eVisit Virtual Care Platform as a Service Commentary

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If eVisit's solution were more embedded with Epic, that would have made my life easier. eVisit has...

eVisit has a stable platform. They are very open to innovation, and they're very flexible, and we...

Virtual Care Platform as a Service is expensive, but I don't really have a scale for comparison. I...

eVisit has presented some things that are in development that sound forward thinking, like having...

Virtual Care Platform as a Service provides a good quality patient experience. It tends to be a good...

We do have good support from the team that we work with at eVisit. If I had any kind of negative...

The biggest opportunities for product improvement are the data and the analytics.

eVisit's biggest strengths are their people and their partnership.

What I like most about eVisit's product is the on-demand feature and that it is easy to access.

The system basically fills a hole in the schedule by letting patient-initiated visits get in, and...

The support has been a lot better lately. If I email the vendor about an issue, they get back to me...

There are a couple of things I’d like to see, including getting specialists involved and building a...

We got the system fairly early, so we locked in lower rates before prices went really high.

I would tell people to make sure they negotiate a fair price. That’s the hardest thing.

If possible, an on-site support option to help with troubleshooting or whatever might arise could...

eVisit Virtual Care Platform as a Service is part of our long-term plans, and I would buy it again...

eVisit's training is great. We have a regular virtual training going, and eVisit is involved with...

I would like to see scheduling from eVisit, but I know they have a scheduling platform. We're just...

We want a positive ROI, but eVisit's cost model is not scalable based on usage. So, because we have...

When I work with eVisit, I work with their whole team. I work with the people who are doing the...

eVisit does a good job with training. First of all, they do it in multiple ways. They do video, they...

eVisit fulfills a specific niche that does not meet all of our needs. I would love for their...

eVisit is maybe part of our long-term plans. We have multiple platforms, and as we continue to go...

I recommend and talk to people all the time about eVisit. There are a lot of things I like about...

With eVisit, there is a lot of opportunity to collaborate with them. So we bring a pain point, and...

Compared to other telehealth systems that I have interacted with, eVisit Virtual Care Platform as a...

eVisit could improve their resources. There are a lot of opportunities that we can expand, but...

eVisit is a great vendor; they are by far the best one that I've interacted with, and I highly...

We do like eVisit's solution, but we want to stay within one system. So we're trying to do minimal...

eVisit does a really good job of seeing the vision, developing it, and getting us where we need to...

Something that we really struggle with is having a document repository. As we upload x-ray reports...

eVisit does a really good job with their support. We were working on an issue, and it got resolved...

My contact person really listens and pays attention. They take the information and dig into the...

I've been very happy working with eVisit in terms of development, training, and ongoing support. I...

For eVisit, we own a lot of the training. It's mainly us doing most of the training for our end...

There’s been a bit of turnover within eVisit’s support team. There are several issues that come up...

At the end of the day, there are other functionalities available within EHRs. For example, our EHR...

eVisit has a lot of competitors. It's a very saturated market now. There are many competitors now,...

With eVisit, there have been instances when their integrations with the EHR have been very unstable....

For eVisit to work with Epic, they have to build and maintain a lot of API integrations between the...

When I think about our partnership with eVisit, I think about whether their road map aligns with our...

The eVisit platform is easy to use, and patients appreciate the reminders that populate for any...

The system's accessibility for end users could use some work in the sense that some things could be...

Our customer-service representative is very helpful and accessible. I have never had a problem with...

When our patients who don't speak English need support, that can be challenging. That doesn't happen...

The system's calls are basically like Zoom calls that are privacy complaint, easy, and accessible....

I think the solution is user-friendly. There are some kinks, but eVisit has been available to assist...

eVisit is a fantastic partner that understands our business and helps us achieve our goals.

I like the ease of use and effectiveness of the solution.

When we have had issues, I have had difficulty getting to someone who can address the issue easily....

eVisit Virtual Care Platform as a Service performs well for consulting service notifications. We...

The solution isn't integrated. Integration is on our wish list.

I would highly recommend the product for smaller organizations. However, the system doesn't work as...

The recent upgrade has some bugs, but it has improved the overall ease of use of the product.

eVisit's support people are fast and responsive, and they are always willing to help despite the...

eVisit has been an extremely collaborative partner. Their commitment to our collective success has...

When we want to initiate a visit with a patient through the system, what we do will depend on the...

Getting some integration for the system would be a big thing that we want because right now,...

eVisit is consistent. Our backstory is that we were using the system for remote interpreter...

It would have been helpful to have training materials from eVisit.

eVisit is very engaged and approachable for any member of the team. The vendor understands our work,...

There were some promises made about the integration of eVisit's solution, but when the work was...

I like the creativity around the vendor trying to bring other use cases to us and thinking through...

I like the flexibility the system provides us. I like that when the providers need to do virtual...

eVisit's platform works really consistently, and there are no surprises for me. I can count on it...

It is not always easy to get eVisit on the phone. When I try to get them though, it is because there...

Our patients like eVisit's system very much. They don't ever complain, and that is great. Now and...

I use an ambient listening AI, and I have to go back and forth between it and eVisit's system. So...

I would be thrilled if eVisit could integrate AI with me. Or maybe they could have their own AI....

eVisit is so great. They really care about me. I’m not who they really serve right now; they serve...

eVisit charges me a certain amount each month, and I consider that money well spent. I know there...

eVisit is continually innovating and pushing the boundaries in their sphere on what they can do and...

The system works exactly as promoted. It is super easy and a selling point when I'm training. It...

eVisit is amazing. Any issues that I have had with end users have been due to the end users, not the...

We have received our money's worth multiple times over for sure. Our telemedicine numbers aren't...

eVisit keeps all their promises and then some. If they say they are going to do something, they not...

The vendor doesn't have too many issues that come up. When they do updates and push new things out,...

eVisit did really well with the initial training. I do all the ongoing training. Realistically, if I...

eVisit’s executives are amazing. Our organization is not large, but I could contact our CEO and...

Because eVisit is so amazing, we are not using someone else for other things. eVisit will work with...

eVisit gives me all the data I could want, and I do as much as I can with it, and then I'm holding...

We would like to take advantage of eVisit’s forms and translation services, but there are some very...

eVisit has lots of ideas about where they want to go and how to make eVisit Virtual Care Platform as...

I would like to see improvement in eVisit’s customer service and service delivery piece. Overall,...

We have had eVisit Virtual Care Platform as a Service for a long time, and initially, it was...

eVisit needs to make sure that releases are truly well tested in every scenario before they are...

The only reason we would move away from eVisit Virtual Care Platform as a Service would be if our...

Revenue cycle is always a key challenge for us. When staff members primarily work in the EHR, using...

eVisit does a great job with implementation. The timing can sometimes be a bit tricky, but overall,...

Given what we are paid per visit and the cost for the platform, there isn’t a positive ROI. Still,...

eVisit is extremely responsive. Also, they don't feel like a vendor. They feel like a partner who we...

The system is very intuitive. The feedback we get about it is about how the system is very easy and...

We have wish lists, and I can't really think about them because they are more in the weeds than some...

eVisit has been a true partner, and we have had a great program with 24/7 triage complemented by...