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Curae Patient Financing Commentary
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Subject Expert
Josh Naegle
Associate Engagement Partner
KLAS Associate Engagement Partner - Josh Naegle
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

The ability to offer another option for patient financing has been helpful for the limited scope of...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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VP/Other Executive

By design, we do not send Curae Finance every account. We originally set the service up so that only...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

One challenge is tied to our structure. When patients make payments through the Curae Finance...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

I reach out to a certain executive from Curae Finance if I have a patient concern, and they are...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

The people at Curae Finance handle all patient communication, and we have never had any issues come...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

We have an unusual banking setup, so we have to do a month-end reconciliation to allocate Curae...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Part of the reason we went with Curae Finance was that someone I had previously worked with was...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

We hired Curae Finance as an additional payment option for patients who wanted longer-term payment...

Comment Tone Positive
Pillars Loyalty, Operations, Value
Evaluation Unrated

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VP/Other Executive

We chose the nonrecourse option because we wanted the A/R closed and off our books. Curae Finance...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

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