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Cotiviti Interoperability Platform Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
XEngine Server for FHIR keeps us compliant because it integrates with third-party applications. We...
Regarding the Edifecs component of FHIR, the partnership is great.
Training is not really a big strength for Edifecs, but they are not terrible at it. Our account...
We have the FHIR solution for patient access and provider directory API from Edifecs, and the...
Edifecs’s strength is that their solutions just work. If they say something is going to fulfill a...
Edifecs just got purchased by Cotiviti, so it isn't really clear yet what that all is going to mean...
Edifecs’s stuff is really expensive, but it just works. If an organization can afford the vendor's...
As an area of opportunity, I would talk about money. As part of a nonprofit, I think maybe there...
The solution could possibly be a bit easier through a more user-friendly or more configurable...
I would tell others to make sure they have the business requirements that are needed because a huge...
I have been partnering with Edifecs for years, and we have had a great working relationship. The...
XEngine Server for FHIR is pretty stable. We have seen no issues, and I have not run into any...
There is definitely a flexibility with the team and with the understanding and relationship we have...
From a product perspective, I do not think we have any suggestions because Edifecs' UIs,...
Edifecs is a great partner. What they promise is what they deliver, and the XEngine Server for FHIR...
XEngine Server for FHIR works really well. It is quite a comprehensive solution. Building the APIs...
XEngine Server for FHIR is intuitive. Our EDI compliance team uses the Edifecs developer portal to...
We communicate with Edifecs whenever something comes up. I can easily stay connected with them and...
XEngine Server for FHIR is expensive, but it is worth every penny. It would be nice if it were...
I would tell others to trust Edifecs when they offer a solution. People should be very clear about...
Edifecs is very flexible with what we want. Even when our preference differs from their...
The cost to implement XEngine Server for FHIR on our own would be astronomical. Relying on Edifecs...
The people at Edifecs are experts in health data exchange and electronic data interchange. They are...
We thought that a lot of our members would use XEngine Server for FHIR, but the usage is actually...
During the implementation of XEngine Server for FHIR, we found a number of issues that could have...
To meet the CMS requirements, we are sharing a lot of data and loading a lot of data into XEngine...
I would buy XEngine Server for FHIR again. We are definitely focused on the interoperability...
Commentary Summary
Comment Type Breakout