DeepUnity (Global) Commentary
Filtered view: (Europe - DACH)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Relationship

The support is great, whether it is on the telephone, via email, or via the portal. Dedalus is quick...

Oct 2025
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Manager

Loyalty, Product

The updates that have been carried out over the past months have been without a hitch. We didn’t...

Oct 2025
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Director

Relationship

Dedalus has extremely high availability and fast responses to problems.

Oct 2025
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CIO

Relationship, Product

Dedalus' biggest strengths are their comprehensive range of functions and their extensive product portfolio....

Oct 2025
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CIO

Product

One change the provider could make to improve my experience as a customer would be to enable deeper...

Oct 2025
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CIO

Loyalty, Product

With the PACS, maybe it is easier to say we have a more fixed use case or clearer use case. The...

Sep 2025
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CIO

Relationship

We don't have much DeepUnity support because it works.

Sep 2025
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(0)
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Manager

Relationship

The provider could improve our experience as a customer by providing a better configuration area on...

Dec 2024
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(0)
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Manager

Loyalty, Product

The biggest opportunities for product improvement is to change to a more modern interface and to...

Dec 2024
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Manager

Product

What I like best about the product is its stability.

Dec 2024
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Manager

Relationship

The provider's greatest strengths are their excellent customer contact, very high system stability,...

Dec 2024
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