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CloudWave Security & Privacy Managed Services Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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CIO

Loyalty

Our organization plans to increase our spending on certain offerings from CloudWave. We started out...

Jun 2024
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CIO

Relationship, Value

We have worked with CloudWave for quite a while. Due to our business model, we rely on firms to work...

Jun 2024
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CIO

Loyalty, Value

CloudWave's customer service and the firm's willingness to work with customers sets them apart from...

Jun 2024
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CIO

Relationship

Cybersecurity is a huge focus for a lot of organizations. I think CloudWave has gotten a little...

Jun 2024
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CIO

Operations

CloudWave's initial execution could have been improved. The firm has a good process in place now....

Jun 2024
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CIO

Relationship, Operations

Everyone from CloudWave who we have worked with has been very knowledgeable. They know about both...

Jun 2024
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CIO

Relationship

One of the outcomes that we have seen from this project has been CloudWave having some oversight...

Jun 2024
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CIO

Relationship

We have very consistent conversations with the leaders of CloudWave. They are true partners. We work...

Mar 2024
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CIO

Relationship, Services

CloudWave is healthcare focused. I don't think they provide services outside of the healthcare...

Mar 2024
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CIO

Services

We would love to have access to additional cyber tools. CloudWave has a proprietary system that they...

Mar 2024
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CIO

Relationship

CloudWave is very forthright in being able to help us out as it relates to healthcare-specific cyber...

Mar 2024
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Manager

Relationship

Things are going pretty well with CloudWave. The CloudWave staff is very knowledgeable. They seem to...

Mar 2024
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Manager

Relationship

We were with Sensato when CloudWave acquired them. The acquisition was smooth for us. We haven't...

Mar 2024
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Manager

Loyalty, Value

I don't know whether CloudWave is different from a lot of the other firms; they are just the one we...

Mar 2024
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CIO

Relationship

CloudWave is great. If I ever need information in the industry or need to bounce an idea by the...

Dec 2023
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CIO

Loyalty, Relationship

I would choose the firm again because of the success we have had with our project. CloudWave is...

Dec 2023
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CIO

Relationship, Services

What makes CloudWave different from other managed services firms is that the head of cybersecurity...

Dec 2023
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CIO

Relationship

Sometimes the firm's service isn’t as timely as we would like it to be. I think our account...

Dec 2023
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CIO

Relationship, Services

The firm's services and support have stayed the same since the CloudWave acquisition. We have not...

Dec 2023
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CIO

Value

We have gotten good pricing from CloudWave and are getting a lot of value from the services they...

Dec 2023
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Director

Relationship

CloudWave’s staff has been solid and great to work with. The firm's team checks in with us a lot,...

Nov 2023
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Director

Loyalty, Services

CloudWave offers a platform that has a risk register and risk exception tracking. The risk register...

Nov 2023
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Director

Loyalty

We looked at a variety of things and narrowed the decision down by several big firms that just...

Nov 2023
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Director

Loyalty, Relationship, Services

There have been no issues with working with CloudWave, so I am satisfied. We haven’t felt any...

Nov 2023
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Director

Loyalty, Services

There are still a few gaps. We were supposed to have a certain piece that fulfilled a state...

Nov 2023
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Director

Value

CloudWave’s services are at a great value. The firm's price point is significantly lower than the...

Nov 2023
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Director

Relationship

I have already recommended CloudWave a few times, and I would definitely use their services again....

Nov 2023
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