CloudWave Security & Privacy Managed Services Commentary
Filtered view: All

Subject Expert
Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CIO

Relationship, Services, Value

CloudWave has a lack of investment and experience in cybersecurity. They aren't a security company....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Operations

Due to system issues, staffing issues, and other issues on CloudWave's end, we dissolved our...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Services

CloudWave needs to have a solid road map. The impression I got was that CloudWave didn't know what...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

CloudWave could have been actively developing their product to keep up with all the other...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Services, Value

The one requirement I had was that CloudWave’s system should work consistently, and I found that it...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

CloudWave is the only firm that I could find that offers this particular service. CloudWave is...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The firm's staff that we interacted with were the salespeople, the go-live team, and the existing...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Services

My expectations with CloudWave are that I have little to no downtime and that they do everything we...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Services

The leaders tend to be stronger than the project managers at CloudWave. I can get anyone at...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The firm values our partnership. They work with us. If I make a call to them about something, they...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

CloudWave is not perfect at not charging for every little thing. They do some things for free, but...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Operations, Services

By acquiring Sensato Cybersecurity, CloudWave acquired Sensato Cybersecurity's founder, who was one...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Services

CloudWave's security offering is still Sensato Cybersecurity, and CloudWave has continued to build...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

CloudWave provides things when we ask, but we don't see them working side by side as a partner....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

I would like to have a real-time dashboard where I can see the reporting of the events and...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

When I hired CloudWave originally, they were part of the government Department of Defense. The firm...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services, Value

We haven't had any real meetings or plans to address what could come next or how to move forward. We...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

Our organization plans to increase our spending on certain offerings from CloudWave. We started out...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Value

We have worked with CloudWave for quite a while. Due to our business model, we rely on firms to work...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

CloudWave's customer service and the firm's willingness to work with customers sets them apart from...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Cybersecurity is a huge focus for a lot of organizations. I think CloudWave has gotten a little...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations

CloudWave's initial execution could have been improved. The firm has a good process in place now....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations

Everyone from CloudWave who we have worked with has been very knowledgeable. They know about both...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

One of the outcomes that we have seen from this project has been CloudWave having some oversight...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have very consistent conversations with the leaders of CloudWave. They are true partners. We work...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Services

CloudWave is healthcare focused. I don't think they provide services outside of the healthcare...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Services

We would love to have access to additional cyber tools. CloudWave has a proprietary system that they...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

CloudWave is very forthright in being able to help us out as it relates to healthcare-specific cyber...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Things are going pretty well with CloudWave. The CloudWave staff is very knowledgeable. They seem to...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We were with Sensato when CloudWave acquired them. The acquisition was smooth for us. We haven't...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

I don't know whether CloudWave is different from a lot of the other firms; they are just the one we...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​