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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We are using Forescout Technologies for all our projects. We can leverage their system for...
The system is in real time, and it can get more information in a minute and a half than other...
Forescout Technologies is both capable and agile. If we give them the challenge that we are running...
We have experienced incident response isolation as a result of using eyeSight. eyeSight does give us...
Forescout Technologies has not been transparent with their cloud deployment because the licensing is...
Forescout Technologies' support is really systematic based on some challenges that they had in the...
Commentary Summary
Comment Type Breakout