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Deloitte Financial / Clinical Improvement Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We've captured the savings and revenue that we set out to capture by working with Deloitte. We've...
We ran into some unexpected things that impacted our original contract, so we just talked to each...
I would say all of Deloitte's consultants are very experienced. Overall, we have had a very positive...
We chose Deloitte because of the way they approached the gain-sharing model and their approach to...
The area of feedback that I have is that Deloitte had one consultant who was responsible for a lot...
Deloitte has been a great partner. We have a regular cadence with them. They're very good about...
Deloitte doesn't just feel like a group of consultants that happen to work with us. We're very...
I'm not naive; Deloitte is very interested in selling additional services to us, but they're more...
We were satisfied with Deloitte’s thorough follow-up and their engagement with my team. They...
Commentary Summary
Comment Type Breakout