CloudWave Security & Privacy Managed Services Commentary
Filtered view: All
Subject Expert
Jaren Day
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations, Services
We did run into some issues at the beginning of our engagement with CloudWave; things were a little...
Login or Create an Account to see details.
Loyalty, Relationship, Operations, Value
We chose CloudWave because we liked their 24/7 monitoring and escalation policies. We were also...
Login or Create an Account to see details.
Operations, Services
CloudWave does a mixture of things for us, so they don't all fit in a bucket. CloudWave is a little...
Login or Create an Account to see details.
Loyalty, Operations, Services
CloudWave has made significant improvements to their monitoring system, and I think those will...
Login or Create an Account to see details.
Loyalty, Value
CloudWave provides security monitoring at a good price. Because we are a small company, it is hard...
Login or Create an Account to see details.
Operations, Services
The staff members at CloudWave are very high-quality. They are good at what they do. We use...
Login or Create an Account to see details.
Relationship, Services, Value
CloudWave has a lack of investment and experience in cybersecurity. They aren't a security company....
Login or Create an Account to see details.
Loyalty, Operations
Due to system issues, staffing issues, and other issues on CloudWave's end, we dissolved our...
Login or Create an Account to see details.
Relationship, Services
CloudWave needs to have a solid road map. The impression I got was that CloudWave didn't know what...
Login or Create an Account to see details.
Loyalty, Value
CloudWave could have been actively developing their product to keep up with all the other...
Login or Create an Account to see details.
Services, Value
The one requirement I had was that CloudWave’s system should work consistently, and I found that it...
Login or Create an Account to see details.
Operations, Value
CloudWave is the only firm that I could find that offers this particular service. CloudWave is...
Login or Create an Account to see details.
Operations
The firm's staff that we interacted with were the salespeople, the go-live team, and the existing...
Login or Create an Account to see details.
Operations, Services
My expectations with CloudWave are that I have little to no downtime and that they do everything we...
Login or Create an Account to see details.
Relationship, Services
The leaders tend to be stronger than the project managers at CloudWave. I can get anyone at...
Login or Create an Account to see details.
Relationship
The firm values our partnership. They work with us. If I make a call to them about something, they...
Login or Create an Account to see details.
Value
CloudWave is not perfect at not charging for every little thing. They do some things for free, but...
Login or Create an Account to see details.
Loyalty, Operations, Services
By acquiring Sensato Cybersecurity, CloudWave acquired Sensato Cybersecurity's founder, who was one...
Login or Create an Account to see details.
Operations, Services
CloudWave's security offering is still Sensato Cybersecurity, and CloudWave has continued to build...
Login or Create an Account to see details.
Relationship
CloudWave provides things when we ask, but we don't see them working side by side as a partner....
Login or Create an Account to see details.
Services
I would like to have a real-time dashboard where I can see the reporting of the events and...
Login or Create an Account to see details.
Relationship, Operations
The firm has special insight into cybersecurity. That is what makes them distinct from other firms....
Login or Create an Account to see details.
Services, Value
We haven't had any real meetings or plans to address what could come next or how to move forward. We...
Login or Create an Account to see details.
Loyalty
Our organization plans to increase our spending on certain offerings from CloudWave. We started out...
Login or Create an Account to see details.
Relationship, Value
We have worked with CloudWave for quite a while. Due to our business model, we rely on firms to work...
Login or Create an Account to see details.
Loyalty, Value
CloudWave's customer service and the firm's willingness to work with customers sets them apart from...
Login or Create an Account to see details.
Relationship
Cybersecurity is a huge focus for a lot of organizations. I think CloudWave has gotten a little...
Login or Create an Account to see details.
Operations
CloudWave's initial execution could have been improved. The firm has a good process in place now....
Login or Create an Account to see details.
Relationship, Operations
Everyone from CloudWave who we have worked with has been very knowledgeable. They know about both...
Login or Create an Account to see details.
Relationship
One of the outcomes that we have seen from this project has been CloudWave having some oversight...
Login or Create an Account to see details.
Featured Report
Preferences