Eligibility Integrity Commentary
Filtered view: All
Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations
eInsights has been very responsive every time I have sent a request to filter something out or...
Login or Create an Account to see details.
Relationship
eInsights does the work they do very well, and that helps drive our revenue. Also, when we need...
Login or Create an Account to see details.
Relationship
What I like about eInsights is that they are able to go directly into our system, update it daily,...
Login or Create an Account to see details.
Product
We have set up work queues within the EHR, so the work that Eligibility Integrity does will filter...
Login or Create an Account to see details.
Loyalty, Relationship
We recently gave eInsights a new task to help us look into some other areas using their technology...
Login or Create an Account to see details.
Value
eInsights avoids charging for every little thing. For example, if Medicaid coverage is found for a...
Login or Create an Account to see details.
Relationship, Product, Value
Eligibility Integrity has highlighted areas where we can improve, spots where we have missed...
Login or Create an Account to see details.
Product
We can send the system a bunch of accounts that have been discharged from our system, and then the...
Login or Create an Account to see details.
Product
eInsights offers a portal where they will pull out results for us to review and approve, but that...
Login or Create an Account to see details.
Relationship
We meet with eInsights on a regular basis to resolve issues. eInsights keeps all of their promises...
Login or Create an Account to see details.
Product
Eligibility Integrity is easy to use based on the fact that we created a custom workflow. It is...
Login or Create an Account to see details.
Loyalty, Value
Eligibility Integrity's finds are things that we missed up front during registration when patients...
Login or Create an Account to see details.
Product
eInsights does eligibility, so every day we send them an electronic file, and they look for payers...
Login or Create an Account to see details.
Product, Value
The outcomes that eInsights drives equal revenue, and we all like that. Eligibility Integrity is...
Login or Create an Account to see details.
Relationship
There is no web support team for eInsights, but the vendor is timely with any questions we have....
Login or Create an Account to see details.
Value
The pricing is pretty clear. Eligibility Integrity's cost is contingent on what they find. eInsights...
Login or Create an Account to see details.
Product
The Eligibility Integrity program works well.
Login or Create an Account to see details.
Product
Eligibility Integrity is very easy to use. It pops up the insurance and the subscriber, and we just...
Login or Create an Account to see details.
Relationship
I have a few people at eInsights that, if I have any issues, I can send them an email, and they get...
Login or Create an Account to see details.
Relationship
eInsights is one of the small handful of vendors that I actually enjoy working with. I'm extremely...
Login or Create an Account to see details.
Relationship
eInsights is very prompt. First thing in the morning, I have my list from them. I'm not wondering...
Login or Create an Account to see details.
Value
I wouldn't say we have any charge issues with eInsights, so usually what Eligibility Integrity finds...
Login or Create an Account to see details.
Relationship, Operations
When we implemented Eligibility Integrity, someone was on the phone with me, walking me through...
Login or Create an Account to see details.
Product, Value
Eligibility Integrity has called our attention to gaps in our processes with obtaining insurance...
Login or Create an Account to see details.
Relationship, Value
eInsights is a wonderful company with great engagement from their leadership team. They do a great...
Login or Create an Account to see details.
Product, Value
What I like about eInsights is, unlike other vendors, they continually run my accounts receivable to...
Login or Create an Account to see details.
Relationship
We meet regularly with eInsights, and if we find something that is not working, we just let them...
Login or Create an Account to see details.
Loyalty, Product
There are a few things for revenue cycle that I implement just as a safety net. One of them is...
Login or Create an Account to see details.
Product
Sometimes we get information from Eligibility Integrity. If it gives us an insurance plan, we don’t...
Login or Create an Account to see details.
Operations
The advice I would give to someone implementing Eligibility Integrity is just to make sure that they...
Login or Create an Account to see details.
Product, Value
Eligibility Integrity provides insurance to us that we did not know about. As an example, if a...
Login or Create an Account to see details.
Relationship, Product, Value
eInsights is very quick to get us the information we need, such as the insurance to file. I...
Login or Create an Account to see details.
Operations
eInsights has great training modules and videos that we can watch. Those are very easy. However,...
Login or Create an Account to see details.
Product
Eligibility Integrity has an area that we can get into, but we don't access it very much. The vendor...
Login or Create an Account to see details.
Operations
I would tell a customer who is implementing the solution to be up front with the hospitals or...
Login or Create an Account to see details.
Relationship, Product
The key strengths of eInsights are that they are very accurate, up front, easy to work with, and...
Login or Create an Account to see details.
Operations
Our implementation with eInsights was very good. We had to work through some problems with our own...
Login or Create an Account to see details.
Relationship, Product
We have only had one update for Eligibility Integrity in the years we have been on the product, and...
Login or Create an Account to see details.
Operations, Product
I would tell someone implementing Eligibility Integrity to make sure that the vendor understands the...
Login or Create an Account to see details.
Relationship
I meet with eInsights regularly just for them to see if we have any questions or need any updates,...
Login or Create an Account to see details.
Product, Value
Eligibility Integrity helps us locate missing insurance and demographic information, and it is...
Login or Create an Account to see details.
Product
The expectation with Eligibility Integrity was to see an increase in coverages identified, and we...
Login or Create an Account to see details.
Relationship, Product
There are times when the coverage from Eligibility Integrity is not accurate. That doesn't happen in...
Login or Create an Account to see details.
Loyalty
We released an RFP and had a few responses, and eInsights was selected based on the services they...
Login or Create an Account to see details.
Operations
If someone were asking me about eInsights, I would tell them that the vendor delivers the product...
Login or Create an Account to see details.
Relationship, Product
When there are issues in Eligibility Integrity, we don't always know in real time. eInsights lets us...
Login or Create an Account to see details.
Relationship, Operations
I have a lot of experience, and I don't say this lightly, but this was one of the better...
Login or Create an Account to see details.
Culture, Relationship
I would tell the customer to start out by making sure that they are comfortable with what they are...
Login or Create an Account to see details.
Relationship, Operations
Accuracy is the vendor’s key strength. Before we can add what they send us to our system, we sadly...
Login or Create an Account to see details.
Loyalty
Even if we think that we are doing a good job, with eInsights, we will quickly find out that we are...
Login or Create an Account to see details.
Product
One thing that we did was give eInsights a file just to see whether they could find anything there...
Login or Create an Account to see details.
Product
We don't really work in Eligibility Integrity. We did at the beginning before we had the...
Login or Create an Account to see details.
Relationship
eInsights did a meet and greet during a regularly scheduled post-implementation visit recently....
Login or Create an Account to see details.
Product
Eligibility Integrity has a contingency-based process. Once eInsights finds coverage, then the onus...
Login or Create an Account to see details.
Relationship, Product
With eInsights, we had some situations where we simultaneously found the coverage that they found...
Login or Create an Account to see details.
Operations
I was skeptical when Eligibility Integrity first came in. We had a new executive who brought the...
Login or Create an Account to see details.
Loyalty, Product
We hired eInsights because we wanted to make sure that we were discovering insurance coverage for...
Login or Create an Account to see details.
Loyalty
One of the reasons we use eInsights is they partner with another vendor that we have used. They were...
Login or Create an Account to see details.
Value
eInsights charges us; if they find the insurance and the insurance payment is recovered, then they...
Login or Create an Account to see details.
Operations, Product
With Eligibility Integrity, we had a seamless go-live, so we didn't have any issues. It was a very...
Login or Create an Account to see details.
Relationship
eInsight's customer service is very good. With any issues or questions I have had, the vendor has...
Login or Create an Account to see details.
Product
We expect insurance to be found, and we are achieving that. eInsights is very flexible in what they...
Login or Create an Account to see details.
​
Preferences