DexCare Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
DexCare is pretty user-friendly for the patient. The solution’s capabilities are pretty darn good.
The individuals we work with from DexCare can escalate things pretty well, and I feel like they...
DexCare isn't cheap, so we aren't sure how long we will keep using it. It is expensive, but there is...
DexCare’s support people could be faster and clearer. They aren't always sure exactly why they are...
DexCare's people are great. They are fantastic to work with. They do their best to be as responsive...
DexCare's product quality is okay. The vendor has struggled with bugs in the solution over the last...
DexCare's solution is better than others in the same space, but it feels like the vendor is playing...
The product is high quality, and it consistently improves with each release. The platform delivers...
I would tell the vendor to continue investing in the tools that make health systems self-sufficient....
DexCare delivers exactly what they sell, and they stand beside us to make sure that the system...
DexCare's customer service is exceptional. The vendor's team is deeply committed to our success and...
Our implementation was rough. The vendor struggled with turnover and didn't have strong...
We have been using DexCare's system for a few years now. We mainly use it for self-scheduling,...
We are a complex organization, and we thought we could apply the same framework that DexCare applied...
We should have had our data in order before DexCare came. We needed to clean up so that the baseline...
DexCare basically replaced the find-a-provider features we were using with another solution. Using...
Commentary Summary
Comment Type Breakout