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DxCare (Global) (Mostly France) Commentary
Filtered view: (France)

Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

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CIO

Dedalus’s training has made a lot of progress compared to what we experienced in the past. They now...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CIO

We have a somewhat unique relationship with Dedalus; in terms of support, I would say we're a bit...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

In terms of features, DxCare is not the worst. DxCare is stable. Honestly, I think that Dedalus is...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CIO

DxCare is always too expensive. Today, in France, we have a major issue. I don't know if it's the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CIO

With DxCare, we cover almost all the needs of our clinical services. We can do almost everything...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CIO

There are many very positive aspects to our partnership with Dedalus, but like many companies,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Dedalus’s road map is starting to become clearer. Ultimately, their objective is for DxCare...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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CIO

DxCare is nearing the end of its life cycle. Our long-term plan is to migrate to Care4U. I'm not...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CIO

Today, overall, things are going rather well with DxCare. I do not have any major blocking points...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

DxCare meets very few local requirements, and there are a lot of requests for updates. The system we...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

Dedalus has just changed management, so I’m not too familiar with how things are operating. But...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Previously, we had an in-house solution developed by our in-house developers, but now they’ve all...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CIO

Dedalus has a strong partnership with our institution, and they are responsive to our expectations....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CIO

Dedalus can improve with the user experience and the product's ergonomics.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Improving the usability, ergonomics, and system stability would enhance the customer experience.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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