ElationEMR - Small Practices Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 6:52:07 AM and Model.EvProductId = 92705

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User Commentary

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Physician

Other Observations & Comments

I wish that Elation Health had their own billing system. That would make my life much easier as well...

Aug 2020
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Physician

Functionality and Upgrades

The product layout is very good. It replicates a paper chart. I can see a lot of information...

Aug 2020
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Physician

Other Observations & Comments

I wish that the Elation Health system had a feature where I could begin typing phrases and the...

Aug 2020
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Physician

Functionality and Upgrades

I would love to have automated reminders for follow-ups with patients. It would be so nice to have...

Aug 2020
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Physician

Functionality and Upgrades

I really like the system. It is great for charting and scheduling. The scheduling feature was so...

Aug 2020
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Physician

Service and Support

We don't feel like we get great support from Elation Health.

Jul 2020
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Physician

Interfacing and Integration

ElationEMR offers some integration with other systems that we use. The more integration that Elation...

Jul 2020
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Physician

Functionality and Upgrades

The templates and growth charts are good. The EHR is pretty solid overall. The overall visual and...

Jul 2020
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CEO/President

Service and Support

We had an issue with the price we were being charged for a doctor who wasn’t in very often. Elation...

Jul 2020
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CEO/President

ROI / Cost (care and feeding)

I would buy Elation Health's product again. But if I had to pay the new prices, I absolutely would...

Jul 2020
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CEO/President

Functionality and Upgrades

The vendor has a deal where if we sign into Hint Health's system, we can get our demographics...

Jul 2020
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CEO/President

Functionality and Upgrades

It would be helpful if the system integrated with other systems. Elation Health is working on...

Jul 2020
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CEO/President

Other Observations & Comments

I am an easily satisfied person, so I am satisfied now because even though the vendor doesn’t have...

Jul 2020
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CEO/President

Functionality and Upgrades

There is another EMR that costs $99 a month, but it is clunky. Elation Health's EMR is not clunky;...

Jul 2020
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CEO/President

Service and Support

Elation Health has done very well with how they have supported us during the COVID-19 crisis. I...

Jul 2020
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CEO/President

Relationship

We like Elation Health, although any company could be suddenly sold and become too corporate. Then...

Jul 2020
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CEO/President

Service and Support

When we started using ElationEMR, the implementation was very smooth. ElationEMR works perfectly as...

Jul 2020
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Physician

Functionality and Upgrades

I love the product. It is the best system I have ever used, and the vendor is the best company to...

Jun 2020
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Physician

Implementation and Training

When we switched to Elation Health, our office didn't experience any downtime in our schedule. We...

Jun 2020
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Physician

Functionality and Upgrades

The product is pleasant to look at. The notes are pleasant to read. Other offices tell us how great...

Jun 2020
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Physician

Relationship

The product is high quality. It is very quick too. The vendor's communication is excellent, and they...

Jun 2020
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Physician

Functionality and Upgrades

I wish Elation Health had a one-stop shop with PM and EHR modules. Right now, we have to use a...

Jun 2020
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Physician

ROI / Cost (care and feeding)

Electronic faxing is very expensive, and we have to use that functionality a lot. I wish that...

Jun 2020
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CEO/President

Service and Support

I don’t know what my expectations were for support from Elation Health for COVID-19. The product...

Jun 2020
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CEO/President

Implementation and Training

Elation Health sometimes works on things for a long time, and then they announce those things as...

Jun 2020
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CEO/President

Relationship

Elation Health is a different company than they were when we first started using them. They have...

Jun 2020
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CEO/President

Service and Support

When we have technical issues, the more challenging the issue is, the more likely it is that the...

Jun 2020
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CEO/President

Functionality and Upgrades

Elation Health’s product is valuable. I would tell people looking at the product that it does what...

Jun 2020
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CEO/President

ROI / Cost (care and feeding)

We don’t feel like we get nickel-and-dimed by Elation Health. But we also don’t utilize...

Jun 2020
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CEO/President

Interfacing and Integration

For the most part, the vendor keeps all their promises. There is one issue that I continue to have....

Jun 2020
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CEO/President

Relationship

My opinion of the people I work with from Elation Health would improve if they could resolve the...

Jun 2020
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CEO/President

Functionality and Upgrades

Elation Health has come out with some things we don't like, so we don’t use those. There are a few...

Jun 2020
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Physician

Service and Support

The support from Elation Health is great. The vendor is very receptive when we have a problem or...

Jun 2020
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CEO/President

Functionality and Upgrades

One complaint I have is that we don't get notifications about routine health maintenance. When...

Jun 2020
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CEO/President

Interfacing and Integration

The vendor could improve the integration of routine health maintenance reminders. That would be a...

Jun 2020
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CEO/President

Relationship

We pay the vendor per physician per month, and we pay a cheaper flat fee for our admins. We like the...

Jun 2020
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CEO/President

Future Outlook

I am always looking for something that is going to integrate better with other products in our...

Jun 2020
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CEO/President

Service and Support

There is a way to report issues to the vendor through the product. They typically get back to us...

Jun 2020
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CEO/President

Functionality and Upgrades

When we finally get used to the way the product moves, it is easy to use. The primary care component...

Jun 2020
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CEO/President

Service and Support

The vendor has been supportive during the COVID-19 crisis. We have been relying more on another...

Jun 2020
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CEO/President

Functionality and Upgrades

We got the product after using a free EMR. It was the next step in our evolution. The product has...

Jun 2020
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Physician

Functionality and Upgrades

The system is part of our long-term plans. I like it. In my experience, each electronic chart has...

Jun 2020
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Physician

Functionality and Upgrades

Elation Health does upgrades, but the upgrades often don’t have to do with me or my practice. The...

Jun 2020
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Physician

Functionality and Upgrades

I would like Elation Health to make some changes with the charting because there are some issues....

Jun 2020
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Physician

Functionality and Upgrades

In order for the system to better meet our needs, we want an improvement on the pediatric...

Jun 2020
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Physician

Relationship

Elation Health’s executive involvement is basically nonexistent. If we wanted to connect with the...

Jun 2020
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CEO/President

Other Observations & Comments

I don’t think Elation Health supported us in a special way during the COVID-19 crisis. I don’t think...

Jun 2020
 Helpful

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CEO/President

Functionality and Upgrades

A lot of the programs are very sophisticated, but sophistication is not what we are looking for. The...

Jun 2020
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CEO/President

Service and Support

One great thing about ElationEMR that is very different from other programs is it tells me whether...

Jun 2020
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CEO/President

ROI / Cost (care and feeding)

Buying ElationEMR again would depend on the price increase. The price went up like 30% or 40% last...

Jun 2020
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Manager

Functionality and Upgrades

The product is easy to use. We can train people really quickly. There is always more that could be...

Jun 2020
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Manager

Functionality and Upgrades

Elation Health does deliver new technology. They are always tweaking their system and adding helpful...

Jun 2020
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Manager

Functionality and Upgrades

We don't pay extra for appointment reminders like we would with a lot of products out there. The...

Jun 2020
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Manager

Lessons Learned

If someone asked me about Elation Health, I would say that their EMR is one of the best that we have...

Jun 2020
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Manager

Service and Support

Elation Health has been excellent at supporting us through COVID-19. They have really stepped up....

Jun 2020
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Manager

ROI / Cost (care and feeding)

Elation Health doesn't nickel-and-dime. Their solution as a set price. The only thing they charge...

Jun 2020
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Manager

Functionality and Upgrades

Our physicians like the charting in the product. That is one of the main reasons why we went with...

Jun 2020
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Physician

ROI / Cost (care and feeding)

The solution is part of our long-term plans. It is expensive, but it is awesome. Technology has...

Jun 2020
 Helpful

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Physician

Other Observations & Comments

We have been told that integration with outside products would be considered. We have asked for...

Jun 2020
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Physician

Functionality and Upgrades

We would like to have the ability to enter a date of death; that would make things easier for us,...

Jun 2020
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Physician

Functionality and Upgrades

One of the big pros of the solution that I love is that we can have multiple documents pulled up. We...

Jun 2020
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Physician

Implementation and Training

The onboarding was excellent; our contact was fantastic for onboarding. That person was right there...

Jun 2020
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Physician

Functionality and Upgrades

We have high-level needs, and the solution absolutely met those needs when we purchased it. As we...

Jun 2020
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Physician

Service and Support

The vendor's support people are incredibly responsive. Sometimes their answers are no, and sometimes...

Jun 2020
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Physician

Functionality and Upgrades

The solution has an incredibly user-friendly interface. My front desk staff members love it because...

Jun 2020
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Physician

ROI / Cost (care and feeding)

The vendor has a pretty big up-front fee, so I would hope that most things would be included in...

Jun 2020
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Director

Service and Support

Elation Health is pretty good about keeping their promises, but they are delayed. When I signed up,...

Jun 2020
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Director

ROI / Cost (care and feeding)

I would not say that Elation Health avoids nickel-and-diming. For example, I know that they are...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

The system is pretty easy to use, and the functionality works well. Some things could work better,...

Jun 2020
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Director

Service and Support

When we signed on, Elation Health had high hopes to get quite a few things in their system. Slowly,...

Jun 2020
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Director

Interfacing and Integration

The callback function in the system is nice, but there were some issues with it. We implemented a...

Jun 2020
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Director

Service and Support

The quality of support from Elation Health has gone down, and that might be because the vendor has...

Jun 2020
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Director

Service and Support

Elation Health is more reactive than proactive. The system isn’t down very often, but the vendor...

Jun 2020
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Director

Service and Support

I don’t know whether there is much executive involvement. We had an issue one time and were able to...

Jun 2020
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Director

Functionality and Upgrades

I don’t think I am really looking too hard for tangible outcomes with Elation Health. The vendor has...

Jun 2020
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Director

Service and Support

The vendor has supported us pretty well through the COVID-19 crisis. During March and April, we...

Jun 2020
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Director

Functionality and Upgrades

Elation Health is good about saying whether something is part of MIPS or is HIPPA compliant and...

Jun 2020
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Director

Relationship

When Elation Health was a younger company, I liked the family feeling; the vendor paid attention....

Jun 2020
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Director

Functionality and Upgrades

I would buy the solution again. I found Elation Health because I was looking for an EMR, and my...

Jun 2020
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Physician

Other Observations & Comments

Elation Health doesn’t have a lot of bells and whistles, so that is something they might want to...

Jun 2020
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Physician

Other Observations & Comments

The vendor’s implementation process worked for me because I am tech savvy, but the vendor didn’t...

Jun 2020
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Physician

Functionality and Upgrades

There are no upgrades because the system is cloud based. The solution is very intuitive. Since it is...

Jun 2020
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Physician

Functionality and Upgrades

The solution works well for direct primary care practices and cash-based practices. But the part we...

Jun 2020
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Physician

Service and Support

The vendor’s ongoing support is very good. In terms of COVID-19, the vendor has been really good at...

Jun 2020
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Physician

Technology

I want to see more opportunities for customers to give structured feedback and have a better sense...