Chart with Art Commentary

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Epic entered the market with a very aggressive push around Chart with Art, positioning ambient...

There are still a lot of bugs to work out since Chart with Art is new. The work with the orders...

Chart with Art was our first foray into AI in any capacity, and we are trying to figure out how we...

We are working on automated code suggestion as a next step, along with HCC integration....

A strength of Chart with Art is our E&M coding or our charging ability. Providers can remember a lot...

The orders and diagnosis suggestions in the solution are very generic and just don't lend themselves...

We would buy Chart with Art again. We are an Epic company, so it was the best decision to use Chart...

I think the folks Epic has doing support need to be better versed in the product, so training is...

The training we got for Chart with Art was just a quick video and a tip sheet, and we paired that...

Innovation with Chart with Art is coming rapidly. As we discover things, solutions are coming, and...

We went live with Epic and another vendor's system at the same time, so a year in, we were at a...

I want to see the capability to order capture, and that is already on the road map. Almost more...

The training program was driven more by us than Epic. We got materials from Epic, and a few people...

There are some nuances to Chart with Art's capabilities specific to the ED workflow. I'd like to see...

We're meeting with Epic regularly. Given that we're first going live with the system for inpatient...

Chart with Art has an ambulatory care version, an ED version, and an inpatient version. Each has its...

With training for Chart with Art, we spent one-on-one time with providers to show them the...

From the Chart with Art product, we would like the ability to see utilization levels and how that...

Epic is always looking at the future and developing for the future. I have very high hopes that the...

I like that Chart with Art is integrated with the Epic suite, so we aren't using a third-party...

Epic was on-site with developers, so when we went live, we were able to correct any issues very...

We want Epic to make it easier to customize the drafts that Chart with Art creates. Right now, we...

There are definitely opportunities for improvement in how we can train Chart with Art. We have some...

Our providers have done phenomenally well with Chart with Art. Our support team and our training...

My biggest lesson learned from our Chart with Art go-live was to make sure that the support model...

We have some legal and privacy issues with Chart with Art because we have cohorted rooms and not...

We would like the ability to create memories outside of a patient encounter. Memories in Chart with...

Chart with Art was really rolled out on a base template without a lot of configurability for...

It's obvious compared to our legacy vendor that Chart with Art is not a fully mature product. We are...

We have been able to talk with actual developers who worked on developing Chart with Art. They are...

Epic is working on the ability to see what a memory is going to do. For example, if I had a sample...

We had open lines with Epic when we went live with our tech support. We've had Epic developers who...

We've heard from our providers that, in addition to the diagnosis-aware notes and orders already...

Our contract with our previous ambient AI vendor was ending around the time that Epic was ready to...

Before committing to the system, someone implementing Chart with Art should ensure that any...

An organization should gauge provider interest in using Chart with Art and be ready with a training...

Epic has been a good partner in developing some things. Based on our feedback, Epic has made changes...

I know a lot of features are on Epic's road map, so we have to wait to get those features with...

There may be occasions where the patient doesn’t feel comfortable with the provider using the...

I personally believe that Epic has the better and more capable AI product in the long run. What Epic...

The system will be much more capable in several months. It is a capable product, but it is just...

Everybody is worried that the old Epic model of having to wait for an upgrade to take advantage of...

One of our leaders said that the system is good but not great. Epic definitely is trying to learn....

Epic has actually been fantastic. We have had the best engagement we have ever had with Epic on the...

We chose the system because Epic really wanted us to work with them on testing out their newest...

Epic has a lot of really good things coming fairly quickly, like the ability to automatically...

Epic needs to provide tighter training on how not to get too comfortable with any net-new tool. Our...

There are people in our organization who would say the pace of AI tools is too slow with Epic, but...

Some of the feedback we have gotten from providers is that when the system creates the summary, it...

I have seen Epic’s scaled-up charges for AI, and I have warned my organization that the charges are...

I wish Chart with Art would do some things faster, but I also want to be safe about it because we...

The training for Chart with Art is easy. We bring a phone into the room, press a button to start...

Epic took feedback from our providers on what did and didn't work well with Chart with Art. I was...

Chart with Art has been great. Everything is there, so we don't have to onboard users. We were...

I love and hate that Epic has two different tiers for AI pricing. We can buy à la carte pieces and...

Epic is absolutely helping us be successful with Chart with Art. They could have easily told us they...

Part of being successful with Chart with Art is knowing what we're getting into. It's a new tool, so...

Behavioral health is a little rough in Chart with Art, but that makes sense, because the system is...

When Epic first released AI functionality, we were very excited, but it was super expensive, and we...

With Epic's charting, the user experience has been pretty strong, even though the solution is still...

Epic is very interested in catching up with other vendors, but they also want to move into more...

Epic's payment model is not pay per encounter. Epic has tiers with a certain number of encounters in...

We have a whole suite of things we want to potentially use. We aren't actively in the coding phase,...

The solution is a definite maybe in our long-term plans. It is hard to say right now. We are waiting...

We were using a different ambient solution and are moving to another one with a lot more bells and...

The hope is that the solution will allow people to be more productive. Experience drives brand...

In terms of overall support, our relationship with Epic stand outs. With Epic, we can call our BFF...