operations
The score I gave Clearwater was based on the experience over the time that we worked with them....
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Loyalty, Relationship
I haven’t worked with a lot of organizations like Clearwater, so depending on my knowledge, unless I...
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Operations
The implementation was pretty slow. Clearwater didn't have the right leadership and commitment in...
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Relationship, Value
I love Clearwater. They are fantastic. The people are good. They don't nickel-and-dime us, and they...
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Relationship, Operations
I don't know whether it is the temperament of the patients nowadays, but they are not very kind. The...
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Relationship
We have been working well as a team with Clearwater. If there was anything I needed to do, there was...
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Relationship
Clearwater's services are a great tool, and their team works well with other people. I feel like...
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Relationship, Services
I find the platform a little easier to use than the platform we had before. I find the communication...
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Relationship
The people we work with from Clearwater have been amazing. We were trying to select a vendor for...
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Relationship
Our experience with Clearwater has really been personalized for us. We work very closely together....
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Loyalty, Relationship
Strategically, the knowledge base of the Clearwater team is really good and strong. They are still...
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Relationship, Operations
We are migrating a bunch of databases from on premises to the cloud, and our team is a bit of a...
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Relationship, Services
The ClearAdvantage program really helped us do our privacy regulations and risk assessments and...
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Relationship
There is never a time that I can't reach out to Clearwater with a question and get an answer; they...
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Relationship
Even Clearwater’s executive team checks in with us regularly to make sure that they are meeting our...
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Relationship, Value
As Clearwater has gotten to know our organization and grow with us, they have been very flexible as...
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Relationship
Clearwater is designed for healthcare. They understand healthcare at different scales, and we have...
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Relationship
Clearwater recently changed their account team. We now have a new, more senior account team that has...
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Loyalty, Relationship, Value
Clearwater has a great offering. As they have grown, scaled, and made acquisitions, they have become...
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