Fathom Commentary

Filtered view: All

We know of another vendor that has a dashboard that users can log into to see what their solution...

What Fathom is doing for us is probably worth at least two coders, and the cost is less than two...

We started billing for additional EDs, and Fathom integrated those files in. It ran pretty smoothly....

I always recommend Fathom. A lot of people don't know about them, but we've really had no problems....

Fathom is doing ED AI coding for us, and they're doing a really good job. They're not really selling...

Fathom cannot code observations, but we knew that going into our engagement with them, so those...

One highlight of Fathom is the communication that we have with them. Anytime we're on a call, they...

Fathom's training has been good. The vendor was very good. They're very organized. They spent time...

Fathom doesn't do everything. I still have to code some stuff. That's what we're working on; there...

Fathom has been a great vendor to work with. Right now, what I'm trying to work on is just...

Fathom has been a great vendor to work with. They are probably one of the best vendors I've worked...

Fathom is meeting our needs from an automation standpoint, so we're looking to continue to expand...

Building the model for Fathom took longer than expected.

Fathom blew our expectations out of the park. The ongoing audit and our ability to provide feedback...

Fathom is pretty responsive. In a perfect world, some things would go faster, but Fathom is...

We are expanding with Fathom into the professional side of primary care, so I think of Fathom as our...

Fathom's training didn't involve a lot. To be honest, the training was mostly on our IT's end. The...

We have close to a 100% automation rate, meaning we don't need to touch that high percentage of...

There are certain things that Fathom's solution can’t do in the radiology realm. For example, if...

Fathom did a manual audit on something big, and they put together an executive slide presentation....

Fathom has been one of the best vendors that I have worked with in terms of efficiency. We have been...

The things we have and the things we are deploying are working well, and we are very satisfied with...

As Fathom updates codes that we may have coded differently, we need the reports and insights into...

We think Fathom has good executive communication. They help us communicate project plans to our top...

Fathom is helping us achieve a high automation rate, and our accuracy is quite high so far. The...

The Fathom service team consistently demonstrates exceptional customer focus and professionalism....

With Fathom, we are seeing a favorable impact and improved speed. Our claims are getting out of the...

We have had a lot of favorable outcomes from using the tool. It is already saving us so much money....

If the customer success team we are currently working with leaves, we don’t know what the process...

We have had a great journey with Fathom. They are a very collaborative partner and have exceeded our...

Outside of the Fathom product, the vendor has been incredibly receptive to feedback. We have a tight...

Training for Fathom was good. There have been lots of changes and developments since we first...

Fathom has continued to improve their coding accuracy. We have a good relationship. We came into...

Fathom saves me from paying my offshore vendor or coder to code accounts.

Fathom takes longer than expected. Customers should be prepared for a long time for the model to work....

Operationally, we meet with Fathom regularly. We also have a regular leadership meeting with Fathom...

If we have any issues with accounts not being sent from our system to Fathom's, Fathom's support...

AI is changing the way we use systems. We will send Fathom data, and then it will do the work and...

Fathom's turnaround time is minutes compared to days of coding for coders. We send Fathom a file,...

We get quarterly quality audits. I would like to have more frequent quality audits. That is my only...

We have been very pleased with our automation rate. That is probably because we have such a narrow...

Solutions like Fathom are the way of the future. It is where everything is heading. I would expect...

Fathom could prepare the people who are getting their product a little bit better for the concerns....

For the most part, Fathom is very good at coding across different departments or patient types, but...

What Fathom does code is very accurate, and that is the most important part. The solution does a lot...

There is a lot that Fathom can't code for us right now. If a chart is missing a signature or if...

We are implementing a new vendor for radiology, so we may be asked to move our ED to that vendor...

Fathom works really well; the vendor delivers on what they promoted. Fathom integrates well into our...

Fathom helped our ED coding because our coders were previously abstracting everything, so they...

We are expanding the number of hospitals in our organization, so we are going to be billing for many...

So far, things have been really good with Fathom. We are going live with a new version of our EHR...

Fathom’s communication is great. Anytime we have issues, they are quick to fix them. We meet...

Fathom just charges us according to how much is done, so there are no extra charges. It is more cost...