Commure Ambient AI Commentary
Filtered view: All
Subject Expert
Kylee Bird
Associate Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product
There are some things that the solution could do in the future that the vendor is looking at. I...
Login or Create an Account to see details.
Value
Commure shines when it comes to accuracy, customer service, price, and overall usability of the...
Login or Create an Account to see details.
Relationship
We've had a bit of a change with our support person, so that's the only reason I'm not giving a...
Login or Create an Account to see details.
Relationship, Operations
The vendor's support is excellent. During the implementation, we had the technical team and our...
Login or Create an Account to see details.
Operations
One of the things that Commure does that's fantastic is that they have teams of folks available for...
Login or Create an Account to see details.
Product, Value
In the words of some of my physicians, Commure Ambient AI is an absolute game changer and has...
Login or Create an Account to see details.
Loyalty, Product
Commure Ambient AI typically can integrate with web-based solutions. We have a solution that is not...
Login or Create an Account to see details.
Product
We use Commure Ambient AI's generative AI tool within the product to answer medical decision-making...
Login or Create an Account to see details.
Relationship, Product
Commure is slower at bringing new solutions, despite having all the technology, than other partners...
Login or Create an Account to see details.
Relationship
I think that we have a unique corporate relationship with the vendor. We're helping them develop...
Login or Create an Account to see details.
Operations
A couple of months ago, I would have given Commure's training a poorer score. But Commure just...
Login or Create an Account to see details.
Relationship
The support is excellent. I have frequent meetings with our account manager. I know the key people...
Login or Create an Account to see details.
Product
We are still trying to improve some of the reporting in little ways. That's why I wouldn't give the...
Login or Create an Account to see details.
Operations, Product
We have a pretty high adoption rate. The use rate of our clinical staff is pretty good. People have...
Login or Create an Account to see details.
Product
I recommend Commure Ambient AI all the time. Our providers would have to be world-class linguists to...
Login or Create an Account to see details.
Relationship, Operations
We did a large-scale launch with Commure, and they had a team of people for that. When we do our...
Login or Create an Account to see details.
Product
From a development and innovation standpoint, we aren't content with where the system is now. There...
Login or Create an Account to see details.
Product
Commure Ambient AI is fully integrated. We can use it to schedule appointments and check Medicare...
Login or Create an Account to see details.
Product, Value
Commure Ambient AI has helped free up our clinicians from burnout, and that is a significant...
Login or Create an Account to see details.
Product, Value
What we really wanted to do with Commure Ambient AI was reduce the administrative burden on the...
Login or Create an Account to see details.
Loyalty, Relationship
When we were doing the analysis, there was a high number of vendors in this space, and our...
Login or Create an Account to see details.
Product
Commure does a lot of different things. The way we are partnered with them is to help us with our...
Login or Create an Account to see details.
Relationship
Commure keeps all promises in due time. Commure is in Silicon Valley, and almost by force, they have...
Login or Create an Account to see details.
Relationship
Commure is a responsive vendor. They will come on-site wherever we go live. Commure’s...
Login or Create an Account to see details.
Operations
It took a few months to see outcomes from Commure Ambient AI. The first month was basically a...
Login or Create an Account to see details.
Relationship
We just went live with the solution for a specialty group, and the vendor basically replicated what...
Login or Create an Account to see details.
Operations
The advice I would give a customer looking to implement Commure Ambient AI is to educate the end...
Login or Create an Account to see details.
Relationship
Commure has a solid procedure or framework in place where they have an account executive that we...
Login or Create an Account to see details.
Relationship
Commure has been an excellent partner in engagement. Their strength is their forward deployment...
Login or Create an Account to see details.
Loyalty, Product, Value
The specific outcome we are expecting is the ability to reduce cognitive burden on the providers...
Login or Create an Account to see details.
Loyalty, Relationship
We selected Commure because all the features and services they provide are very well done. What sets...
Login or Create an Account to see details.
Loyalty, Product
We have challenged Commure to achieve our expectation of providing an outcome that is even more...
Login or Create an Account to see details.
Product
The solution's strength is the ability to accurately and completely understand multilingual...
Login or Create an Account to see details.
Operations
The advice I would give customers implementing this solution would be to identify the champions that...
Login or Create an Account to see details.
Loyalty, Relationship
Commure gets to their promises in the end. I think it is endemic in the software industry to make...
Login or Create an Account to see details.
Operations
When we signed, Commure didn't have robust training manuals or screenshot reference materials built....
Login or Create an Account to see details.
Relationship, Product
I know that Commure Ambient AI is constantly improving and where the spots are for ongoing...
Login or Create an Account to see details.
Product
I have recommended Commure. I am bullish on that. Commure Ambient AI’s ease of use is pretty good....
Login or Create an Account to see details.
Loyalty
We are going to be switching to Commure’s EHR products. We just aren't there yet. That is why I...
Login or Create an Account to see details.
Relationship
There is a differentiation between Commure’s general-support ticket structure and solutions and our...
Login or Create an Account to see details.
Relationship
White-glove support is where Commure excels. We communicate extremely freely with the higher-ups in...
Login or Create an Account to see details.
Loyalty
We selected Commure because we understood the shift in the computing world that came with advanced...
Login or Create an Account to see details.
Culture
Commure has been fair with their invoicing. And Commure has many boots on the ground for implementations....
Login or Create an Account to see details.
Product
One of the things we try to work on is the continual evolution of the product. We are trying to have...
Login or Create an Account to see details.
Loyalty, Product, Value
The product is fantastic. I think it has improved the quality of life for all our providers, and it...
Login or Create an Account to see details.
Relationship
The technical support is a key strength for Commure, and that support is available during the...
Login or Create an Account to see details.
Product
Something that sets Commure Ambient AI apart from its competitors is the true ambient scribe versus...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout