ECG Management Consultants Payer Strategy & Contracting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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CEO/President

Relationship, Operations

ECG Management Consultants has done tremendous work over the years when it comes to working with us...

Oct 2025
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CEO/President

Relationship, Services

We worked very closely with one specific ECG Management Consultants individual, and they left a few...

Oct 2025
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VP/Other Executive

Relationship, Operations

The payer strategy and contracting team from ECG Management Consultants could have been more...

Oct 2025
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VP/Other Executive

Loyalty, Operations

We use ECG Management Consultants quite frequently. Anytime we have an ongoing negotiation, we use...

Aug 2025
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COO

Loyalty, Operations

The firm's negotiation work didn't go great. Much of the problem was with a certain payer, not ECG...

Jul 2025
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COO

Operations, Services

The key thing for someone to be aware of about the service is that the analytics that an...

Jul 2025
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COO

Operations, Services, Value

The firm is a very good, competent group. The person we worked with directly had lots of industry...

Jul 2025
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CEO/President

Loyalty, Value

The ROI from our first engagement with ECG Management Consultants was a substantial amount of money,...

Jul 2025
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CEO/President

Relationship, Services, Value

ECG Management Consultants helped our financial position and market share enough that now we can go...

Jul 2025
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CEO/President

Relationship, Operations

ECG Management Consultants worked with us previously, and they have had to do a basic needs...

Jul 2025
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CEO/President

Relationship, Operations

ECG Management Consultants has a lot of experience when it comes to working with commercial payers...

Jul 2025
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CEO/President

Relationship, Operations

Sometimes the information from ECG Management Consultants’ databases needs to be taken with a grain...

Jul 2025
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Director

Relationship, Value

ECG Management Consultants is highly professional; they deliver excellent results and are high...

Jul 2025
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Director

Value

The firm is very reasonable about their costs. Other firms would charge 10 times what ECG Management...

Jul 2025
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Director

Relationship

Sometimes we get into trouble when we think we have good ideas, and we have to deal with the fallout...

Jul 2025
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Director

Relationship, Operations, Value

ECG Management Consultants consistently exceeds expectations. We have worked with multiple other...

Jul 2025
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Director

Relationship

We always work with one consultant from ECG Management Consultants, and that person is excellent. We...

Jul 2025
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Director

Relationship

The firm is super responsive. For example, if someone sends me an email and a spreadsheet, I am...

Jul 2025
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Director

Relationship

ECG Management Consultants will pull in the people that we need. One super helpful thing is that ECG...

Jul 2025
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VP/Other Executive

Loyalty, Operations

We hired ECG Management Consultants to do a couple of things for us. They supported us in some...

Jul 2025
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VP/Other Executive

Relationship, Services

Over the last year, ECG Management Consultants has been an experienced partner that has brought good...

Jul 2025
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VP/Other Executive

Loyalty, Value

My only challenges with the firm on their recontracting efforts were just our size and scale and the...

Jul 2025
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VP/Other Executive

Value

I have had a range of experience with the firm, so across a number of engagements, some deliverables...

Jul 2025
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VP/Other Executive

Relationship, Operations

The firm was very responsive and very transparent. They had really solid work products that were...

Jul 2025
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VP/Other Executive

Value

It seems like every time ECG Management Consultants responds to an email, there is some document fee...

Jul 2025
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VP/Other Executive

Operations, Value

In the consulting work, the firm gave us insights into the things that we needed their insights on...

Jul 2025
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VP/Other Executive

Relationship

The firm is a trustworthy partner for us and is very responsive. That is what we are looking for...

Jul 2025
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CEO/President

Operations, Value

I want to be fair. I’m a raving fan, but we were already in a relatively good position with what we...

Jul 2025
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CEO/President

Operations, Value

The firm audited what our value proposition was to the payers, and they helped improve our ROI...

Jul 2025
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CEO/President

Relationship, Services

So much of my opinion and perspective on ECG Management Consultants is specific to one person who...

Jul 2025
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CEO/President

Loyalty, Operations

We are doing a ton of things differently. I used ECG Management Consultants in a prior role and was...

Jul 2025
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CEO/President

Operations, Value

The deliverables were actionable. Fortunately, we had our act together, and the firm confirmed stuff...

Jul 2025
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VP/Other Executive

Value

Initially, we had to speak to ECG Management Consultants about their charges. I don’t care for their...

Jun 2025
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VP/Other Executive

Loyalty, Relationship, Services

ECG Management Consultants’ availability exceeds my expectations. If we have a question, they are...

Jun 2025
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VP/Other Executive

Loyalty, Value

ECG Management Consultants is expensive. But I have told other facilities like ours that the firm is...

Jun 2025
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VP/Other Executive

Relationship, Value

I find ECG Management Consultants’ knowledge of the market and region valuable. There are different...

Jun 2025
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VP/Other Executive

Loyalty, Relationship, Services

ECG Management Consultants will check in on us unsolicited and intermittently to see whether we have...

Jun 2025
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VP/Other Executive

Operations, Services, Value

ECG Management Consultants has been with us for a while, and we are currently continuing the...

Jun 2025
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CEO/President

Relationship

ECG Management Consultants is a real business partner in the sense that they come to our rescue and...

Jun 2025
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CEO/President

Relationship

The partner that we work with at ECG Management Consultants is fantastic. This person stays in touch...

Jun 2025
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CEO/President

Relationship

The primary consultant we work with knows their way around contracting. We have worked with this...

Jun 2025
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CEO/President

Relationship

The advice I would give others looking at ECG Management Consultants is that they are a big firm, so...

Jun 2025
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CEO/President

Services

We have done some contract expansion, so we have opened up some new markets and gotten the contracts...

Jun 2025
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CEO/President

Relationship, Operations

The consultants from ECG Management Consultants were very experienced, and their deliverables were...

Jun 2025
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Manager

Relationship, Value

ECG Management Consultants needs to delegate some administrative tasks in order to lower fees. I...

Apr 2025
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Manager

Relationship, Operations

ECG Management Consultants is very experienced; they are a leader in their field. They are...

Apr 2025
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