Datavant Payer/Provider Data Exchange Commentary

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Datavant helps us comply with CMS interoperability and data-exchange requirements in that they...

We have set up a couple of trainings, and Datavant hasn’t done them. I needed to train my staff and...

Datavant has access to our EHR, and I can pull things without having to manually do anything. A lot...

Using Datavant's solution is a time-saving thing. It's made me more efficient because those things...

Nothing is ever 100% all the time. There were things here and there that I didn't like initially...

Datavant communicates regularly. If I ever have an issue, I can reach out to them. I've even emailed...

I would never recommend the solution. It is terrible. It's supposed to be automatic. It never works....

My satisfaction with the cost savings or the value would be in the middle of the road if the system...

I have no choice whether the system is part of my long-term plans. It's what the insurance company...

Datavant is not my favorite company in the world. We had problems because Datavant didn't respond...

In the initial rollout of the program, Datavant’s training was good. Their follow-up was good. I...

With the exception of one glitch we had with Datavant, they handle hundreds of charts. We have...

The solution doesn’t meet our needs. It’s lacking in Datavant’s internal communication, their...

The cost savings or value we get from Datavant is high because we would have to hire several people...

I don't anticipate changing from Datavant unless there are changes in the audit regulations....

Datavant’s customer service is not great. They are very reactive. We usually have to report...

One of the things I'm struggling with right now, and I just emailed the sales guy again because he...

There are times when Datavant is late on things that cause customer issues. Most of the time, they...

I can get in touch with the Datavant executives when I need to. That's a good thing. They have been...

When I first signed up, I set it up so the files could automatically come into our EHR, but for a...

I wouldn’t describe the process as very speedy because it took the vendor a long time to get it set...

The system may be part of our long-term plans. We got a new office manager, so we'll see what they say....

There was really no training; the vendor just pulled the files. The platform is pretty straightforward....

The vendor has gotten things straightened out now, but things were rocky in the beginning.

There's one issue that Datavant hasn’t been able to resolve, which is when we pull records, we pull...

When starting a relationship with a vendor like Datavant, there’s always a bit of an onboarding...

Datavant Payer/Provider Data Exchange hasn't changed my relationship with the payers, but if I peel...

Datavant Payer/Provider Data Exchange sends out notifications when there are updates and other...

The data transfer with Datavant Payer/Provider Data Exchange has always been smooth. We've never had...

There are duplicative requests in the solution. We are seeing inaccuracies regarding patients who...

We have autofill, so that's good for us. That means that Datavant can pull the records into our EHR...

Datavant is almost nonexistent with their support. Datavant could maybe provide user management. The...

Our experience with Datavant has been amazing. One of the care centers that just started utilizing...

Datavant is using customer service staff from other countries, and we often don’t have a good...

In terms of volume and data accuracy, Datavant’s HealthSource system is not easy or user friendly....

From what I see in HealthSource, the vendor's turnaround time seems to be pretty good. I really...

Things are going fairly well overall, although we had a few hiccups at the beginning. Our setup is...

We had some hiccups, and those were solved, but we're still catching up on our backlog. There's been...

We still have a backlog, and I think the product is having a little bit of a hard time with incoming...

Since Datavant started doing our risk adjustment audits, we have never been fully staffed in our...

I'm not sure what I would say if I had to make the decision about buying the solution again. For one...

We were essentially given a dashboard to monitor what Datavant has. There was a lack of training...

We have the dashboard that the vendor provides, and in that, we can see all of the requests, but it...

I would tell someone using the solution that they are going to face some hiccups. The implementation...

I have not had many issues at all. The system seems to be seamless.

Specifically with the solution, it was the plug-and-play approach that we really liked, and we also...

The only thing that I would normally say is a negative for me is that we've had a couple of handoffs...

Datavant took over our medical records request process for most of our requests. We had a very...

Our relationship has been somewhat consistent over the last few years. I would view it more as...

Our relationship with Datavant has allowed us to bring in the other aspects where releases may...

The vendor does a good job of aligning with the CMS standards and pivoting the Datavant business to...

We don't have any issues with Datavant. They are satisfying needs in their area. We have no issues...