CrossVue Managed IT Services Commentary
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User Commentary
CrossVue has been doing a good job. We had way too much turnover with the firm's resources during...
The CrossVue help desk people are so fast, but they are also always willing to stop and show us why...
CrossVue's service has been indispensable. We tried another firm, but they were awful. Thankfully,...
We are looking for another managed IT services firm. Historically, CrossVue met our expectations,...
I would tell others to make sure turnaround times are established in the contract. Occasionally, it...
CrossVue was our implementation partner. We typically work with the same staff members, who...
I don't think CrossVue finished a lot of their projects during the implementation. Those carried...
With CrossVue, we had some open tasks, and the time to complete them was above our expectations. We...
CrossVue did not avoid charging us for everything. Integrations were quoted at dozens of hours and...
We hired CrossVue to help us with some implementation projects, and we had a great resource. That...
We initially had a really terrible resource from CrossVue. We were not confident in their knowledge....
CrossVue wanted the best for us, or at least some of the people we were working with did, but one of...
We did get extremely personal white-glove service from some of the people at CrossVue, but the...
Toward the end of our engagement with CrossVue, we did have quite a few good people work on our...
CrossVue provided options for how we could get support for the Workday releases that they do twice a...
We had some phenomenal resources from CrossVue, but there were others who were on a blacklist for...
When I first came onto the project, I felt like things were still above board with CrossVue. We had...
At one point, CrossVue was taking weeks to respond to tickets that we had submitted. We would get no...
I love CrossVue's services. CrossVue thrives on customer support. We have an excellent partnership...
CrossVue can provide help when we have knowledge gaps. In most cases, consultants engage with us to...
CrossVue's implementation support is lacking, but the post-production support has been worth the...
CrossVue definitely meets our expectations, specifically with their communication about statuses and...
We had a pretty good experience with CrossVue. They added resources as needed based on the skill...
We have worked with a few firms, and I personally prefer working with CrossVue's resources over...
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