Bookmark

DxCare (Global) (Mostly France) Commentary
Filtered view: (Europe)

Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

DxCare meets very few local requirements, and there are a lot of requests for updates. The system we...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

Dedalus has just changed management, so I’m not too familiar with how things are operating. But...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Previously, we had an in-house solution developed by our in-house developers, but now they’ve all...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

Dedalus has a strong partnership with our institution, and they are responsive to our expectations....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

Dedalus can improve with the user experience and the product's ergonomics.

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Improving the usability, ergonomics, and system stability would enhance the customer experience.

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

DxCare works, but there is no clear return on investment. Whenever possible, the Dedalus team tries...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

When it comes to needs within the French market, there are benchmarks at the European level and...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

There are as many negatives as there are positives with our relationship with Dedalus. Navigating...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

The vendor has developed a new version of the solution that they said would be a modernized ORBIS,...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

Dedalus doesn’t stand in the way of interoperability with other systems. In terms of flow, there are...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

DxCare meets most of our local needs, but there are things that we are waiting for and certain...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

Our experience with Dedalus has always been good, but they have always had the same shortcomings....

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

The downside of Dedalus right now is that their new product is several years out. When we see...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Regarding the product meeting our local needs, the first important thing that comes to mind is...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.