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Fusion Narrate Dx Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
KLAS Global VP of Imaging & Oncology - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
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User Commentary

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Manager

Operations

I wish Dolbey had some periodical refreshers or more advanced training. As we adapt to the system,...

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Mar 2026

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Manager

Relationship

Just because Dolbey isn't the biggest vendor doesn't mean their program isn't good. I know Dolbey...

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Mar 2026

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Manager

Product

With this current merger, Dolbey is having to do all the same testing I am doing to build with the...

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Mar 2026

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Manager

Relationship, Product

There are some features Dolbey needs to update a little more to be more competitive with some of the...

Unrated
Mar 2026

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Manager

Relationship, Value

I like dealing with Dolbey’s service and on-the-fly builds or needs. Those things are easier to...

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Mar 2026

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Manager

Relationship

Dolbey has great support.

Unrated
Dec 2025

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Manager

Loyalty

We are looking at a different dictation system. I haven’t seen new technology from Dolbey.

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Dec 2025

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Analyst/Coordinator

Relationship, Product

The system’s voice recognition is terrible. Dolbey really needs to work on that. The system is just...

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Nov 2025

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Analyst/Coordinator

Relationship

In terms of proactivity, I think Dolbey should have some system set up so people can receive...

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Nov 2025

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Analyst/Coordinator

Loyalty, Product

Dolbey is great to work with, but their product is old. I would tell someone considering the product...

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Nov 2025

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Analyst/Coordinator

Product

Overall, the product is good. It just needs to be upgraded. The back end and the templates are easy...

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Nov 2025

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Analyst/Coordinator

Relationship

Dolbey’s support is wonderful. They just need to upgrade their voice recognition software, and I...

Unrated
Nov 2025

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Manager

Loyalty

I know that we are not on the latest version of Fusion Narrate Dx, but Dolbey has made some...

Unrated
Oct 2025

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Manager

Relationship

I have a lot of good things to say about Dolbey. They have a really great support team and great...

Unrated
Oct 2025

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Analyst/Coordinator

Relationship

Dolbey's support is always immediate. We don't have to wait days or weeks for the vendor to get back...

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Oct 2025

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Analyst/Coordinator

Product

I like that Fusion Narrate Dx is simple and to the point.

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Oct 2025

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Analyst/Coordinator

Product

The voice command recognition and routine management in Fusion Narrate Dx could be easier. Users...

Unrated
Oct 2025

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Analyst/Coordinator

Operations

We don't get any ongoing training from Dolbey. If I ask a question, someone will answer it. However,...

Unrated
Oct 2025

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