CSI Healthcare IT Technical Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Relationship
We had a good representative with CSI Companies, and the firm just worked with us to look for things...
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Operations
CSI Companies really had a large scope of things that they could do. If I needed to ramp up...
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Relationship
We had certain timelines in place with CSI Companies to get things done. We had to pivot a lot just...
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Relationship, Operations
Our experience with CSI Companies was really good. We described what we were doing and what our...
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Relationship
We had to pull back on one of our scoping values for the project because CSI Companies couldn't do...
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Relationship
We worked with a few leads and met with our main point person at CSI Companies regularly. Our point...
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Relationship, Operations
CSI Companies was great with our data migration. The manager who oversaw that was very detail...
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Loyalty, Relationship, Value
We went with CSI Companies because of their recent experience, customer reviews, cost, and their...
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Relationship, Operations
CSI Companies helped us be much more successful at each stage of the implementation than we would...
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Relationship
My experience with CSI Companies was that they were very competent and forthcoming on what they...
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Relationship
I ended up with a very good working relationship with our CSI Companies contact; we had very frank...
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Relationship, Operations
CSI Companies was very clear on their needs and consistent in their asks. I was never wondering what...
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Loyalty
We considered a few other firms, but CSI Companies' flexibility with their contracting terms won....
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Services
CSI Companies is all outsourced, and there have been a couple of times when we have had some issues...
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Relationship, Operations
There are times I don’t have the resources to get to something, so I ask CSI Companies to do it, and...
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Relationship, Services
When there is an issue, CSI Companies definitely makes it right, so they are always willing to fix...
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Relationship, Services
CSI Companies is very easy to work with because we have a statement of work and can see what that...
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Loyalty, Operations, Services
Our project required a large team that we couldn't have had internally because of our system. So we...
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Value
For all their services, CSI Companies came in under budget. And that was despite us adding more work...
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Relationship, Operations
Nothing really stood out to me as problematic with CSI Companies. They gave updates and adhered to...
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Operations, Services
CSI Companies was really on the ball, especially when it came to contract extensions. CSI Companies...
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Loyalty, Services
CSI Companies met our expectations. We had a shorter engagement planned with them, but then my...
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Operations
There were a few staff members from CSI Companies who weren't quite as detail oriented. When we went...
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Relationship, Operations
Our partnership with CSI Companies during the engagement was very strong. Our project manager was...
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Loyalty, Value
I'm not in charge of any money, but our leaders felt that CSI Companies' services were awfully...
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Operations, Services
We needed additional support, and the firm helped with some of that. They were very good about...
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Operations, Services
In terms of the quality of staff members and consultants, we were dealing with large numbers, so...
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Operations, Value
I would recommend CSI Companies. They were remarkably flexible in bending to meet our needs. They...
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Relationship, Value
CSI Companies was very well prepared based on their experience in making recommendations about scope...
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Relationship, Operations, Services
We have been very impressed by the resources we get from CSI Healthcare IT. We see it in the...
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Relationship
CSI Healthcare IT has been very easy to work with and responds promptly to any request I send them....
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Value
I don't want to have to, but if I were in a situation where I needed to use the firm again, I...
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Relationship, Value
CSI Healthcare IT was just able to meet all of our changing needs very rapidly. We had a pretty...
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Relationship, Operations
CSI Healthcare IT understood the outcome. Maybe we didn't know the nuts and bolts at a detailed...
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Relationship, Operations
Knowing what I know now, there are some things that we could have overcome. Whenever we hire a...
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Relationship
We had some partnerships with the firm's leadership, so the checks and balances in terms of whether...
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Relationship
Early on, we had a few challenges with CSI Healthcare IT, but things have just been solid ever...
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Relationship
CSI Healthcare IT was very knowledgeable about our EHR. They added a lot of value because they were...
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Relationship
We are very happy with CSI Healthcare IT. We have worked with executives at CSI Healthcare IT, and...
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