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Commentary Summary
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User Commentary
Loyalty
Our organization plans to increase our spending on certain offerings from CloudWave. We started out...
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Relationship, Value
We have worked with CloudWave for quite a while. Due to our business model, we rely on firms to work...
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Loyalty, Value
CloudWave's customer service and the firm's willingness to work with customers sets them apart from...
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Relationship
Cybersecurity is a huge focus for a lot of organizations. I think CloudWave has gotten a little...
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Operations
CloudWave's initial execution could have been improved. The firm has a good process in place now....
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Relationship, Operations
Everyone from CloudWave who we have worked with has been very knowledgeable. They know about both...
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Relationship
One of the outcomes that we have seen from this project has been CloudWave having some oversight...
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Relationship
We have very consistent conversations with the leaders of CloudWave. They are true partners. We work...
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Relationship, Services
CloudWave is healthcare focused. I don't think they provide services outside of the healthcare...
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Services
We would love to have access to additional cyber tools. CloudWave has a proprietary system that they...
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Relationship
CloudWave is very forthright in being able to help us out as it relates to healthcare-specific cyber...
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Relationship
Things are going pretty well with CloudWave. The CloudWave staff is very knowledgeable. They seem to...
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Relationship
We were with Sensato when CloudWave acquired them. The acquisition was smooth for us. We haven't...
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Loyalty, Value
I don't know whether CloudWave is different from a lot of the other firms; they are just the one we...
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Relationship
CloudWave is great. If I ever need information in the industry or need to bounce an idea by the...
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Loyalty, Relationship
I would choose the firm again because of the success we have had with our project. CloudWave is...
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Relationship, Services
What makes CloudWave different from other managed services firms is that the head of cybersecurity...
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Relationship
Sometimes the firm's service isn’t as timely as we would like it to be. I think our account...
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Relationship, Services
The firm's services and support have stayed the same since the CloudWave acquisition. We have not...
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Value
We have gotten good pricing from CloudWave and are getting a lot of value from the services they...
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Relationship
CloudWave’s staff has been solid and great to work with. The firm's team checks in with us a lot,...
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Loyalty, Services
CloudWave offers a platform that has a risk register and risk exception tracking. The risk register...
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Loyalty
We looked at a variety of things and narrowed the decision down by several big firms that just...
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Loyalty, Relationship, Services
There have been no issues with working with CloudWave, so I am satisfied. We haven’t felt any...
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Loyalty, Services
There are still a few gaps. We were supposed to have a certain piece that fulfilled a state...
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Value
CloudWave’s services are at a great value. The firm's price point is significantly lower than the...
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Relationship
I have already recommended CloudWave a few times, and I would definitely use their services again....
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