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Deloitte Financial / Clinical Improvement Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Deloitte doesn't just feel like a group of consultants that happen to work with us. We're very...
I'm not naive; Deloitte is very interested in selling additional services to us, but they're more...
We were satisfied with Deloitte’s thorough follow-up and their engagement with my team. They...
Deloitte had strong people with solid experience in strategic planning and finance. They were very...
Deloitte did a good job, and our organization has been very happy with the changes that they have...
We definitely improved efficiency in several areas and did a lot of change management along the way...
Sometimes Deloitte nickel-and-dimed us like many firms do. Toward the end, they were more flexible...
Commentary Summary
Comment Type Breakout