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ECG Management Consultants Financial / Clinical Improvement Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

We've worked with the firm for years, and they are excellent. They are knowledgeable and responsive,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I feel very comfortable calling our contact at ECG Management Consultants. I know who to call, and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

ECG Management Consultants has met what we asked for, and they have exceeded our expectations for a...

Comment Tone Positive
Pillars Operations, Services, Value
Evaluation Unrated

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CMO

One thing that is very important about ECG Management Consultants is the culture and the type of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMO

A certain thing that the firm has done for us has been nothing short of terrific. The different...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMO

There is an opportunity for ECG Management Consultants in the area of ambulatory surgery center...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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Director

ECG Management Consultants exceeds our expectations in that they have extremely prompt follow-up....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The one bit of feedback I would give ECG Management Consultants is that sometimes the billing is...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

There is always probably a better deal to be had, but ECG Management Consultants is on point with...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

The firm's consultants are great to work with. They are very accessible and have great follow-up,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I tend to gravitate to ECG Management Consultants' folks for general compensation questions or when...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I can't think of much the firm needs to improve. The engagement is really meeting our needs. This...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The firm doesn’t nickel-and-dime us like other firms do. They are receptive to different ways of...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

I think the firm has the needed strategic ability, but we are resistant to it. I don’t know if there...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

I previously worked with other firms, and by comparison, ECG Management Consultants suits our needs...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The firm’s decisiveness and timeliness with their execution are the top things that stand out. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

ECG Management Consultants has shown they have our long-term interests at heart in their commitment...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants is very efficient. They are very fast and responsive. The existing...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

If we send ECG Management Consultants a compensation model for their review, they look for ways to...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

When recommending ECG Management Consultants to others, I typically always just say that the firm...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants brings a different level of viewpoints since they provide services for a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

If someone were considering working with ECG Management Consultants, I would tell them to be clear...

Comment Tone Neutral
Pillars Relationship, Value
Evaluation Unrated

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CEO/President

There are a couple of people from ECG Management Consultants’ group I wish I could hire instead of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

ECG Management Consultants demonstrated that they understood what we were trying to do by coming...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

We have had a really great experience overall with ECG Management Consultants. The principal and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The firm tends to consider the downstream impact of the recommendations they are making. If there...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

I can think of one thing during our engagement that didn’t go perfectly, but that is the only issue...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Director

The firm has been a really good partner the whole time I have been here. I have no complaints. A...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The firm probably follows up with me a lot more than I have to follow up with them in terms of...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

I don’t have any complaints about the folks from ECG Management Consultants. The good outweighs the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We tend to work with somebody at one level, and they are very good about bringing in folks at a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

The firm is reasonable about charging. Their services cost a reasonable amount of money, but we get...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The firm has good people. Every consultant that I have encountered has been great. I have randomly...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

My expectations are high, and ECG Management Consultants has met them. They are really good at...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

ECG Management Consultants gave us good data on the market and market share. They told us where...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

Sometimes we hire consultants, and they are the smartest person in the room and try to tell us what...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

ECG Management Consultants tailors their knowledge to our benefit pretty well. I feel pretty good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

Though we have been meeting with ECG Management Consultants about a future deliverable, there could...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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COO

We have had a bit of improved efficiency already from working with ECG Management Consultants. We...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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COO

In initial discussions with the firm, we only worked with the people who led the project, and they...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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COO

The main space where ECG Management Consultants really shined over other firms was in their...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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COO

Whether ECG Management Consultants has exceeded our expectations has been a little dependent on how...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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COO

The work ECG Management Consultants is doing feels very actionable. The consultants are sitting down...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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COO

The benefit we received from the engagement was that ECG Management Consultants was an industry...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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COO

ECG Management Consultants was pretty reasonable with their hours, and the folks that we worked with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

I sometimes had to ask ECG Management Consultants for clarification on billing. They could have been...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

I don’t think we have anything that ECG Management Consultants could improve on, but I could see...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I would tell a peer that ECG Management Consultants' cost is fairly competitive within the market,...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants does a good job with project management. They are one of the few firms...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants didn't do anything extraordinary. They just did what they were supposed...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The firm’s output is pretty good. It is pretty easy to understand. I think even people who like...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has been a pretty good partner. We don't use them for a ton right now...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

It depends on the individual, but if we are judging our consultants from ECG Management Consultants,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I have sent some of the more complicated arrangements for one particular market to ECG Management...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We do use other firms besides ECG Management Consultants. Before deciding to go with ECG Management...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Our partnership with ECG Management Consultants is new. We have only been using them for a few...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is slightly more expensive than some of the other firms that we utilize....

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

I would use ECG Management Consultants again. I would recommend ECG Management Consultants. I have...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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