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Curae Patient Financing Commentary
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Subject Expert
Josh Naegle
Associate Engagement Partner
KLAS Associate Engagement Partner - Josh Naegle
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

Operations

By design, we do not send Curae Finance every account. We originally set the service up so that only...

Unrated
Dec 2025

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VP/Other Executive

Operations, Services

One challenge is tied to our structure. When patients make payments through the Curae Finance...

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Dec 2025

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VP/Other Executive

Relationship, Services

I reach out to a certain executive from Curae Finance if I have a patient concern, and they are...

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Dec 2025

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VP/Other Executive

Relationship, Operations, Services

The people at Curae Finance handle all patient communication, and we have never had any issues come...

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Dec 2025

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VP/Other Executive

Operations

We have an unusual banking setup, so we have to do a month-end reconciliation to allocate Curae...

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Dec 2025

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VP/Other Executive

Loyalty

Part of the reason we went with Curae Finance was that someone I had previously worked with was...

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Dec 2025

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VP/Other Executive

Loyalty, Operations, Value

We hired Curae Finance as an additional payment option for patients who wanted longer-term payment...

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Dec 2025

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VP/Other Executive

Loyalty, Value

We chose the nonrecourse option because we wanted the A/R closed and off our books. Curae Finance...

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Dec 2025

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VP/Other Executive

Relationship, Services

Curae Finance is not very forthcoming about a lot of things. I don't trust them that much. They are...

Unrated
Jul 2025

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VP/Other Executive

Services, Value

Curae Finance's product is great for our patients; however, the negotiation of the contract was a...

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Jul 2025

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VP/Other Executive

Relationship

We constantly have to remind Curae Finance about how aggressive we can or cannot be due to some of...

Unrated
Jun 2025

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VP/Other Executive

Loyalty

We initially chose Curae Finance because of the patient financing, but the other product platforms...

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Jun 2025

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