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ECG Management Consultants Human Capital Consulting Commentary
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What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
ECG Management Consultants doesn't charge me for everything. They only charge me when I have...
I have a comfort level with ECG Management Consultants, and I haven't gone out for any RFPs in...
As I think about what ECG Management Consultants has delivered, I don't know that there's anything...
ECG Management Consultants gives me updates when things that are changing in the market are going to...
ECG Management Consultants is a fantastic partner. We often jokingly refer to them as an extension...
I rate the quality of ECG Management Consultants' staff high, but they do have situations where...
ECG Management Consultants has done focused days of training for us, and we have picked the topics....
I would recommend ECG Management Consultants without hesitation. They exceed my expectations. We get...
Every once in a while, we see mistakes in the work product, but I have a hard time saying the firm...
At a very foundational level, ECG Management Consultants has hugely helped us ensure we stay in...
Consulting is expensive, but I think our engagement with ECG Management Consultants will pay off....
By working with ECG Management Consultants, we now have a more structured provider compensation...
ECG Management Consultants’ knowledge really stood out. We could tell that they had deep knowledge....
I don't see the actual cost of our engagement with ECG Management Consultants, but I know our legal...
ECG Management Consultants is very professional and experienced, and they have a very high level of...
This engagement was kind of limited, so we didn't take it to the point of ECG Management Consultants...
The deliverables ECG Management Consultants provided were somewhat actionable. After analyzing the...
ECG Management Consultants was very personable and knowledgeable. They answered questions, and the...
I enjoyed working with ECG Management Consultants' people. They were all very personable, fun to...
Even though I think we got our money's worth with the outcomes and things, I don't know that the...
I would say ECG Management Consultants does avoid charging for every little thing because we had the...
ECG Management Consultants was very experienced. They had multiple different people, and most of...
I don't think I would say ECG Management Consultants exceeded our expectations. They didn't put the...
I’m very tough on professional services firms; I know them very well, so I’m not an easy client, and...
I would definitely recommend that my peers use ECG. I'm extremely satisfied with the relationship,...
One thing that is common with an engagement is to ask a consulting firm a question and get all kinds...
Commentary Summary
Comment Type Breakout