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FTI Consulting Ambulatory RCM Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
A lot of the work with FTI Consulting was around aged A/R, and we already worked through a lot of...
FTI Consulting's ability to retain qualified talent was really good. FTI Consulting was really...
FTI Consulting was extremely helpful regarding cash collections. We only ended the engagement with...
FTI Consulting's staff and consultants are fantastic. The firm is very communicative. Throughout the...
We leveraged several consulting firms in the past, and FTI Consulting was the first firm that could...
FTI Consulting is very communicative, and they are always willing to jump on a call if necessary....
I just don't know that I am seeing as much as I thought I would when it comes to cash collections...
FTI Consulting spent time not only identifying the root cause of denial avoidance but also providing...
I'm not sure whether we will expand our work with FTI Consulting, but if we did have additional...
FTI Consulting was not initially familiar with some of the work we do at our facility, but they took...
The firm delivered on the objectives we set out to accomplish. We saw a cash uplift from the...
Our engagement with FTI Consulting went well. From onboarding through training, the entire...
The main value driver from FTI Consulting is their ability to collect on aged balances and report...
FTI Consulting has always pivoted to meet the needs of our organization by taking on additional...
Our overall experience with FTI Consulting has been great. They are good at communicating and...
FTI Consulting is really good at providing high-level dashboard reporting. They are very good at...
FTI Consulting's work has had an extremely positive impact on our organization. FTI Consulting is...
FTI Consulting is very good to work with. Their consultants are trainable and moldable, and they...
FTI Consulting has great executives who are involved and who understand things at a granular level....
FTI Consulting very much exceeded our expectations. They actually brought a larger cash acceleration...
Commentary Summary
Comment Type Breakout