Deloitte Healthcare Management Consulting Commentary
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Warren Whitford
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CFO

Relationship, Operations

We had a very good implementation with Deloitte. It was complicated, and I had pretty high...

Feb 2024
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CFO

Relationship

I don't want to be sold to; I know what I want from Deloitte. I know that Deloitte has good...

Feb 2024
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CFO

Relationship, Operations

Deloitte was very helpful on a recent project because they had been here so long and knew so much. I...

Feb 2024
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VP/Other Executive

Loyalty, Relationship, Operations

We have been searching for the right partner for this project for quite a while. We used various...

Feb 2024
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VP/Other Executive

Operations

Deloitte came in and gave us something to react to; they came in with a very strong plan for how...

Feb 2024
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VP/Other Executive

Relationship, Operations

Deloitte brought intellectual capital into the discussion. They brought in leadership that helped to...

Feb 2024
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VP/Other Executive

Relationship

If we had had more time, I don't know that we would have picked Deloitte; that is not because of...

Jan 2024
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VP/Other Executive

Value

The price tag for our short contract with Deloitte wasn't particularly steep. We have priced...

Jan 2024
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VP/Other Executive

Relationship

We asked the firm very difficult questions, and they did the best that they could. Our organization...

Jan 2024
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CFO

Relationship, Relationship

One of the things that we were very concerned about was that we didn't want anybody to come in with...

Jan 2024
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CFO

Value, Value

Deloitte definitely did avoid charging for every little thing. There were a couple of points where...

Jan 2024
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CFO

Operations, Operations

Our engagement with Deloitte went well. We accomplished what we were looking to accomplish and made...

Jan 2024
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VP/Other Executive

Value, Value

From the engagement, we have already seen a significant dollar value in ROI on the work from...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

The firm did well with the engagement. It wasn't perfect, but it was strong. The firm gave us a good...

Dec 2023
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VP/Other Executive

Operations, Operations, Services

The timeline was aggressive because the people side of change takes time. We always felt like we...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Our executive champions of the project from the Deloitte side were incredibly flexible. They would...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

Deloitte was highly qualified. There were a couple of exceptions where people were not qualified,...

Dec 2023
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VP/Other Executive

Value, Value

Deloitte is expensive, but they were willing to work with us to package things in such a way that we...

Dec 2023
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CFO

Relationship, Relationship, Value, Value

Deloitte is expensive; their help is not cheap. I wish we didn’t need to spend as much, but we need...

Dec 2023
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CFO

Relationship, Services

At some point, we would like to wean Deloitte off. The group is nothing like we have seen. We are...

Dec 2023
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CFO

Relationship, Relationship, Services, Services

Deloitte has done a lot of things for us. They have actually acted like employees and have...

Dec 2023
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CFO

Relationship, Relationship, Operations, Operations

I don’t think Deloitte had experience with our particular solution, but they learned and became...

Dec 2023
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VP/Other Executive

Loyalty, Loyalty, Relationship, Relationship, Operations, Operations

A way to improve our engagement would be to leave us with more of a road map of how to use the...

Dec 2023
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CFO

Services

The nice thing about Deloitte was that our needs outstripped the ability of the vendor we were...

Dec 2023
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CFO

Value, Value

If something was in the statement of work, Deloitte definitely charged us for it. We will probably...

Dec 2023
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CFO

Relationship, Relationship

Deloitte had an executive that was a little more seasoned and experienced; they handled the...

Dec 2023
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CFO

Relationship, Relationship, Operations, Operations

I brought Deloitte in to supplement our team, and the firm has been doing a good job. I leveraged...

Dec 2023
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CFO

Relationship, Relationship

The majority of the people we worked with were actuaries. Actuaries can sometimes be recluses and...

Dec 2023
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CFO

Relationship, Relationship

Deloitte’s strategic ability was pretty high, and we presented some challenges. I came to Deloitte...

Dec 2023
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CFO

Relationship, Relationship, Services, Services

I would recommend Deloitte to others based on their ability to hit the ground running. Deloitte can...

Dec 2023
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VP/Other Executive

Operations, Operations, Services

Deloitte's consultants are excellent facilitators, but they could have been more knowledgeable about...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Deloitte didn’t have that much executive involvement, but they did have an individual at a sort of...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Value

Whether I would recommend Deloitte would be based on understanding where an organization is with...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Services

Deloitte proposed a model that we ultimately did not use. They did not deliver a world-bending idea,...

Dec 2023
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VP/Other Executive

Relationship, Relationship

The Deloitte people understood the heart of our business issues. They were able to deploy...

Dec 2023
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Director

Relationship, Relationship

If we had a concern, whether it was in the delivery of a message or a tool that Deloitte was working...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Due to some internal things, such as our culture, the firm's change management resulted in some...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

The firm was good about bringing forward the right expertise at the right level. There wasn't an...

Dec 2023
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VP/Other Executive

Relationship, Relationship

The engagement required knowledge of our systems and operating model, and that helped us in terms of...

Dec 2023
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VP/Other Executive

Value, Value

Thanks to Deloitte, we were able to better define a few of our specific processes. Our engagement...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations

The most recent person at Deloitte we worked with was an incredible resource, and that individual...

Dec 2023
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Director

Loyalty, Loyalty, Relationship, Relationship

One thing that was beneficial about Deloitte was that they were willing to challenge the mindset of...

Dec 2023
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We selected Deloitte because they brought a strong team to the table in the work that we were going...

Dec 2023
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VP/Other Executive

Operations, Operations, Operations

With the work on one project, we didn't accomplish as much as we had initially hoped to at the...

Dec 2023
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CFO

Loyalty, Loyalty, Value

Deloitte clearly outshined the other consulting firm that we talked to. We have had a lot of great...

Dec 2023
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CFO

Operations, Operations, Value

What I really needed was exactly what Deloitte delivered. They had a very experienced team, which...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

Deloitte could do a little better job sometimes of driving outcomes. They put out a good...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations

We hired Deloitte so they could bring external knowledge to us and provide us with a very different...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Deloitte does a good job of putting project teams together with a core of people who are familiar...

Dec 2023
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VP/Other Executive

Value, Value

A benefit we achieved from using Deloitte was that we were moderate in our market readiness. The...

Dec 2023
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VP/Other Executive

Value, Value

Deloitte was very flexible as the work went along with the fees and took the extra step without...

Dec 2023
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VP/Other Executive

Relationship, Relationship

One of our functional leads has doubts about some of Deloitte’s recommendations. But generally, the...

Dec 2023
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VP/Other Executive

Relationship, Services

We did a foundational assessment. With consulting, there are usually three things that I'm looking...

Dec 2023
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CFO

Relationship, Operations

When we started the RFP process, we were clear that the team that the firm put before us needed to...

Dec 2023
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CFO

Loyalty, Loyalty, Relationship, Relationship

There was one individual from the firm who just didn't gel with our culture, and ultimately, we had...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

Broadly, we utilized Deloitte for lots of internal and external projects. We brought in Deloitte for...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

Deloitte’s general level of expertise and advisory role was really important. We know that the...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

I would like to keep pushing Deloitte to educate our team on how we can do some work in-house and...

Dec 2023
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VP/Other Executive

Relationship, Relationship

We use a lot of consultants, and I'm very comfortable with the Deloitte team that works with our...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Services, Services, Services

We have to continuously balance Deloitte's broad capabilities and their constant drive to do more...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

We have really been impressed with Deloitte's escalation paths and methodology. They are quick to...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Deloitte has a strong machine and a deep bench that can help us with a broad set of problems. We...

Jun 2023
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