DxCare (Global) (Mostly France) Commentary
Filtered view: (Europe)

Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
View Advanced Filters
Advanced Filters
Region Filters
Europe Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Operations, Product

DxCare's updates are still not given to everyone. The updates should be more stable. That is...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Overall, DxCare works rather as Dedalus described it. Overall, it is not that bad. It is not very...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The quality of the training is pretty bad. Dedalus could better describe all the content of the...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The interoperability is fine. However, the problem is that Dedalus lacks FHIR interoperability.

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Dedalus does proactive service well. They are especially proactive with serious problems. Also, we...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We would like DxCare to be more reactive. In fact, we find that compared to the expectations of a...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

I wouldn't buy the product today because it is old. I want a new patient file. Dedalus announced a...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

Dedalus needs to keep integrating modules so that there won't be an interoperability cost. They know...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Product

Dedalus needs to have professional tests that are representative of hospitals. I don't know how they...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Product

I would give DxCare's design a low rating. The big reproach is that the vendor didn't think through...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations

The vendor's training is of good quality, but it is technical and it lacks professional language. We...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Value

Before, I would have given the vendor's support a low rating because we did the information...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

Dedalus is trustworthy. When they charge us, there is usually a reason and an agreement.

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

DxCare is robust. It works, but it is a product from the year 2000. Today, users expect the product...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

We need activity and comprehension analysis for the vendor's support people. Those people can't do...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations, Value

The product respects what it is, but in terms of planning, commitment, and deployment of modules,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

We entered into a contract of information management with Dedalus. They are responsible for our...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

DxCare features a wide range of modules for specific specialties.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The delivery times for new features are too slow. Dedalus does keep their promises but usually with...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We are not fully sure what our long-term plans are with DxCare. We will continue to use the solution...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The biggest improvements need to come with the emergency module and the labile blood products. We...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The product is complete; however, it doesn't quite fit our needs due to the nature of our...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We don't have a lot of positives in our experience with Dedalus and DxCare. We have daily...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

We have the entire product suite, and the maintenance of all of the products across our GHT is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Technically, Dedalus avoids charging for every little thing. But they make up for that on other quotes....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

We don't like much about working with Dedalus. They have high prices, and they make us pay for everything....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The biggest change that we would like to see over the next year would be Dedalus offering a good...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

DxCare is an end-of-life product that doesn't evolve enough. We are waiting to see what another...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles



​