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PayerOne Risk Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Director

I wouldn't say that Cozeva's tool has been successful, and the vendor hasn't delivered any new...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I'm not a happy camper. Cozeva's support makes me mad. When I submit tickets, the support people ask...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CEO/President

We were able to engage with Cozeva and help them with some of the new things that were coming out,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

Cozeva's NLP technology has been very helpful. The conversion to a new version was super helpful,...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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COO

We have a really good account manager. My team still meets with this person regularly. Cozeva easily...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

Cozeva has a really nice user interface that allows our physician practices to log in and look at...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

My organization had gotten on a different product previously and told me we would go on it too. That...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

When we do an impact analysis for all our supplemental data sources, we can attribute the lift we...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

There are some collaboratives that are at the health plan and regulator level. Cozeva is at the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

The product helps us achieve provider satisfaction in having all the data for them to look at in one...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Cozeva is very good at training. Our providers are happy with the system's ease of use. That makes...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CFO

The system's NLP allows us to have a broader view of any coding gaps. I think the integration we...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CFO

Cozeva's system is part of our long-term plans, but there are definitely many solutions out there....

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

Cozeva has a solid product. What they share with organizations is what those organizations are going...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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CFO

We are still working on a few opportunities that we have identified, like contract tracking. The...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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CFO

Cozeva's system is improving our overall quality and risk adjustment performance. The NLP, automated...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CFO

Cozeva has been easy to work with whenever we have needed something. They have helped us make...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The support and the executive involvement from the vendor are pretty good. I would tell Cozeva to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There are some workflows that require multiple clicks. For someone who is tech savvy, the processes...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

We have been using the platform for years now, so there are definitely positives. PayerOne Risk...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

There were some new capabilities for the solution that Cozeva came out with recently that have been...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CEO/President

We have been able to download reports at the PCP panel level pretty easily. That has helped us...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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