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Diver Platform Comments
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Commentary Summary
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User Commentary
VP/Other Executive
We are upgrading Diver Platform knowing that it is going to break a lot of our applications. There...
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VP/Other Executive
The problem with Dimensional Insight is they are trying to provide a skilled solution, but we need...
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CIO
People who have Diver Platform should keep staying engaged as new business problems arise. It is...
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Director
The ease of use depends on the user. There are three or four different types of users, so there are...
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Director
The solution has the Workbench, Visual Integrator, and Production pieces, which are all worth...
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Director
Dimensional Insight could use help from KLAS in marketing pieces of the solution to the right...
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Director
Dimensional Insight doesn't nickel-and-dime us. Their pricing is pretty informal. They have a...
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Director
Dimensional Insight established a user forum where they have educational seminars. Those are...
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Director
I am not often thrilled with the vendor's phone support. The knowledge is adequate, but the actual...
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Director
A while ago, I had the opportunity to meet with a high-level executive from Dimensional Insight, and...
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CIO
Our experience with Dimensional Insight has been very positive. In fact, there has been some...
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CIO
We have been working with Dimensional Insight and asking them to help us better use the system....
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CIO
I would strongly recommend Dimensional Insight. They have a very good product that is probably...
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Analyst/Coordinator
Dimensional Insight is responsive and excellent to work with. Diver Platform is a quick way for us...
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Analyst/Coordinator
I would recommend Diver Platform as long as the provider has sufficient staff to bring the product...
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Director
From a vendor-relationship and strategic-partner perspective, Dimensional Insight has been terrific...
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Director
We manage several databases ourselves, so we appreciate Diver Platform's ability to aggregate data...
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Director
The solution provides us with the ability to standardize the way things look, feel, and are viewed...
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Director
The vendor's modules help integrate across various healthcare domains and subdomains. That is nice.
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Director
Diver Platform is a simple solution. Its portal allows us to display and drill into details. That is...
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Director
Dimensional Insight could be faster about pulling up data dashboards. The look and feel of the...
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Director
We have started to use Dimensional Insight for the products in one of our major data initiatives....
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Manager
Diver Platform's tools are really easy for users to use once they have been trained on them. We have...
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Manager
We are using Diver Platform for ETL, front-end visualizations, and self-service BI around our...
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Manager
Diver Platform's visualizations could be improved to keep up with the times. A lot of other...
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Manager
We use Diver Platform for anything that involves input forms. We also use it to send out emails. The...
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Director
I have worked with some other business intelligence tools. Diver Platform is at the top of my list...
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Director
The system has saved me hours upon hours. It has saved me many hours in finding information, pulling...
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Director
The system has allowed us to be able to act on our data because we are getting data in real time...
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Director
One thing that I would like is to have some more capability with our graphs and things. I like my...
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Director
We have so many systems, so when we upgrade, things crash, and we have problems. But that doesn't...
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Director
We have met with different organizations as far as recommending the product goes. Those...
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Manager
Diver Platform is very easy to train others on. We can train everybody from a very sophisticated...
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Director
It took us a few years to get people to buy into using Diver Platform. Now, we have multiple...
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Director
One of the strengths of Diver Platform is that we can get data from just about any of the sources...
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Manager
Dimensional Insight's salespeople are very knowledgeable. They are incredible and technical. The...
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Manager
Dimensional Insight could improve their consistent methodology around implementations. For one...
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Manager
Dimensional Insight's support team members are outstanding. When we call them, they react quickly....
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Manager
We think Diver Platform is a pretty powerful tool, and it is relatively user friendly. We do have...
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Manager
Every time we upgrade, the upgrades are really buggy. In this upgrade, there was quite a bit that...
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Manager
We are getting a new data warehouse, so I am slightly worried that Dimensional Insight can't fit the...
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Director
One of the features I am hoping to add to the system one day is to connect it with Office Data...
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Director
Dimensional Insight is continually adding new technology. There is a new release that we are going...
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Director
The vendor engages us on a regular basis with tips and tricks. The leadership has communicated...
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Director
We look at our daily productivity visuals with Diver Platform, and we have a new executive dashboard...
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Director
Our company is starting to use a new ETL tool. It can do a lot of the same things that Diver...
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Manager
One of the implementations we did for a specific piece of functionality within Diver Platform went...
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Manager
I reached out to the vendor’s help center, and that took forever. The folks at the vendor's help...
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Manager
The leaders at Dimensional Insight will come out, take us to dinner, and talk to us about our...
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Manager
Dimensional Insight is cost effective. There are other companies who may offer more, like data...
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COO
If I have a question and want the answer right away, I can easily dive into Diver Platform, isolate...
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COO
With Diver Platform, we are able to easily integrate things into our data operations, transfers, and...
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COO
In terms of training, Dimensional Insight should use some very specific use cases that clients have...
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Manager
A lot of the implementation depends on the agreement with Dimensional Insight and on the way that...
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Manager
Our support person from Dimensional Insight works with a lot of healthcare organizations, so that...
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Manager
I have appreciated the enhancements that the vendor has made. The new product is one of the vendor's...
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Manager
I love the Dimensional Insight product. It gives us a lot of opportunities to learn. The system is...
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Manager
We have a lot of dashboards in Diver Platform. For visualization, the dashboards usually go to...
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Manager
The product works well. I don't think that there was anything misleading from the vendor. The...
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Manager
I wasn't involved at the beginning of the negotiations on the monetary value of the system. I know...
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Director
In general, the vendor's teams are personable and easy to work with, but I would not always...
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Director
In general, the vendor's training moves kind of quickly, and it isn't always consistent with the...
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Director
The system is a really powerful tool, and the vendor is a smaller organization, so I understand when...
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Director
The development tools in Diver Platform are pretty strong, and we really like the capabilities that...
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Director
The upgrades to the system are where things get complex. We have had trouble with the vendor's...
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Manager
I get a lot of use out of Diver Platform. The major strength of Diver Platform is our ability to use...
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Manager
I would warn others looking at Diver Platform that it is very time consuming. However, it is more or...
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Manager
There are some areas of improvement with the product functionality that we would like to see....
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Manager
When I need something, I usually call our consultant, and that person fixes the problem right away....
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Analyst/Coordinator
One of the reasons that we are looking at working with an additional system is Dimensional Insight’s...
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Analyst/Coordinator
One of the really powerful things about Diver Platform is the internal hardware of the structure....
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Analyst/Coordinator
As a hospital system, we have big chunks of data, and all of the data is kept within Diver Platform....
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Analyst/Coordinator
Sometimes we are a little ahead of the curve in some things we are working with. We push the...
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Manager
The software has allowed us to see our performance and has given us opportunities that we couldn't...
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Manager
With COVID-19, multiple external vendors were requiring us to send them information, and without...
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Manager
Dimensional Insight is very good at developing new technology, and we have come a really long way...
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Manager
The vendor can do a better job of notifying customers what the upgrade enhancements are and how to...
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Manager
Our executive team is very happy with what we have been able to produce. There isn't a lack of...
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Analyst/Coordinator
The executive involvement is great. I know most of the executives. When we go to the user group...
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Analyst/Coordinator
Dimensional Insight is ahead of other vendors in a lot of ways. They have a collaboration tool that...
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Analyst/Coordinator
We have definitely received our money’s worth. We always get great deals with Dimensional Insight in...
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Analyst/Coordinator
I like Diver Platform. It is so much better than in the past when we created our own tools and did...
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Analyst/Coordinator
Dimensional Insight has been great during the COVID-19 crisis. They actually gave us a free app to...
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Analyst/Coordinator
The product is great because there are constant updates and fixes from the vendor. Even if we find...
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Analyst/Coordinator
Diver Platform is very easy to use. We basically just point and click. More complication comes in...
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Analyst/Coordinator
Diver Platform meets most if not all of my needs. There is so much to learn from it. The time...
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Analyst/Coordinator
The service is pretty responsive. The responsiveness depends on how bogged down the service people...
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CIO
We have a decision support team that utilizes the Diver tool, and we are pretty pleased with it. The...
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Director
Our implementation was good, but the vendor doesn’t really have a methodology. The vendor is doing a...
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Director
The system has done well in supporting our integration goals. We haven’t encountered one data source...
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Director
Since the implementation, I haven’t heard much from the vendor’s leadership. I haven’t minded that,...
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Director
I can see the real benefits of where we are going with Diver Platform, and I think the system is...
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Director
I foresee that we are going to start seeing some insights and outcomes that we haven’t seen from...
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Director
The contract negotiations were very streamlined. The team members that I have been exposed to are...
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Manager
The vendor's training seems to be pretty in depth when it comes to the steps and creating different...
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Manager
There hasn't really been much additional support for COVID-19 from Dimensional Insight.
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CFO
My experience with Dimensional Insight has been great. They are a rare vendor because they are...
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CFO
Diver Platform supports some of our integration goals. Right now, it is too early to tell whether...
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CFO
Dimensional Insight has devoted resources, and they are very thorough in their understanding of our...
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CFO
Dimensional Insight could be better in terms of bringing best practices from other clients to the...
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CFO
I want a little more access to training. The vendor needs someone devoted to teaching. But the...
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CIO
Dimensional Insight has evolved the system to the point where it is specific to one of our largest...
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CIO
I would probably not buy Diver Platform again because of what else is out there. If we were starting...
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CIO
My satisfaction will stay the same as long as our client, who we are going through a renewal process...
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CIO
Dimension Insight doesn't nickel-and-dime us, but that doesn't mean that I don't feel that the...
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CIO
The solution is very powerful, but it is complex and is part of the reason we can't do things...
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