Deloitte Financial / Clinical Improvement Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Operations, Services
Deloitte had strong people with solid experience in strategic planning and finance. They were very...
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Loyalty, Relationship
Deloitte did a good job, and our organization has been very happy with the changes that they have...
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Relationship, Operations, Value
We definitely improved efficiency in several areas and did a lot of change management along the way...
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Loyalty, Value
Sometimes Deloitte nickel-and-dimed us like many firms do. Toward the end, they were more flexible...
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Relationship, Operations
Deloitte exceeded my expectations. Some of us were skeptical about the value they would actually...
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Relationship
In terms of quality, some of Deloitte’s staff members and consultants rated at the top of the scale....
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Relationship, Operations
Deloitte's people were members of the team at every turn and every level. There was no blaming and...
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Relationship, Operations
Deloitte is constantly engaged. They are very skilled at identifying potential roadblocks and...
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Operations, Value
With Deloitte, we have decreased our costs. We can expand our work without having to expand our...
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Relationship, Operations, Services
When Deloitte first does an assessment, they usually try to gain a full understanding of the client....
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Operations, Value
Deloitte is very expensive, but we know the quality of work we get with them. I know they are not...
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Relationship
Our expectations were high, and Deloitte has met them. I have done this type of work internally for...
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Relationship, Operations
We basically hired Deloitte for planning as opposed to carrying out the planning. They kind of...
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Relationship
The way our arrangement is structured is important. We did not arrange it on an at-risk basis. We...
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Loyalty, Relationship, Operations
Deloitte certainly had an approach, and we bought that approach, but it wasn't a cookie-cutter...
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Relationship, Services
The overall engagement has multiple workstreams inside of it. That is where all the action takes...
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Loyalty, Operations
I think that a couple of the tools that the firm has deployed have not been quite as exceptional as...
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Relationship, Services
Deloitte can take high-level concepts and understand root causes that are preventing us from being...
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Relationship, Operations
Deloitte has significant knowledge and understanding of the work they are doing as well as of our...
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Relationship
The number-one key to engaging with Deloitte is the team that they bring to the table. The customer...
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Loyalty
We chose Deloitte because in the oral presentation that they did, we could just tell that their...
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Relationship
Anytime we had an issue, Deloitte corrected the course with us. They listened and made sure we got...
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Relationship, Operations
Deloitte brought us a great team. Their people were very experienced and definitely at the top of...
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Operations
The process and the approach that Deloitte brought were very well laid out, articulated, and...
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Operations
With Deloitte, we had some turnover between projects. Things were choppy, and the lead consultants...
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Relationship
I would like Deloitte to understand our business better up front rather than starting from a place...
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Value
With Deloitte’s charges, we had a few surprises. We are still seeing a few surprises in terms of...
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Commentary Summary
Comment Type Breakout