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Curae Patient Financing Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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User Commentary

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VP/Other Executive

Operations

By design, we do not send Curae Finance every account. We originally set the service up so that only...

Dec 2025
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VP/Other Executive

Operations, Services

One challenge is tied to our structure. When patients make payments through the Curae Finance...

Dec 2025
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VP/Other Executive

Relationship, Services

I reach out to a certain executive from Curae Finance if I have a patient concern, and they are...

Dec 2025
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VP/Other Executive

Relationship, Operations, Services

The people at Curae Finance handle all patient communication, and we have never had any issues come...

Dec 2025
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VP/Other Executive

Operations

We have an unusual banking setup, so we have to do a month-end reconciliation to allocate Curae...

Dec 2025
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VP/Other Executive

Loyalty

Part of the reason we went with Curae Finance was that someone I had previously worked with was...

Dec 2025
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VP/Other Executive

Loyalty, Operations, Value

We hired Curae Finance as an additional payment option for patients who wanted longer-term payment...

Dec 2025
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VP/Other Executive

Loyalty, Value

We chose the nonrecourse option because we wanted the A/R closed and off our books. Curae Finance...

Dec 2025
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VP/Other Executive

Relationship, Services

Curae Finance is not very forthcoming about a lot of things. I don't trust them that much. They are...

Jul 2025
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VP/Other Executive

Services, Value

Curae Finance's product is great for our patients; however, the negotiation of the contract was a...

Jul 2025
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VP/Other Executive

Relationship

We constantly have to remind Curae Finance about how aggressive we can or cannot be due to some of...

Jun 2025
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VP/Other Executive

Loyalty

We initially chose Curae Finance because of the patient financing, but the other product platforms...

Jun 2025
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Director

Relationship, Operations

When we initially went live, we rolled out the offering to certain service lines in certain...

May 2025
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Director

Loyalty, Services

There is an opportunity for Curae Finance in terms of getting 100% approval for patients. We have a...

May 2025
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Director

Loyalty

We did an evaluation to find a partner for financing solutions to mitigate the longevity of our...

May 2025
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Director

Services

Curae Finance has a relationship with another vendor, so Curae Finance's offers are made to the...

May 2025
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Director

Services

In terms of those that get approved, the adoption of Curae Finance's services is good. Our...

Apr 2025
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Director

Loyalty, Relationship

Curae Finance is very pushy. I understand that being pushy is a salesperson's job, but they don't...

Apr 2025
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Director

Loyalty

We wanted something that would settle our accounts and that we wouldn't have to manage on the back...

Apr 2025
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Director

Relationship

Curae Finance is very easy to work with. If we have any issues, we are able to escalate them very...

Apr 2025
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Director

Value

Overall, our biggest issue is that Curae Finance is going after the cream of the crop. Our ability...

Apr 2025
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Director

Loyalty, Value

We went with Curae Finance because we were hunting for a solution to assist patients in paying their...

Apr 2025
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Director

Services

We don't offer Curae Finance's service across the board to everyone, so we do have the rack cards in...

Apr 2025
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Manager

Relationship, Services

Curae Finance is doing well with the financing piece. They were at one time speaking of having an...

Mar 2025
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Manager

Services, Value

The key factors are that the patient is able to finance their healthcare needs and that there is no...

Mar 2025
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Manager

Relationship

Curae Finance’s representatives are always there, available, active, and ready to help resolve any...

Mar 2025
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