Bookmark

LKOasis Commentary
Filtered view: All

Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

Anytime I've had trouble and had to email ELLKAY's support people about something, they're pretty...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

LKOasis has not changed since we went live on it years ago, but it's just very simple. We click on...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

I would choose ELLKAY again because we need them. We're paying them a yearly fee to keep one of our...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

We don't deal with ELLKAY a ton, but everything that we've seen has been good. I know that ELLKAY is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We have great support from ELLKAY. Anytime we send something, they're great. We meet with a person...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

With ELLKAY, we haven't archived anything recently. We're working on a new clinic acquisition, but...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We had a very difficult time getting through the implementation of LKOasis. We are at the point now...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

ELLKAY’s training program is super generic and is at an extremely high level. They only know what...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

With LKOasis, we want better reporting opportunities and self-service reporting opportunities.

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CFO

We brought on ELLKAY to deal with our huge legacy system. When someone found out we used ELLKAY,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CFO

ELLKAY delivered on the planned dates, so they managed the project timeline really well.

Comment Tone Positive
Pillars Culture, Operations
Evaluation Unrated

 or  to see details.

Manager

I find it very easy to use LKOasis, and I also appreciate the efficiency it provides in terms of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Anytime we have issues, ELLKAY is very helpful.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Our bill from ELLKAY is always a little different. I don't know whether that is due to any specific...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

 or  to see details.

Manager

We haven't had any issues with ELLKAY's support. We can usually get a response right away.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

ELLKAY makes changes and updates to the system, but I don't feel like they really reach out to get...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

In the system, we can get to everything that we need, but there are pieces of the system that are a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

LKOasis is very pricey when it comes to storing data, but we need it. The system is required. ELLKAY...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

We are starting to phase LKOasis out as the records age, but we are still using the system right...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

One strength of LKOasis is that our clinical financial records have been available for spend-down.

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

One weakness of LKOasis is that each time we archive another system, it has to be completely rebuilt...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

At one point, we received some clinical data for the system, so we should have been able to test and...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Director

ELLKAY hasn't kept their promises since we began to transition to their system. Our project manager...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

We didn't receive any training for the system. We asked the vendor to join some coordination calls...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

If someone else were going with ELLKAY, I would tell them to set some expectations and ask for group...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

 or  to see details.

Director

We transitioned EHRs and needed a third-party system for our deconversion. Our ERH vendor...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

I am very pleased with the work ELLKAY does for our centers. They work very closely with us and our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The overall product quality is great. ELLKAY is a really good strategic partner of ours. We have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Given our type of work, the level of interoperability depends on whether we are focused on the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

When archiving, the most expensive months are up front. Almost all of ELLKAY’s cost is in the first...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

The duration of time an archival project takes is a detractor of every archival platform. ELLKAY has...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

ELLKAY has been our data archiving partner for a long time. They are a tremendous help when...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

I like the fact that we can go into LKOasis' archive and trend our labs. Our providers do appreciate...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

ELLKAY’s phone and email support team members are very responsive. Their support team is really...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

LKOasis is easy for me to use, but I don't think it is designed in a way that makes sense to most of...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

One of the things that I think would be fantastic is if LKOasis' AI could take our quality...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

ELLKAY thrives on charging for every little thing. The more I became permanently latched to them,...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

The goal for LKOasis is to be our permanent archive, and it does exactly that. It is pretty simple...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

It is not that I'm unhappy with what ELLKAY gives me. It is just that I have to open a vein whenever...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

It would be helpful if LKOasis introduced more dynamic indexing, OCR, and common language searching...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

LKOasis only has one environment, so when we add a new archive, if we want all archived data,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

In LKOasis, there are both ambulatory and inpatient hospital records. Ambulatory EHRs focus on...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Loading the archive takes time, and we validate the data at various points in the process. However,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

LKOasis was easy to use once we understood it. Loading PDFs works well, but as the data becomes more...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We need more ongoing training from ELLKAY on using LKOasis, especially related to the changes they...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

ELLKAY applies sprints to our live archives, but we don’t receive any updates about what is being...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

In LKOasis, each data row includes a PDF link, and there is also another PDF link in the split...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

ELLKAY does a great job communicating project status, where things stand, what is next, and what...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We asked ELLKAY if our records could be archived in a certain way. The initial feedback was that...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CIO

I don’t think we have had any change requests from ELLKAY, so they avoid charging for every little...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

The product enables our strategy, and that is important. We have been able to archive many different...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

CIO

Each of our archival projects has its own story, and some were more difficult than others. In some...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

CIO

One of the archives we did was with a system that was kind of active, and that worked pretty well,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

ELLKAY trained me when we first went on LKOasis, and then I showed everybody how to look everything...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

We need to be able to look at old records, and with LKOasis, that process is easy, and the solution...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.