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Access info about Population Health Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)


PopulationManager® Comments
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KLAS Research Director - Bradley Hunter
Subject Expert

Bradley Hunter

Research Director

bradley.hunter@klasresearch.com

801-734-6277

 
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User Commentary

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VP/Other Executive

Functionality and Upgrades

I haven’t gotten anything new in a long time.

Oct 2020
(0)
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VP/Other Executive

Functionality and Upgrades

We haven’t had any training. I do the training for new staff members when they come on board. The...

Oct 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

We use the system to distribute three different questionnaires to all of the patients on a weekly...

Oct 2020
(0)
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VP/Other Executive

Functionality and Upgrades

I logged in to the system today after not logging in for quite some time. Since COVID-19, we haven’t...

Oct 2020
(0)
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VP/Other Executive

Relationship

We are such a small player in the overall scheme of things, but Forward Health Group is as...

Oct 2020
(0)
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Director

Relationship

We have a very collaborative relationship with Forward Health Group. As they work on our data and...

Oct 2020
(0)
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Director

Service and Support

Forward Health Group is very responsive to any questions that we have about the data once it is in...

Oct 2020
(0)
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Director

ROI / Cost (care and feeding)

The system works very well. The vendor delivers what they say they are going to deliver. The current...

Oct 2020
(0)
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Director

Relationship

In our situation, we are very limited and restricted in terms of getting data to the vendor. We are...

Oct 2020
(0)
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Director

Service and Support

The dashboards are set up in a way that is very intuitive and easy to use. Whenever we have needed...

Oct 2020
(0)
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Director

Functionality and Upgrades

Our leaders saw the wisdom of Forward Health Group, so they opened up the engagement. At this point,...

Sep 2020
(0)
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Director

Functionality and Upgrades

One thing I like about the program is the attribution. The doctors can go in and take a look at the...

Sep 2020
(0)
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Director

Technology

Our contact is very in tune with what is going on for the solution. The vendor offers a lot more...

Sep 2020
(0)
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Director

Lessons Learned

All of the areas that the vendor is into and that they share with us are amazing. Those areas...

Sep 2020
(0)
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Director

ROI / Cost (care and feeding)

The ROI has been great. The vendor hasn’t jerked things around. They have kept us on an even keel...

Sep 2020
(0)
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Director

Service and Support

In terms of the vendor's ongoing support, they actually have standing calls with us. We put in a new...

Aug 2020
(0)
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Director

ROI / Cost (care and feeding)

A year from now, our satisfaction will probably be the same. I don't think it will go up. When so...

Aug 2020
(0)
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Director

Functionality and Upgrades

Satisfaction doesn't have to do with the vendor's delivery. The population management space is...

Aug 2020
(0)
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Director

Functionality and Upgrades

In the past few months, we haven't seen many tangible outcomes. If people aren't being screened, it...

Aug 2020
(0)
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Director

Functionality and Upgrades

We have been so consumed by COVID-19 that we haven't paid a lot of attention to population health...

Aug 2020
(0)
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Director

ROI / Cost (care and feeding)

The vendor has done a good job. They avoid charging for every little thing. The system is very easy...

Aug 2020
(0)
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Director

Functionality and Upgrades

I would definitely not buy PopulationManager again. Forward Health Group is constantly having to...

Apr 2020
(0)
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Director

Service and Support

Forward Health Group's teams seem to have a lot of internal miscommunication. We develop metrics...

Apr 2020
(0)
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Director

Implementation and Training

There is no online training or anything related to quality training from Forward Health Group. They...

Apr 2020
(0)
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Director

Functionality and Upgrades

Forward Health Group sold PopulationManager as a complete solution for population health and...

Apr 2020
(0)
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Director

Other Observations & Comments

Forward Health Group does not promote any sort of interoperability. They are a web-based service.

Apr 2020
(0)
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Director

Functionality and Upgrades

I like the product itself, but the quality of the information is extremely low for population...

Apr 2020
(0)
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 or  to see details.

Director

Functionality and Upgrades

The product has not changed, and everything looks pretty standard. Every time Forward Health Group...

Apr 2020
(0)
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 or  to see details.

Director

Service and Support

Forward Health Group has a lack of communication within their own structure, especially in terms of...

Apr 2020
(0)
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 or  to see details.

Director

Relationship

Forward Health Group is proactive in that they reach out often. The vendor executives were a lot...

Apr 2020
(0)
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 or  to see details.

Director

ROI / Cost (care and feeding)

Forward Health Group needs to improve so that we get our money’s worth. They need to deliver what...

Apr 2020
(0)
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 or  to see details.

Director

Service and Support

The only reason for others to purchase PopulationManager would be to set up any initial...

Apr 2020
(0)
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 or  to see details.

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