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ONE OIS, powered by MOSAIQ (Medical Oncology) Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
KLAS Global VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Relationship

Elekta’s support is good. When I call the vendor, they attend the call and respond very quickly.

Mar 2026
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Product

In other technology systems, there are a lot of extra functions for daily routine work or imaging...

Mar 2026
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Loyalty, Product

MOSAIQ is a very good tool with all the consolidated patient data. The only problem is that the...

Mar 2026
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Manager

Relationship, Operations

Elekta’s trainers that have been on our site have been very knowledgeable and good at what they do.

Feb 2026
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Manager

Product

I like the system. Its cloud-based version is much better than its hosted or server-based version. I...

Jan 2026
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Director

Product

It feels like Elekta makes us do cloud storage their way. They will say that their cloud vendor is...

Dec 2025
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Director

Relationship

Elekta keeps all of their promises. I really appreciate the service and the people at Elekta. I have...

Dec 2025
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Director

Loyalty

We are considering leaving Elekta because we are struggling to stand alone in the solution at our...

Dec 2025
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Director

Product

The people at Elekta try to do integration with ONE OIS. They did everything they could to help us...

Dec 2025
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Director

Product

I don't like the way that SmartClinic works in ONE OIS. It is another add-on subscription system,...

Dec 2025
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(0)
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Director

Product, Value

ONE OIS is pretty easy to use, but there is some stupid stuff too, like the way that we build the...

Dec 2025
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(0)
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Manager

Loyalty, Product

We have been in the cloud for a couple of years. Our version of the system is cloud based. I didn't...

Nov 2025
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Manager

Loyalty

If we were to make a choice today, we would look at another software product. We still might choose...

Nov 2025
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(0)
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Manager

Culture, Loyalty

I don't think my overall satisfaction with the system will drastically improve in 12 months. We have...

Nov 2025
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(0)
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Manager

Operations

The vendor doesn't keep all of their promises around training and education in the product. We still...

Nov 2025
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(0)
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Manager

Relationship

The vendor's support is great. Typically, we can call the vendor's support people, and depending on...

Nov 2025
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(0)
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Director

Product

ONE OIS meets our needs for medical oncology because we have to have it. However, it doesn't meet...

Nov 2025
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Director

Product, Value

I wouldn't recommend the system. If I were to do things over again, I would want to put a better...

Nov 2025
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Director

Culture, Value

We have an enterprise contract with Elekta, so they avoid charging us for every little thing. The...

Nov 2025
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(0)
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Manager

Value

Elekta doesn’t avoid charging for every little thing, but that is typical for this industry. If I do...

May 2025
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(0)
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Director

Loyalty, Product

Elekta has some good canned reports for the operations and administrative sides, and that will help...

Apr 2025
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(0)
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Director

Relationship

Elekta has been good at taking care of us on the support side. We work with good people, and the...

Mar 2025
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(0)
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Director

Loyalty, Relationship

We have been a long-time customer of Elekta and hope to stay with them for the long haul. We have...

Mar 2025
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(0)
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Analyst/Coordinator

Operations, Product

The system's ease of use depends on who we are talking about. Some people are more familiar with the...

Mar 2025
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(0)
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Analyst/Coordinator

Value

Regarding receiving my money's worth, based on other solutions that we have looked at, Elekta's...

Mar 2025
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(0)
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Analyst/Coordinator

Relationship

Elekta's support is second to none. I have been doing this many years, and Elekta is very...

Mar 2025
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