Datavant Release of Information Commentary

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We have good communication with the vendor's leadership.

We're very satisfied with Datavant. We have regular meetings with them so that we can troubleshoot...

I’d call the model a hybrid because some requests still have to be processed in-house with our...

The solution isn't integrated into our EMR, but that integration isn't necessary. The solution is...

Datavant has exceeded expectations, and the new patient request tool is pretty handy. In terms of...

Our current representative is so responsive. I never have to worry about them responding or about...

One thing I've always wanted is an automated weekly report from Datavant's portal showing how many...

I always have to worry about everything Datavant does. I would like to see more training for...

Datavant works well with our EHR vendor, so my staff doesn't really have to do a lot of stuff.

When clients call wanting status updates, they leave messages multiple times and don't get responses...

Datavant has missed expectations in the last couple of months with reporting. They had to run...

Datavant's quality has changed. We're going to go with another firm. We noticed a change when Ciox...

Datavant definitely doesn't meet our performance expectations. They are our lowest-performing...

The history of retrieval with Datavant is low. It's not what we expected and hoped for. That doesn't...

I used to hear from Datavant quite often about new products they had, but I don't hear from them...

We love Datavant, and we have zero concerns about them. I have nothing bad to say about Datavant. We...

If I were talking to somebody considering Datavant, I would tell them that there's been a good bit...

My local person is great. They go above and beyond. When requests are faxed to us, they go straight...

I think Datavant does a good job with integrations when it comes to connecting seamlessly into other...

My general comment on just about everything related to Datavant is that they need to continue to...

The investment strategies and efforts that Datavant has made have been impressive, and they really...

Datavant could have had a better rollout plan for their product. The rollout took much longer than...

Datavant forgot to tell me that my main contact was no longer working for them. The vendor is...

Datavant's release of information services have been amazing. We've had a longtime partnership with...

Datavant has good communication, and we have a strong relationship with them. I’m the one who is bad...

I’m having trouble getting communication from Datavant about the best practices for business office...

I have worked with Datavant for a long time, and I’ve always been satisfied with their service....

I wish Datavant were more integrated with Epic. I’d like to get more reporting out of Epic. Instead...

Datavant makes it easier for the insurance companies to request records for audit. It’s convenient.

The main thing Datavant could improve is making sure that long-term customers are utilizing best...

We have a partnership agreement with Datavant, and they even increased our share without us. I...

Datavant has just been a really great partner over time. Other firms come in and try to lure us...

Datavant has started using offshore labor, and it has been a painful process. We don't have issues...

We are very happy with Datavant. They are bringing new technology to us often before other vendors...

Our turnaround time with Datavant is phenomenal contractually, and the turnaround time they actually...

There is some room for improvement with the integration and interoperability of Datavant's system....

I would like Datavant to ask me what I need instead of telling me. Datavant has gotten so big, so...

Datavant has been doing this work for a long time, and they are good at what they do. Their network...

Datavant does fine with request submission and record retrieval. I would buy their service again,...

I always make sure that I have open communication with Datavant. If I have any concerns, I go...

It has always been easy to do integration with Datavant's service and our current EHR. With our...

In the last couple of years, we had a change in managers from Datavant. That was hard, but the new...

Datavant has exceeded our expectations because a lot their turnaround times have been less than...

We are saving a lot of money by contracting with Datavant, so we are definitely getting our money’s...

The firm's interoperability accuracy has been excellent. We haven't had issues with mismatches or...

Everything Datavant did to support our rollout exceeded my expectations with the level of...

Overall, I am very happy with our partnership with Datavant. The combination of their technology,...

In terms of turnaround time and staffing perspectives, Datavant has met or exceeded our...

I speak very highly of Datavant's on-site staff members. Datavant's technology is strong, but it is...

Datavant's on-site staff members have been fairly stable, but we have seen turnover on the firm's...

As long as Datavant continues to deliver satisfactory work, they are part of our long-term plans....

We work very well with Datavant. If we need something done right away, they are always willing to do...

Datavant is very good about really partnering with us if we have issues and need escalation; they...

Because of some unique elements of our organization, Datavant is making changes so that they can...

Datavant isn't perfect, but from a strategic perspective, they are really partnering with us to make...

My advice to others looking to work with Datavant is to know what to expect and what their...

We want to make sure that the outcomes that we are expecting are reasonable. We have a lot of...

From a cost perspective, Datavant is very efficient. If an organization is comfortable with...

We have some areas where Datavant struggles to find people to work. We have sometimes had some...

The Datavant leadership team worked really hard to try to rectify a situation for us, so the...

The request submission process that we have with Datavant has been extremely satisfying with our...

The service was extremely easy to get set up. The only thing that took time was that we had to do a...

The interaction is basically through email; I don't have any communication with the actual people...

I'm not sure how Datavant retrieves the requests, but we don’t touch them. We can go into our...

If Datavant’s turnaround time starts to creep up, they will assign another person to our account to...

We have been with Datavant for many years, and we have worked together to develop things. The...

In the past, we had issues with the staff members at Datavant when our patients would call because...

I would work with Datavant again without hesitation. I refer them to a lot of different physician...

We had a choice with the firm we picked, and I am glad we picked Datavant. We get on calls together,...

If I have an issue with Datavant or something needs to be addressed, the managers really make things...

Datavant does everything they are supposed to do, so they don't go above, but they don't go under....

I would hire Datavant again because I would not want my employees to take on the work that the firm...

Datavant had a manager who wasn’t good, and they finally let them go. That was a little bit of an...

Datavant moves consultants around a lot because some people might not work out, so they are always...

Datavant is definitely worth the return on investment. It has definitely been beneficial for our...

Datavant talks a lot about transparency, but things are only transparent because we find the issues....

I have nothing bad to say about Datavant. They are very flexible with us. They have been the best...

Datavant is definitely forward-thinking, and they are always coming up with new ideas and new...

Datavant takes care of the HEDIS and risk adjustment work for us, and those things have definitely...

We have dedicated staff members from Datavant who work closely with us, and that is very helpful. We...

We have had issues with requests from Datavant flowing through our EHR sometimes. That isn't great....

I get a weekly report emailed to me from Datavant, and I have access to HealthSource. I have played...

Datavant does a fabulous job of customer service. Occasionally, things come up that could have been...

Our manager from Datavant is great. I can reach out to them anytime. I can reach out if there are...

Datavant has a revenue-sharing program, so if we implement certain technologies, then they split the...

Datavant puts out education modules or webinars to their customer base on new topics. I love those,...

There are instances when we ask Datavant if they have a standard position on something, and they...

I see a lot of turnover in Datavant’s staff because the firm holds the staff members to such high...

We are having challenges with Datavant being able to work as efficiently as possible, though that is...

Datavant has come out with a portal or platform for attorneys and insurance companies to easily...

Integration with Datavant is pretty straightforward. I’m happy to continue using the service.

In a nutshell, when we want something done, Datavant does it, and that is what every customer wants....

We have a bigger organization, so when we get an audit that requires the complete medical record,...

The higher-ups from Datavant get in contact with us, and they help make sure the managers stay in...

We do have a lot of plans to make improvements, and I’m not going to put the blame solely on...

I feel that Datavant is doing the work. I don’t have to pay for their services, so to speak. They...

I would recommend Datavant, but I would be very honest when I gave my recommendation. Sometimes it...

Datavant’s compliance teams are very transparent. They are up front about what is happening and what...

We have had Datavant since they were Ciox Health. The level of talent has really been upscaled since...

Datavant's account management is attentive and engaging, and they have subject matter experts on...

We wanted to evolve in terms of how we deliver records for cost effectiveness. The biggest thing is...

Datavant is part of our future. We are making a bigger commitment as we speak. We believe in our...

Datavant’s commitment from a leadership perspective is very strong. They are very integrated....

Whenever there is a breach, Datavant could improve on the information that we get. We will get a...

Datavant’s prices have increased a little more than I would have liked, but that may be what is...

I can always ask the Datavant team questions. I don't have to send an email or anything like that....

At times, we do have backlogs of requests with Datavant, but we haven't been outside the standard....

We are at a point with Datavant where things are on the up. Things have been status quo for a while,...

There are still opportunities for Datavant’s staff members when it comes to oversight. That can be a...

On our website, a patient can request their records electronically, and that request goes directly...

Whenever we need Datavant on a daily basis, they are there. The firm’s staff members are improving,...

Datavant was part of our process when we were implementing one of Epic's solutions. The firm works...

With Datavant, requests sometimes include both records and billing, but sometimes only one gets...

Datavant is very on point with account management. They are very responsive, are quick to answer...

Datavant is wonderful to work with, and they are clearly aligned with our goal of supporting...

Datavant has met our expectations. No one is perfect, and with so many record sources, there are...

Datavant has a great tool, and it does exactly what it is intended to do and supports us well. It is...

We wouldn’t still be using Datavant if it weren’t working for us. If they weren’t meeting our needs,...

We would like Datavant to improve what is held and released. Sometimes I'm not sure that every...

Datavant is pretty consistent with release of information. They always have our ROI done well before...