Cognizant Complex Claims Services
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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Director

Cognizant has been bought out, and their customer service and results have been inconsistent. They...

May 2022
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Manager

When Cognizant went through their buyout, we didn't have any contact with anybody at the corporate...

Mar 2022
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Manager

We are a little frustrated with the fact that the firm is no longer printing brochures to hand out...

Mar 2022
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Manager

The patient experience has been a little tougher since the acquisition. A lot of times, patients...

Mar 2022
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Manager

Sometimes, the on-site employee that we have from Cognizant tends to overstep their role, and that...

Mar 2022
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Manager

The staff members that we have worked with from Cognizant have always been very helpful in terms of...

Mar 2022
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Manager

Cognizant’s willingness to attack, recognize that they had dropped the ball in dealing with our...

Mar 2022
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Director

We didn't feel like we were getting the value that we were anticipating with Cognizant. It came down...

Dec 2021
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VP/Other Executive

We have worked with Cognizant for a while. We have evaluated their service a couple of times, and...

Dec 2021
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Manager

Our biggest challenge with Cognizant is that they have been through several name changes. It seems...

Aug 2021
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Analyst/Coordinator

Our work with Cognizant is low maintenance. They return a file to us with notes to load into the...

Jul 2021
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