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Eligibility Integrity Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

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User Commentary

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Director

Eligibility Integrity is useful. There are a lot of errors with the insights that I have seen come...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Eligibility Integrity is definitely an innovative tool; I just wish it could work without us having...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

With the training program, the vendor was able to answer all our questions. Whenever we need them...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

eInsights is a pretty good vendor that does the scrubbing of accounts. The solution is pretty good....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

My supervisor is the one who has done more training than eInsights because they are the one who...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Anytime I have an issue, I can email one of the people we have contact with at eInsights, and they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Eligibility Integrity doesn't always have the complete information about what’s lacking in our...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Eligibility Integrity has been very helpful. I like that it gives us the information that was...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

The difference between eInsights and other vendors is that eInsights runs my self-pay accounts at...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

I have used eInsights for a long time, and that longevity says something about them as a partner....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

eInsights presents good data to us in a reporting packet each month. I would say that the vendor's...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

We are more proactive than eInsights in that we usually have to be the ones to reach out to them...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Eligibility Integrity integrates with our EHR. We receive note files from the solution that we can...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

eInsights has been very responsive every time I have sent a request to filter something out or...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

eInsights does the work they do very well, and that helps drive our revenue. Also, when we need...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

What I like about eInsights is that they are able to go directly into our system, update it daily,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have set up work queues within the EHR, so the work that Eligibility Integrity does will filter...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We recently gave eInsights a new task to help us look into some other areas using their technology...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

eInsights avoids charging for every little thing. For example, if Medicaid coverage is found for a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Eligibility Integrity has highlighted areas where we can improve, spots where we have missed...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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Director

We can send the system a bunch of accounts that have been discharged from our system, and then the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

eInsights offers a portal where they will pull out results for us to review and approve, but that...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We meet with eInsights on a regular basis to resolve issues. eInsights keeps all of their promises...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Eligibility Integrity is easy to use based on the fact that we created a custom workflow. It is...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Eligibility Integrity's finds are things that we missed up front during registration when patients...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

eInsights does eligibility, so every day we send them an electronic file, and they look for payers...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The outcomes that eInsights drives equal revenue, and we all like that. Eligibility Integrity is...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

There is no web support team for eInsights, but the vendor is timely with any questions we have....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The pricing is pretty clear. Eligibility Integrity's cost is contingent on what they find. eInsights...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

The Eligibility Integrity program works well.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Eligibility Integrity is very easy to use. It pops up the insurance and the subscriber, and we just...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I have a few people at eInsights that, if I have any issues, I can send them an email, and they get...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

eInsights is one of the small handful of vendors that I actually enjoy working with. I'm extremely...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

eInsights is very prompt. First thing in the morning, I have my list from them. I'm not wondering...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I wouldn't say we have any charge issues with eInsights, so usually what Eligibility Integrity finds...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

When we implemented Eligibility Integrity, someone was on the phone with me, walking me through...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Eligibility Integrity has called our attention to gaps in our processes with obtaining insurance...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

eInsights is a wonderful company with great engagement from their leadership team. They do a great...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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