All Categories chevron icon Payer Solutions chevron icon Payer Services chevron icon BPaaS (Payer)

Cognizant Healthcare BPaaS Solutions Commentary
Filtered view: All

Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Director

Relationship, Operations, Services

We have had some issues, and we are still working through them, but Cognizant is being very good...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Cognizant's services are too expensive.

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

Cognizant charges for every little thing, and that is one of our issues with them. Using Cognizant...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Services

Cognizant doesn’t consistently exceed our expectations, but they consistently meet our expectations....

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Value

There are a few different BPaaS options that are out there. Cognizant is a technology company and...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Services

I had a relationship with someone at Cognizant that I could draw upon. That was very helpful. But if...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

There was a very hard contracting process. We really wanted some SLAs with teeth in them, and I...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Services

We had to explain to Cognizant the issues and what was important to us more than maybe we should...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Operations, Value

We brought in Cognizant following a whole RFP process, and we had a pretty successful...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

We have a very strong account-management contact at Cognizant, and I also feel well-connected with...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Services

Cognizant is strong in process improvement, but provider data integration is challenging across the...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

For Cognizant's service, when a change request involves something that is complicated but not quite...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Value

Our organization has used Cognizant's model for many years. We have delegated certain functions to...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​