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Datavant Risk Adjustment Solution Commentary
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We use Datavant for retrieval and coding. The retrieval piece is fine, but we're probably going to...
Datavant hasn’t evolved. Their product is the same as it was years ago, so I don't rate them too...
We have to work with Datavant due to their unique relationship with provider offices, but they help...
Apixio used to be exceptionally clear and very good with their billing, but since Datavant purchased...
Datavant is helping us increase the identification of HCCs for submission to CMS. Also, the...
Datavant may be part of our long-term plans. There are some potential enhancements to some of the...
Datavant is very transparent with their charges, and if there is ever a dispute, they are very good...
Datavant is probably fairly content with their core business, and they seem less motivated to do the...
Datavant helps us achieve RADV readiness from a foundational perspective. They are our final...
Apixio Retrospective Risk Adjustment Suite helps drive accurate documentation and coding, and that...
Datavant has been a long-standing partner with us. I don't know if Datavant is on the cutting edge,...
The API connections on the Datavant side with medical records have grown, and that's been helpful.
Datavant’s pricing is a little old school, so I feel like it's a little higher than it needs to be.
Direct EHR access through Apixio Retrospective Risk Adjustment Suite and increasing that footprint...
With Datavant, there's sometimes a back-and-forth, especially at the launch of projects, and...
The vendor is currently in their transition from Apixio to Datavant, and we are working through some...
The product is technologically advanced, and the support team is very responsive. The solution is...
We do annual business reviews, and I keep pushing the vendor and trying to get them to do more with...
The chart retrieval with EHR integration in Ciox Health Retrospective Risk Adjustment Suite works...
We got the integration with Swellbox to work, and it has made things much easier. It helps us not...
A lot of what we do is very time sensitive, and we have tight deadlines to hit from the government....
Datavant doesn’t integrate a lot. They just send us the results back in a format that we can ingest...
We have no issues with support. The vendor is always there for us. They've changed our contact...
The training is good. There's not a lot we do. We look at Datavant's coding tool, but they've...
What Datavant is doing for us is great. They have a second record retrieval process that we're kind...
We're getting a nice ROI. Our money is well spent. We would keep Datavant on board. We have no plans...
Datavant is very timely with their responses and their work. We're sending them medical records, and...
The only thing we have against Datavant is the final project output reporting of how things went and...
Datavant needs to improve their NLP for coding, and they should continue to develop more on an...
I would contract with Datavant again because they dominate the industry for chart retrieval, so we...
Datavant collaborates well, so I would tell them to keep doing what they are doing.
Datavant's acquisition of Apixio has been good overall. The vendor is trying to integrate reporting...
With the product, we see quicker turnarounds with requests for records and delivery of reports....
Legacy Datavant folks are using the system for chart retrieval. For my purposes, the system is used...
Ciox Health Retrospective Risk Adjustment Suite is pretty much hands-off. Payers send in lists, and...
Datavant has a new portal where they want us to share information with third-party requesters, but...
I'm lucky. I have a good leadership team that we work with at Datavant. Datavant helped with some...
There are pros and cons to how Apixio Retrospective Risk Adjustment Suite is set up. In the auditor...
The outcome that Apixio Retrospective Risk Adjustment Suite has helped us to achieve is the coding...
I don't know whether we have really seen the road map and vision for the next year for Apixio...
We have had some negative impact from the acquisition of Apixio. The communication has changed. It...
Datavant is very transparent when changes are coming up and makes sure we understand those changes....
Commentary Summary
Comment Type Breakout