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Healthcare's Data Science Platform Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I would rate ClosedLoop's support very highly. The team we work with has gone through a few changes,...
ClosedLoop is very efficient. They've really worked with us. We have had a very standard and very...
We have already recommended ClosedLoop to other people, and these people have been very happy....
ClosedLoop's ability to incorporate AI into existing products and workflows is exceptional. We...
The solution's capabilities rate highly. We're starting to develop things as well, so that's where...
It's been a while since we've had training, but it is exceptional. If we have a new employee and...
ClosedLoop has been really fantastic at doing advanced analytics work, and they are really tying it...
The decision not to renew with ClosedLoop would not be because they've done something wrong. It...
With our use case, I think Healthcare's Data Science Platform is doing exactly what we want to get...
We're using ClosedLoop’s platform, and we have access to one of the vendor's data scientists. So...
ClosedLoop doesn't nickel-and-dime us, so that is nice. As long as ClosedLoop keeps adding value,...
I don't think too much has changed in our experience with ClosedLoop. I think we're starting on...
ClosedLoop is a great vendor and partner.
Healthcare's Data Science Platform may be part of our long-term plans because it is quite expensive....
ClosedLoop could do better with training by offering more structured training materials. They have...
As far as partnership goes, the staff members at ClosedLoop are very good about working with us....
I would tell others that Healthcare's Data Science Platform is very rigorous and accurate for the...
ClosedLoop has room for improvement regarding incorporating AI into existing products and workflows...
Commentary Summary
Comment Type Breakout