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Eligibility Integrity Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

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User Commentary

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VP/Other Executive

Product

eInsights presents good data to us in a reporting packet each month. I would say that the vendor's...

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Dec 2025

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VP/Other Executive

Relationship

We are more proactive than eInsights in that we usually have to be the ones to reach out to them...

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Dec 2025

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VP/Other Executive

Product

Eligibility Integrity integrates with our EHR. We receive note files from the solution that we can...

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Dec 2025

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Manager

Relationship, Operations

eInsights has been very responsive every time I have sent a request to filter something out or...

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Nov 2025

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VP/Other Executive

Relationship

eInsights does the work they do very well, and that helps drive our revenue. Also, when we need...

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Oct 2025

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VP/Other Executive

Relationship

What I like about eInsights is that they are able to go directly into our system, update it daily,...

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Oct 2025

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Director

Product

We have set up work queues within the EHR, so the work that Eligibility Integrity does will filter...

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Oct 2025

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Director

Loyalty, Relationship

We recently gave eInsights a new task to help us look into some other areas using their technology...

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Oct 2025

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Director

Value

eInsights avoids charging for every little thing. For example, if Medicaid coverage is found for a...

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Oct 2025

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Director

Relationship, Product, Value

Eligibility Integrity has highlighted areas where we can improve, spots where we have missed...

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Oct 2025

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Director

Product

We can send the system a bunch of accounts that have been discharged from our system, and then the...

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Oct 2025

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Director

Product

eInsights offers a portal where they will pull out results for us to review and approve, but that...

Unrated
Oct 2025

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Director

Relationship

We meet with eInsights on a regular basis to resolve issues. eInsights keeps all of their promises...

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Oct 2025

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Director

Product

Eligibility Integrity is easy to use based on the fact that we created a custom workflow. It is...

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Oct 2025

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Director

Loyalty, Value

Eligibility Integrity's finds are things that we missed up front during registration when patients...

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Oct 2025

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Director

Product

eInsights does eligibility, so every day we send them an electronic file, and they look for payers...

Unrated
Oct 2025

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Director

Product, Value

The outcomes that eInsights drives equal revenue, and we all like that. Eligibility Integrity is...

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Oct 2025

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Director

Relationship

There is no web support team for eInsights, but the vendor is timely with any questions we have....

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Oct 2025

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Director

Value

The pricing is pretty clear. Eligibility Integrity's cost is contingent on what they find. eInsights...

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Oct 2025

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Manager

Product

The Eligibility Integrity program works well.

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Sep 2025

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Manager

Product

Eligibility Integrity is very easy to use. It pops up the insurance and the subscriber, and we just...

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Sep 2025

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Manager

Relationship

I have a few people at eInsights that, if I have any issues, I can send them an email, and they get...

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Sep 2025

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Manager

Relationship

eInsights is one of the small handful of vendors that I actually enjoy working with. I'm extremely...

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Sep 2025

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Manager

Relationship

eInsights is very prompt. First thing in the morning, I have my list from them. I'm not wondering...

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Sep 2025

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Manager

Value

I wouldn't say we have any charge issues with eInsights, so usually what Eligibility Integrity finds...

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Sep 2025

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Manager

Relationship, Operations

When we implemented Eligibility Integrity, someone was on the phone with me, walking me through...

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Sep 2025

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VP/Other Executive

Product, Value

Eligibility Integrity has called our attention to gaps in our processes with obtaining insurance...

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Sep 2025

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VP/Other Executive

Relationship, Value

eInsights is a wonderful company with great engagement from their leadership team. They do a great...

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Aug 2025

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