Collette Health Commentary

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The system helps a lot with our staffing needs and with alerting staff and preventing risk. Whenever...

The product is great. We sometimes see a bit of a communication barrier with some of the staff...

Collette Health is very useful for safety, but we can't utilize it with patients with suicidal...

The training was really good. I was satisfied with it. Now, we're doing our own training. Also,...

I do have meetings with Collette Health. They get canceled frequently, but I know that my superior...

I don't know how the vendor can fix the durability of the product. When the system gets placed in...

Collette Health is a great platform for virtual sitting. Their support and training are excellent,...

I am extremely happy with Collette Health. I've actually talked to a colleague at another...

We have never identified an issue or concern that we did not get an immediate response to, and I'm...

We sometimes have connectivity issues, and I'm not sure that there's a clear and distinct path for...

Collette Health sent on-site trainers. They met with us first to identify our training needs so they...

There's been some financial benefit with the decreased use of sitters with Collette Health, and we...

One thing I would like to see is integration between Collette Health and our EHR. It’s separate from...

From using Collette Health, we’ve seen a reduction in falls, and we’re saving money because of the...

I was satisfied when Collette Health initially gave training a few years ago, but they haven’t been...

Collette Health has a pretty decent support network, and they talk to us about upgrades all the...

Collette Health does a very good job of introducing new features, and they make frequent updates to...

Collette Health is very transparent with their prices. Their invoices are easy to understand, and...

Collette Health has had some changes within their team, and we have regular calls with them. I would...

Collette Health did a good job with their training. We have regular meetings with the vendor that...

Our experience with Collette Health started out as a scribing project and then expanded into nursing...

We recently had a good meeting with Collette Health. Collette Health usually acts as a middleman,...

Collette Health’s help desk staff members are always responsive, timely, and transparent.

Using Collette Health, we have definitely relieved our frontline staff of some pressure and have...

A lot of times, the highest need for sitting is for behavioral health and suicide risk patients, and...

I would recommend Collette Health's solution to organizations that can afford it. It is a great...

Collette Health is really helpful. Everyone is super friendly and supportive. I have never had any...

I would tell other organizations to make sure that their infrastructure is really set up before they...

We have been able to bring in many more patients than we would have otherwise been able to admit...

We have worked with other vendors for virtual sitting in the past, but Collette Health has been the...

For some time, I haven't had an interaction with people at Collette Health who are empowered to...

In the beginning, there was a lot of on-site training, and that is always very helpful. I think if...

If Collette Health has a vision, I'm not aware of it. I don't know of anything new and exciting...

The biggest barrier for acceptance of Collette Health was, especially in a certain unit, the ability...

For the most part, Collette Health keeps all promises. I'm sure there have been some delays or some...

Collette Health allows us more opportunity to monitor patients. It is more fiscally responsible...

On the financial side, we are seeing full-time care savings as a result of the solution each week....

We have no problems at all with Collette Health. Everything works pretty smoothly. If we did have...

I know Collette Health has talked about virtual nursing, the RN side, and I believe that is...

Collette Health has done very well with being proactive. Anytime we talk with Collette Health or...

During our regular meeting, Collette Health provides information on how things are looking from a...

Collette Health does enhancements and upgrades that have definitely made things easier for...

We have monthly meetings with Collette Health where we take suggestions to them for enhancements and...

Collette Health is easy to contact. For example, if our observers are having issues with any carts,...

From a financial standpoint, Collette Health sends us reports, and we see how many hours we spend...

We didn't have any issues with Collette Health's training. Collette Health was very supportive, and...

We have routine meetings with Collette Health, and they will routinely tell us what is coming up....

I think things are going well with Collette Health. Originally, we were apprehensive because we...

With Collette Health's solution, I wouldn’t say that we have been able to improve our fall-free...

If someone were looking at Collette Health's solution, I would tell them that they have to make sure...

One of the biggest reasons we went with Collette Health's solution was that when I looked at other...

It has been pretty easy to communicate with the patient on the other end by using Collette Health's...

We haven’t seen any negative outcomes from using Collette Health's solution. When it was rolled out,...

In the past, we had to let Collette Health know about some things that didn't work well, and the...

The rollout for Collette Health's solution went really smoothly. We regularly touch base with...

Collette Health has allowed us to provide high-level care to our patients while using just one...

We have regular meetings and updates with Collette Health. However, I would like to see more...

I hate to dig on Collette Health because they are really trying to deliver new technology, but we...

If I didn't have other things in place, I would buy Collette Health again. It just doesn't fit...

One amazing feature of Collette Health that I haven't seen in any other solution is the virtual fish...

Operationally, there have been some significant savings with Collette Health. There is a bit of a...

Collette Health is just not big on integration. They want us to use their platform for everything....

I would like to see Collette Health provide a better-quality cart overall. The quality isn't bad,...

Collette Health’s support people are pretty good. They are baffled just like anyone else at times,...

It is much easier for a virtual sitter to watch multiple people remotely versus having a one-to-one...

This solution provides a useful extra set of eyes for the nursing staff. However, the number of...

Collette Health's system helps reduce our in-person sitters, and it improves patient safety and...

Collette Health is a really good company. They definitely have all of the things that any customer...

The executive involvement is good. If I ask our representatives a question, they give me learning...

I have seen some pretty good data about how the product is helping reduce our patient falls and...

Occasionally, Collette Health's system will go down, but the vendor is quick to fix it. They are...

Collette Health's system is pretty simple. I don't think it is very difficult to learn or...

We have had meetings to touch base with Collette Health where they check in and give us time to ask...

Collette Health is like a subscription service. Everything is included. That has been really nice....

We haven't been with Collette Health for much time, and they are already talking with us about new...

Collette Health was really helpful in the go-live process, and they gave us a lot of check-ins...

There have been near misses that could have been falls if it weren't for Collette Health's system...

Collette Health has been great with training. We have had questions on much of the product,...

Collette Health’s training is very easily available, and my sitters can adapt to the system pretty...

I would tell someone thinking about going with Collette Health about the adaptability of the system...

We have used Collette Health to decrease one-on-one sitters so that we can have them virtual and all...

Collette Health has always been responsive. Their people respond immediately. They reach out and fix...

Collette Health provides great information when they are doing an upgrade. Their upgrades are put...

I absolutely love the product. It works well for us, and it has been a great solution. We have...

This solution has definitely been meeting our needs. It is incredibly user-friendly on both ends,...

Since we have been using Collette Health's system, we have seen an increase in the availability of...

I would like to receive more detailed training from the vendor. I would also like to see more...

We meet with Collette Health's support people on a regular basis to get updates on new things. If we...

In terms of clinical outcomes, I know that Collette Health has helped our nursing staff members...

The only thing that affects the solution is the person on the other end of the system monitoring the...

Sometimes, having to report to the virtual sitter each shift can be inconvenient, but it is...

Collette Health is always willing to meet with us. They have always made a commitment that if there...

With Collette Health, we have been able to reduce our overall cost for sitters. We have cut the...

We haven’t had any problems with Collette Health being proactive. I really feel like if something...

Collette Health’s user interface makes them stand out. There is good visualization, and there are...

We would like to be able to integrate Collette Health's system more with our EHR. There is a little...

Collette Health is very good at what they do in terms of telesitting. They need to understand that...

The vendor is constantly delivering new technology. That technology seems to fit their needs. The...

Collette Health has 24/7 support. The vendor's people are always there for us if we need them....

Our nurse helpers use the system to watch patients for falls, pulling at tubes, and things like...

Collette Health is still trying to make the system's patient tracking feature work perfectly. That...

Collette Health’s support team is fantastic. The team members can be very proactive with the...

I don't know whether Collette Health's system can do single sign-on, but that would be interesting...

The outcome we have seen by using remote patient observation is cost savings because we can do...

Collette Health has had new leaders, new people on board, and a name change. I haven't needed to...

By using the system, we have definitely seen a decrease in our patient falls. A financial result of...

Collette Health doesn't give us a ton of time for education after upgrades. The system also has...

Collette Health's remote patient observation system doesn't integrate with our charting system, so...

We use the system's AI features, but we don't use 100% of them because there is one part that is...

Collette Health's team members are amazing. I could call them right now and get them on the phone...

With Collette Health, we have seen a decrease in falls from using the medical sitters. A couple of...

Collette Health provides a good service, and I don’t have any problems with them. They also have...

There are times when Collette Health sees something that occurs, but they might not start an...

Remote Patient Observation is a cost-effective way to observe patients instead of having a...

We are considering leaving Collette Health because other solutions have ambient charting. We are...

Collette Health is constantly upgrading their platform and rolling out new technology. I would say...

Collette Health provides training anytime we need it. Their customer service and training are...