Cozeva Population Health Management Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
Recently we went through all the tools that Cozeva offers, and a handful of them fall short of being...
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Relationship, Product
Cozeva Population Health Management is a disease registry program, and they are certified. In our...
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Product
Cozeva Population Health Management is a really good analytics tool. It really allows us to break...
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Loyalty, Relationship
When we first started with Cozeva, we did a lot of working through things, and we used to meet more...
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Product
I have used the Cozeva Population Health Management tool for my whole healthcare career at one place...
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Loyalty, Product
Cozeva is constantly improving their screens and really trying to make the system as user friendly...
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Product
I'm not sure whether registries fall under Cozeva Population Health Management. It is just an...
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Operations, Product, Value
I only represent a slice of our organization, but implementations happen across other markets as the...
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Value
With Cozeva, the charges come when there are state-specific requirements that we must comply with....
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Relationship
Outside of the Cozeva Population Health Management product itself, the team and the customer success...
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Relationship, Product
Cozeva is definitely innovative, and they listen. When they hear that other clients have been asking...
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Product
Cozeva Population Health Management is a SaaS product, and the vendor needs more integrations across...
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Relationship, Product
Cozeva could have more timely communications rather than short-notice communications, especially for...
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Loyalty
My satisfaction with Cozeva Population Health Management may decrease because of what the current...
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Loyalty, Product, Value
We are using Cozeva Population Health Management to measure quality so that we have a safer...
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Operations
The onboarding was very well done. Cozeva understood our needs and got up to speed with our data....
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Operations, Value
The executives at Cozeva are good. I have been pretty satisfied with the product. I would absolutely...
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Relationship, Operations
Sometimes an implementation takes longer than we anticipate. When we are on these calls with Cozeva...
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Relationship
I believe Cozeva's technologists are offshore. When we submit tickets because we find an error or...
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Operations, Product
For people who use the system all the time, even for me, sometimes I ask them how I do certain...
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Loyalty, Product
Cozeva doesn't have a bridge to many of the health plans. I would like to see the vendor work on the...
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Relationship
Cozeva could make the support ticket submission and discovery process a little easier. There is this...
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Value
Now, Cozeva charges for things. When I started here with the company, it was like we had this...
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Relationship
When we deal with our local people, Cozeva’s support team is good, but they don't have a solution at...
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Product
I'm a little biased because I know other systems, but Cozeva Population Health Management has been a...
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Product
Cozeva has one of the leading value-based engines that is certified in terms of the Align Measure...
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Product, Value
Over the years, we have built an infrastructure to feed multiple data sources into Cozeva's system....
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Loyalty
The value-based space is changing quite a bit with Medicaid, and my recommendation would be for the...
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Operations
I would recommend that we continue using Cozeva Population Health Management. They offer tons of...
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Relationship
Cozeva’s phone and web support people are good; they are on top of things. When we call, chat, or...
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Operations, Product
From a registry and measure perspective, it would be good if there were a workflow to tell us how...
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Loyalty
We are making a lot of changes over on this end, and the data from Cozeva Population Health...
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Relationship, Product
I don't think there are technically any changes I want from Cozeva. It is just that all the markets...
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Product, Value
Overall, Cozeva's product is phenomenal. My staff members really like it, and it is user friendly. I...
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Operations
The vendor does a nice job with their training, but they use that training to pressure organizations...
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Product
Childhood immunizations are challenging. It would be helpful if those were easier in the system. We...
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Product
One of the greatest things that Cozeva has done for us is that they now exchange information between...
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Product, Value
I feel a little ridiculous rating the system as highly as I am because I am a tough customer. There...
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Relationship, Value
We would absolutely buy the solution again. The first reason for that would be the customer support...
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