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ECG Management Consultants Human Capital Consulting Comments
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KLAS VP, Services & Value-based Care - Warren Whitford
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Warren Whitford

VP, Services & Value-based Care

warren.whitford@klasresearch.com

801-734-1591

 
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User Commentary

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CFO

If we needed some benchmarking information, we would reach out, and the vendor would definitely...

Jan 2021
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CFO

If we needed a consultant in the same capacity as our project with ECG Management Consultants, I...

Jan 2021
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CFO

The project was okay. The vendor definitely provided some value throughout the process. I know that...

Jan 2021
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CFO

We have used other vendors in the past for other consulting engagements. Our experience with ECG...

Jan 2021
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CFO

There are a couple of things that ECG Management Consultants could have done to help us not feel...

Jan 2021
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VP/Other Executive

There was a big difference between what we thought we were going to be spending and what we actually...

Jan 2021
||
(0)
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VP/Other Executive

The person from ECG Management Consultants that we have worked with has been exceptional in all the...

Jan 2021
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(0)
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VP/Other Executive

ECG Management Consultants tailored their approach to who they were dealing with, but they were also...

Jan 2021
||
(0)
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Director

The vendor's physician interactions could have been more responsive when our physicians had specific...

Jan 2021
||
(0)
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Director

There was a topic that we raised but didn't get addressed in our arrangement with the vendor. We...

Jan 2021
||
(0)
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Director

One of our big challenges was that the vendor didn't dig deep enough or ask enough questions. When...

Jan 2021
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(0)
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Director

I liked the human connection that we had with the vendor. The vendor had a good group of people who...

Jan 2021
||
(0)
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Director

For us, everything is about balancing expenses and building more services with our anticipated...

Jan 2021
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(0)
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Director

I would buy the vendor's services again. We have used the vendor in the past and had good luck with...

Jan 2021
||
(0)
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Director

Our representative did a good job of coordinating with the vendor's team. We could tell that that...

Jan 2021
||
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Director

At a very basic level, the vendor did a good job with their presentations. Every time we met with...

Jan 2021
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(0)
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VP/Other Executive

I think the vendor's consultants did well. I don’t think they were excellent. They were very good at...

Jan 2021
||
(0)
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VP/Other Executive

There was one consultant from ECG Management Consultants who I think was newer and was nervous...

Jan 2021
||
(0)
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CEO/President

We haven’t seen any outcomes on the project yet, but the work that ECG Management Consultants has...

Oct 2020
||
(0)
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CEO/President

We use ECG Management Consultants to help us with the fair market value on the programs we are...

Oct 2020
||
(0)
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CEO/President

ECG Management Consultants has been successful in clearing hurdles. So the compensation structures...

Oct 2020
||
(0)
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CEO/President

Our representative has done a wonderful job of meeting the needs of both the client, who is the...

Oct 2020
||
(0)
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CFO

ECG Management Consultants helped us move one of our departments onto a new payment model. We knew...

Oct 2020
||
(0)
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CFO

ECG Management Consultants really cares about what they are doing. They are very ethical, and I tend...

Oct 2020
||
(0)
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CFO

My only complaints are nitpicky. I would like things to move a little more quickly, and I would like...

Oct 2020
||
(0)
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CFO

In most instances, the outcome is successful recruitment. I don't know of a situation where we...

Oct 2020
||
(0)
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CFO

ECG Management Consultants has strong consultants and provides the appropriate service. The vendor...

Oct 2020
||
(0)
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CFO

The average rates that we are paying are a little higher than necessary. I don't think ECG...

Oct 2020
||
(0)
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CFO

Something that helps to exceed our expectations is the vendor's personal touch. The vendor also has...

Oct 2020
||
(0)
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VP/Other Executive

My general assessment is that ECG Management Consultants provided very little value at a very great...

Oct 2020
||
(0)
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VP/Other Executive

ECG Management Consultants was brought in primarily by our executives. The firm's leaders would talk...

Oct 2020
||
(0)
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VP/Other Executive

The fees for our project were pretty significant. I don't have access to the billing, but I heard...

Oct 2020
||
(0)
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VP/Other Executive

I want to give ECG Management Consultants some leeway because our organization engaged them in a...

Oct 2020
||
(0)
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VP/Other Executive

Our engagement wasn't a positive, constructive, or healthy structure. The firm came to the meetings...

Oct 2020
||
(0)
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VP/Other Executive

I had no expectations for the firm, so they may have exceeded my expectations, but they added no...

Oct 2020
||
(0)
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VP/Other Executive

ECG Management Consultants charged us for their hours and travel. They did what they were supposed...

Oct 2020
||
(0)
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VP/Other Executive

ECG Management Consultants exceeded our expectations during COVID-19. They worked with our teams,...

Oct 2020
||
(0)
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VP/Other Executive

A lot of specialists and executives had a stake in the project and in changing old behaviors and...

Oct 2020
||
(0)
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VP/Other Executive

Many of ECG Management Consultants' people were really good and bright. Under the right framework,...

Oct 2020
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(0)
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VP/Other Executive

The senior consultant who was involved with our project was involved the whole time. That person...

Oct 2020
||
(0)
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VP/Other Executive

We didn't get any value from the firm's work and efforts in the specific areas that we brought them...

Oct 2020
||
(0)
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VP/Other Executive

ECG Management Consultants should have recognized that challenges were happening in the...

Oct 2020
||
(0)
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 or  to see details.

VP/Other Executive

Past firms were never able to benchmark our staffing. ECG Management Consultants did that. Kudos to...

Oct 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

Compared to other firms that I have worked with, ECG Management Consultants has been a good partner....

Oct 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

The process has been a good one. ECG Management Consultants has been bringing information back...

Oct 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

ECG Management Consultants has provided credible information and prompted internal dialogue, and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have been pleased with the work. ECG Management Consultants has been responsive. Something that...

Oct 2020
||
(0)
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 or  to see details.

VP/Other Executive

One of the challenges was there was a fairly significant amount of time spent on the front end...

Oct 2020
||
(0)
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VP/Other Executive

We have ended up in a good place with where the recommendations are landing, but that has taken a...

Oct 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

I think the vendor has done a really nice job making the transition to virtual consulting. They are...

Oct 2020
||
(0)
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VP/Other Executive

We arranged for some interviews and identified key stakeholders, and the vendor identified the need...

Oct 2020
||
(0)
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VP/Other Executive

Each consultant had different areas of expertise. For example, one was data orientated, one did more...

Oct 2020
||
(0)
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CEO/President

The vendor has been very responsive. They have used a lot of data. The vendor has been very...

Sep 2020
||
(0)
 Thank you  Helpful

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CEO/President

The vendor is knowledgeable. They have a lot of expertise, and they are fairly straightforward. They...

Sep 2020
||
(0)
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CEO/President

We believe we get what we paid for. We don’t feel like we are being nickel-and-dimed. With a lot of...

Sep 2020
||
(0)
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 or  to see details.

CEO/President

The vendor always meets the deadline, but I would prefer it if some of the information came in a...

Sep 2020
||
(0)
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VP/Other Executive

The benefits we have seen from the project are increased leadership, increased employee retention,...

Aug 2020
||
(0)
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VP/Other Executive

ECG Management Consultants did not come in with the suitcase of analytics that I thought they would...

Aug 2020
||
(0)
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VP/Other Executive

ECG Management Consultants could have used more of their experience to help us as opposed to...

Aug 2020
||
(0)
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