eyeSight Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Operations
Forescout Technologies' training is lackluster at best. It is like the training all the other IT...
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Relationship
My experience with the vendor this past year has been pretty good. We have executive-level...
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Product
I don't know that there is much that I can't do with the product. The product can do almost anything...
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Loyalty, Value
The vendor is moving to the cloud. They have a cloud product, but everything on their road map is...
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Relationship, Product
The vendor has significant opportunities with upgrades, and their new CTO is addressing those. The...
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Relationship
The vendor knows from their C-level down that their support organization has had some pretty...
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Product, Value
The first and foremost thing that we seek to accomplish is to mitigate our risk for ransomware. We...
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Product
Overall, Forescout Technologies has an incredible wealth of data. Generally, eyeSight is our go-to...
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Product
Using eyeSight does take a little patience. The system is good, but it could be better. The...
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Loyalty
There are two things on Forescout Technologies' road map that would be of interest to us. One of...
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Relationship, Product
Shockingly, the vendor is very good about delivering what they promise. Now, as with all things IT,...
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Relationship
The vendor does reach out to us from time to time, but it is not to give us updates on technology or...
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Loyalty, Operations
When we were looking at eyeSight way back when, one of the reasons we chose it was that it was so...
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Operations
The vendor provides material and offers services for training, but the problem is that the material...
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Relationship
The vendor's support team is always reliable and responsive. Most of the challenges they have with...
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Loyalty, Relationship
It means a lot to me that Forescout Technologies has a technical advisory board where they are...
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Relationship
Forescout Technologies has done so much for my organization to make sure that we are protecting...
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Relationship
Over the years, Forescout Technologies has been very good at soliciting feedback from my teams and...
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Operations, Product
eyeSight is not an easy-to-understand tool. Just like with any policing tool, the number of options...
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Product
I have talked to Forescout Technologies’ development team about creating an ACL library on a...
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Relationship
Every large facility is incredibly unique. I don't know whether that is necessarily a fault with...
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Loyalty, Relationship
Forescout Technologies is definitely trying to eliminate the potential of another vendor being...
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Product
The functionality gaps that exist with eyeSight are definitely with their device visibility and...
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Relationship
In the last year or so, Forescout Technologies has demonstrated that they have started to cut away...
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Value
Forescout Technologies doesn’t try to charge us because they know we are intelligent enough to...
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Value
eyeSight is a very expensive product. That is probably one of my organization’s biggest hurdles with...
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Relationship
Thankfully, we have a third-party vendor that has been working with Forescout Technologies for a...
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Loyalty, Value
I would buy eyeSight again. To my knowledge, there is no other product out there that can do what...
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Operations
I don't know whether my team really has any ongoing training, but a newer member on my team did...
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Loyalty, Product
Having a cloud-based solution that could manage all of the physical appliances that we have deployed...
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Operations, Product
With eyeSight, there is lag time between connection and identification. The system's UI could also...
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Product
eyeSight meets our needs. We don't use it for a few things because it its too burdensome. I would...
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Relationship
Forescout Technologies' tier-one support has a hard time understanding things well enough to...
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Loyalty, Product
There is a lot of consolidation in the industry. That creates work for us, but it makes things...
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Loyalty, Product
The capabilities we are leveraging right now are on the detection engines to get a finite, better,...
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Product
The quality of eyeSight is pretty good. I would give the Forescout Technologies team the highest...
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Relationship
Forescout Technologies goes over everything with us on a crazy schedule. We talk to them often. I...
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Product
Forescout Technologies can be a bear with their upgrades. Last year, Forescout Technologies released...
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Relationship
The support at Forescout Technologies has gotten better. I work with Forescout Technologies at the...
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Loyalty
In the context of an outcome, one challenge that I have with eyeSight is that they refresh their...
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Loyalty
Believe it or not, Forescout Technologies is actually covering all IoT right now. Just like any...
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Product, Value
eyeSight used to be a lot more limited in terms of integration. The product has always had a lot of...
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Operations
I haven't attended formal training with Forescout Technologies, but I know that the vendor has...
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Loyalty, Product
It has been a while since I have seen the road map for eyeSight, so there may be new things on it....
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Product
Overall, eyeSight is a pretty complicated platform with a lot of capabilities. Typically, those...
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Culture, Relationship
We have email communications with Forescout Technologies. Those depend on the sales engineer because...
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Loyalty
eyeSight is part of our long-term plans because with the amount of work it takes, the complexity of...
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Product
Forescout Technologies needs to tighten up the integration between the discovery of IoT devices and...
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Product
We have a number of vendor products, but the only crossover with eyeSight is where some systems can...
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