DxCare (Global) (Mostly France) Commentary
Filtered view: (Europe)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
Relationship, Product
DxCare meets very few local requirements, and there are a lot of requests for updates. The system we...
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Relationship
Dedalus has just changed management, so I’m not too familiar with how things are operating. But...
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Loyalty
Previously, we had an in-house solution developed by our in-house developers, but now they’ve all...
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Relationship, Product
Dedalus has a strong partnership with our institution, and they are responsive to our expectations....
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Product
Dedalus can improve with the user experience and the product's ergonomics.
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Product
Improving the usability, ergonomics, and system stability would enhance the customer experience.
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Value
DxCare works, but there is no clear return on investment. Whenever possible, the Dedalus team tries...
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Relationship, Product
When it comes to needs within the French market, there are benchmarks at the European level and...
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Loyalty
There are as many negatives as there are positives with our relationship with Dedalus. Navigating...
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Loyalty
The vendor has developed a new version of the solution that they said would be a modernized ORBIS,...
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Relationship, Product
Dedalus doesn’t stand in the way of interoperability with other systems. In terms of flow, there are...
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Relationship, Product
DxCare meets most of our local needs, but there are things that we are waiting for and certain...
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Relationship, Product
Our experience with Dedalus has always been good, but they have always had the same shortcomings....
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Loyalty, Product
The downside of Dedalus right now is that their new product is several years out. When we see...
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Product, Value
Regarding the product meeting our local needs, the first important thing that comes to mind is...
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Commentary Summary
Comment Type Breakout