ONE OIS, powered by MOSAIQ (Medical Oncology) Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Relationship
We are very collaborative with Elekta. We are constantly in contact from a partnership standpoint....
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Product
The system feels archaic. It has essentially been the same for a long time, and there haven't been...
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Operations
Elekta’s training is readily available. Even when we do not have scheduled training, we can call the...
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Relationship
Elekta’s support is good. When I call the vendor, they attend the call and respond very quickly.
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Product
In other technology systems, there are a lot of extra functions for daily routine work or imaging...
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Loyalty, Product
MOSAIQ is a very good tool with all the consolidated patient data. The only problem is that the...
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Relationship, Operations
Elekta’s trainers that have been on our site have been very knowledgeable and good at what they do.
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Product
I like the system. Its cloud-based version is much better than its hosted or server-based version. I...
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Product
It feels like Elekta makes us do cloud storage their way. They will say that their cloud vendor is...
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Relationship
Elekta keeps all of their promises. I really appreciate the service and the people at Elekta. I have...
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Loyalty
We are considering leaving Elekta because we are struggling to stand alone in the solution at our...
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Product
The people at Elekta try to do integration with ONE OIS. They did everything they could to help us...
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Product
I don't like the way that SmartClinic works in ONE OIS. It is another add-on subscription system,...
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Product, Value
ONE OIS is pretty easy to use, but there is some stupid stuff too, like the way that we build the...
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Loyalty, Product
We have been in the cloud for a couple of years. Our version of the system is cloud based. I didn't...
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Loyalty
If we were to make a choice today, we would look at another software product. We still might choose...
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Culture, Loyalty
I don't think my overall satisfaction with the system will drastically improve in 12 months. We have...
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Operations
The vendor doesn't keep all of their promises around training and education in the product. We still...
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Relationship
The vendor's support is great. Typically, we can call the vendor's support people, and depending on...
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Product
ONE OIS meets our needs for medical oncology because we have to have it. However, it doesn't meet...
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Product, Value
I wouldn't recommend the system. If I were to do things over again, I would want to put a better...
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Culture, Value
We have an enterprise contract with Elekta, so they avoid charging us for every little thing. The...
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Value
Elekta doesn’t avoid charging for every little thing, but that is typical for this industry. If I do...
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Commentary Summary
Comment Type Breakout