Hello World Commentary
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User Commentary
I have regular calls with the vendor, and I told them that I had heard that Hello World was just...
Epic is starting to wrap Hello World into Emmie, which is its patient engagement AI. We just turned...
We haven't used Epic's training for this module; we do all that in-house now. But there are...
Epic's partnership is good, but we do sometimes have to push and ask specifically for what we're...
Hello World is cheaper than other similar options by quite a large margin, and it has more...
Two things make me want to stick with Epic's products. One is Epic's customer support. Their ongoing...
Hello World rates perfectly for development and innovation, especially with the integration that...
We don't have another solution for what Hello World does. Epic meets all of our needs except for...
Epic is doing all the right things with Hello World. They've received a lot of feedback, and they're...
We continue to leverage Hello World in multiple different capacities. We're currently in the process...
I have not seen a lot of innovation coming from Epic for Hello World. I may not be hearing about it,...
If someone asked me about Hello World, I would tell them to be cautious. I would ask about their...
In Hello World, I like the way the features are built, especially where patients can text to pay. If...
Hello World comes preboxed with translations, but if we do not use the exact language provided, we...
With Hello World, we can do a text-to-pay option. The system can send the statement, and the patient...
Some of our leaders have lamented the fact that we can’t use Hello World for mass communications,...
Hello World is competitively priced. However, as more AI-related features are introduced, Epic is...
There are no plans to change from Hello World. The biggest win for going with Hello World is the...
With Hello World, we have a good partnership. When we have issues, Epic engages pretty well. The...
Because Hello World is so much of a patient-facing tool, it is inherently and intuitively usable....
One of our biggest pain points with Hello World is communicating with minors. To send reminders to...
Hello World is good for communicating with patients. We have not had any problems with it and use a...
Epic is really good to work with. They have a lot of strong resources, and the integration piece is...
Hello World is a great tool. It's constantly developing, and the best part is that we don't need a...
There's nothing wrong with Epic’s training, but it's different. Hello World is more for...
Hello World is continuously growing, and we're implementing more with it, like rescheduling via...
What stands out to me is Epic’s partnership and engagement with support, as well as the resources...
With Epic Hello World, Epic is really pushing for us to have a certain cadence of messages that we...
Epic Hello World is fully integrated with our other Epic solutions. We are in control of any issues...
Epic’s pricing is phenomenal compared to what we were paying; it is also significantly better than...
Epic Hello World’s capabilities are trending up. Epic is starting to do some more with AI, and that...
No one ever learns everything with Epic's training.
We just want out-of-the-box things that can be used for our individual campaign. I don't know what...
We haven't really gotten to the point where we are leveraging Epic Hello World well enough. Positive...
If we are upgrading multiple times a year and almost always have an issue to solve, then we know...
There are pretty significant gaps in out-of-the-box foundation content in Epic Hello World, but a...
Epic Hello World is just the engine below the solution that has all of these branches that live in...
We are looking for Epic Hello World to catch up with some of the offerings in the market that use AI...
Epic Hello World is very simple. Sometimes I have to go look at things separately. If I see a...
When we were relatively early with our implementation and some issues around scheduling reared their...
The Epic Hello World system is easy to use. We can easily pull data from our system, figure out the...
With Epic Hello World, I know exactly what my conversion rate is. I know how many more cervical...
The system functions well enough. It is a reasonable solution within Epic's suite that allows our...
Epic makes organizations stick with the foundational product, but we need additional flexibility....
Epic has hidden fees and is very expensive. However, I don’t know how much each module costs, so I...
We have asked Epic for several things, like different links and reporting functions, and they have...
From a training perspective, Epic Hello World was just up for us. It wasn't like Epic did anything....
I'm not happy with Epic Hello World. It has a lot of challenges, and getting insight into what is...
Epic's system is so darn expensive and can sometimes be a pain, but overall, I would still recommend...
The challenge with Epic's support is consistency. In the past, there have been pockets where...
I like Epic's training model, but Epic Hello World is a new platform. Their training materials are...
There are a lot of things out there that other vendors who exist in this space can do. I suspect...
Epic's support is outstanding. I am highly likely to recommend Epic Hello World because Epic rapidly...
I like Epic Hello World's integration with other Epic systems. Things are pretty seamless. I don't...
Epic Hello World has allowed us to enhance our patient financial experience. The product is still in...
We received pretty good support from Epic for our go-live. We haven't received much ongoing training...
Epic could have given us more time for our implementations. They could have given us the ability to...
No training was provided to us. The vendor gave us a lot of training tools and tip sheets to give to...
Epic Hello World meets the needs of our big organization. From a patient standpoint, it helps us...
Our leaders have complained about our collaboration with Epic and how it has not been good. I have...
Epic Hello World is a good tool. I am a strong proponent of anything that makes the patient...
The product expanded what we could do. There were limitations with what we were doing, and with Epic...
Our goals have changed. We have been looking to give patients more options, and Epic Hello World is...
The IT team maintains the contracting and the build for the product. The operational owners own it,...
One of the things I really like about Epic Hello World is that when we are using the Fast Pass...
We had a leadership meeting with all the leaders across the system, and they specifically called out...
The product really helps with outcomes. We have hundreds of providers, and they are trying to get...
What I really like about Epic Hello World is the ease of use for patients. The system is not super...
I want to see improved capabilities for more ad hoc messages and ad hoc things that we can do. With...
The pricing model that Epic has with Epic Hello World has saved us a tremendous amount of money....
Commentary Summary
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