Datavant Risk Adjustment Solution Commentary
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Subject Expert
Mac Boyter
VP of Engagement
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User Commentary
Product, Value
The chart retrieval with EHR integration in Ciox Health Retrospective Risk Adjustment Suite works...
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Product
We got the integration with Swellbox to work, and it has made things much easier. It helps us not...
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Relationship, Product
A lot of what we do is very time sensitive, and we have tight deadlines to hit from the government....
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Product
Datavant doesn’t integrate a lot. They just send us the results back in a format that we can ingest...
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Relationship
We have no issues with support. The vendor is always there for us. They've changed our contact...
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Operations
The training is good. There's not a lot we do. We look at Datavant's coding tool, but they've...
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Loyalty
What Datavant is doing for us is great. They have a second record retrieval process that we're kind...
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Loyalty, Value
We're getting a nice ROI. Our money is well spent. We would keep Datavant on board. We have no plans...
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Relationship
Datavant is very timely with their responses and their work. We're sending them medical records, and...
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Product
The only thing we have against Datavant is the final project output reporting of how things went and...
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Relationship, Product
Datavant needs to improve their NLP for coding, and they should continue to develop more on an...
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Relationship
I would contract with Datavant again because they dominate the industry for chart retrieval, so we...
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Relationship
Datavant collaborates well, so I would tell them to keep doing what they are doing.
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Relationship
Datavant's acquisition of Apixio has been good overall. The vendor is trying to integrate reporting...
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Product
With the product, we see quicker turnarounds with requests for records and delivery of reports....
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Loyalty, Product
Legacy Datavant folks are using the system for chart retrieval. For my purposes, the system is used...
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Product
Ciox Health Retrospective Risk Adjustment Suite is pretty much hands-off. Payers send in lists, and...
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Relationship, Product
Datavant has a new portal where they want us to share information with third-party requesters, but...
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Relationship, Operations
I'm lucky. I have a good leadership team that we work with at Datavant. Datavant helped with some...
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Product
There are pros and cons to how Apixio Retrospective Risk Adjustment Suite is set up. In the auditor...
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Product, Value
The outcome that Apixio Retrospective Risk Adjustment Suite has helped us to achieve is the coding...
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Loyalty
I don't know whether we have really seen the road map and vision for the next year for Apixio...
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Relationship
We have had some negative impact from the acquisition of Apixio. The communication has changed. It...
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Relationship
Datavant is very transparent when changes are coming up and makes sure we understand those changes....
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Relationship, Product
Datavant is not super responsive when problems happen, like a provider being mad that Datavant is...
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Relationship
Datavant is very involved at the executive level. We have met their leadership multiple times. They...
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Product
The area of Datavant’s business where they manage chart retrieval for hospitals isn't integrated...
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Loyalty
Datavant has started making acquisitions, like Apixio, and I'm sure that is good for their business....
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Operations
We don’t really need training on Ciox Health Retrospective Risk Adjustment Suite. It is more of a...
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Product
Datavant’s retrieval services just continue to get better. The vendor continues to perform, get...
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Product, Value
The outcome that the product is helping us achieve is successful retrieval for chart review that...
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Value
Datavant’s pricing structure makes it difficult to track overall costs, particularly for retrieval....
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Value
Now that Apixio has been acquired by Datavant, they are not quite as organized as they used to be....
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Product
We are extremely pleased with Apixio’s second-pass medical record reviews. We have piloted several...
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Operations
The vendor does a good job of getting projects up and running. The training they have provided in...
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Product
I would recommend Datavant with some caveats. I would say that if our needs shifted to where we...
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Relationship, Product
We felt that we needed much more precise recovery efforts and reporting from Datavant. We were...
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Loyalty
There were no changes whatsoever when the vendor switched from Apixio to Datavant. We are just now...
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Product
The ease of use for end users is missing something. Datavant didn’t really show us as much of a deep...
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Value
Most of my team would agree that we didn’t get quite as much bang for our buck as we wanted from...
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Product, Value
The solution gives us a place to track all the data that comes through our organization for the...
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Product, Value
Using the system, our providers are seeing more clients now and are getting fully licensed more...
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Relationship
Datavant’s people were pretty good at helping reduce and talk through concerns with us. Their file...
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Operations, Product
The main issue with Datavant is integrating into a lot of electronic health services. There were a...
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Loyalty
We forecast that the new integrated platform will increase satisfaction.
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Relationship
We have frequent meetings with Datavant's executives. The vendor is flexible and accommodating for...
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Product, Value
The solution is helping us achieve more accurate and complete data capture.
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Product, Value
The solution is helping us achieve more accurate and complete data capture. Datavant has supported...
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Relationship
What I like most about working with Datavant is their account management and the level of service...
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Relationship
Our coders are very happy with the system. We like the vendor's coding team and leadership. The...
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Loyalty, Relationship
We chose to make Datavant our primary vendor because their reputation for coding was really strong....
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Product, Value
Datavant hasn’t really delivered new capabilities, just better ones. The coding services are more...
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Product
We have a team that uses the Apixio Retrospective Risk Adjustment Suite coding review tool, and they...
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Value
Datavant is very fair and up-front with their pricing, and we are definitely getting good returns on...
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Relationship
We have meetings with Datavant. They have been reaching out to us to get our project going. Our...
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Loyalty, Relationship, Product
Datavant has tried to offer us some new capabilities. We have had a discussion or two with them, but...
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Product, Value
Datavant's solution is helping us achieve coding adds and deletes, but most importantly, it is...
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Relationship
We haven’t noticed any changes after the Datavant acquisition. We were told pretty early about the...
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Relationship
We have not been impacted by the vendor's acquisition. I know that the vendor has talked about how...
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Loyalty
Some potentially impactful capabilities Datavant has delivered are their new AI coding solutions....
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Relationship
Datavant has a new CEO who has connected with customers to chat about different things and to see...
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Operations
Datavant is trying to deliver new technology. I have been to some meetings with their implementation...
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Relationship
In the last year, our Datavant support has changed hands on several separate occasions with both our...
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Loyalty, Product, Value
Ciox Health Retrospective Risk Adjustment Suite is a necessary evil. I wouldn't recommend the...
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Value
Datavant charges for every little thing. We have tiered pricing with them, and we have a population...
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Product, Value
Our retrieval volume is very large, and over the course of the last year, we have sent hundreds of...
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Product
We would like to see more details in Ciox Health Retrospective Risk Adjustment Suite. We have a hard...
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Relationship, Operations
Datavant seems to have a lot of issues with their implementations of Ciox Health Retrospective Risk...
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Relationship, Product
We have had issues with how Datavant handles our data once we send it over. They have grouping...
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Relationship
Datavant is pretty open to our feedback. Whenever we have struggles or issues with them, Datavant is...
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Relationship, Product
Datavant has helped us with our RADV. They also help us with our retrospective-procurement campaign....
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Relationship
Datavant is good at letting us know when they are developing new technologies or services. They are...
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Relationship
Over the several years we have been with the vendor, we have seen them go through a variety of...
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Relationship
Datavant keeps their promises the majority of the time. In our processes today with invoicing,...
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Product
There are some workarounds that we have to do with how the system is set up, and the vendor's...
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Relationship
Datavant hasn't been very forthcoming about platform changes and what we can expect. At one point,...
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Product
Our priorities are to have accurate coding reviews and complete chart retrieval. Those are our top...
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Product
The retrieval and coding from using the system help us ensure we have complete and accurate coding...
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Loyalty, Relationship
Datavant’s acquisition of Apixio's products has had a negative impact through a shift in Datavant's...
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Commentary Summary
Comment Type Breakout