Filters
Synapse Cardiovascular Commentary
Filtered view: All
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I would like a better upgrade path for Synapse Cardiovascular. Currently, we need to proactively...
The strengths of Synapse Cardiovascular are the structured reporting, ease of rollout, and ease of...
Fujifilm is very adjustable, and they really work with us. I think they're going in the right...
We like Fujifilm's customer service. We meet with them on a regular basis to go over any concerns. I...
I'd like to see a reconciliation report that shows how many reports were finalized and how many were...
We had Synapse Cardiovascular and another system for echo, and we had to make a choice. We chose...
We're looking to do a more useful rebuild in Synapse Cardiovascular. We have some doctors who want...
Synapse Cardiovascular's integration with the Epic suite is what sets the structured reporting in...
Our cardiology department is very happy with Synapse Cardiovascular. Fujifilm did amazing on really...
I would like the upgrades for Synapse Cardiovascular to be smoother and easier. It takes months to...
Occasionally, Fujifilm brings us in on road map discussions, and then all of a sudden, two years...
Our partnership is deep with Fujifilm. We have a dedicated contact, even though we still use the...
Fujifilm definitely meets most of our needs, and they are not lacking. The potential change is not...
We often find that Fujifilm can hit us with some pretty steep numbers for the licensing charges.
Most of our issues with Fujifilm are on the support end of things. It has become problematic that...
Synapse Cardiovascular has moved to a more of a web-based thin client model, so it is easier to...
With a recent Synapse Cardiovascular software upgrade, Fujifilm had people on-site to assist staff...
We have had some conversations around upgrades, and Fujifilm is charging us for things like...
Everything is going well with Synapse Cardiovascular except for reporting, specifically with cath....
Synapse Cardiovascular is pretty easy to use. Our echo-interpreting physicians are very happy with it....
We have regular meetings with Fujifilm. Fujifilm does have a pretty decent road map that they share...
I wish I had better access to the database in Synapse Cardiovascular. I wish that I had a way to see...
The vendor has some excellent clinical representation on-site. They have a really good clinical...
Fujifilm's system is pretty intuitive. Overall, the reporting package we are using works well. From...
With our current version, we are not reading mammo because of some limitations. We are reading mammo...
It took a little bit to get things going and get everything built out after going live with the...
Synapse Cardiovascular’s structured reporting has been a huge win for us. We have changed our...
Not being able to integrate with Fujifilm's legacy database is a big issue, and having a separate...
The current version of Synapse Cardiovascular doesn't run on Macs at all. When we upgrade, I should...
The reporting software in Synapse Cardiovascular is very user-friendly and simple. We point and...
One thing is that Synapse Cardiovascular doesn't have built-in advanced tools like 3D and strain...
From the tech side, our IT people have been more frustrated with Fujifilm than we would like. My IT...
Synapse Cardiovascular has some random error messages that don't make sense in English. It seems...
Synapse Cardiovascular's measurements are very intuitive. If we want to make a generic measurement,...
We have had the system for years, and I have very little downtime. It hasn't gone down in several...
We have had some service issues with Fujifilm that we need to work out. Fujifilm has a deficiency...
We are very happy with Synapse Cardiovascular and our ability to customize reports. Synapse...
Commentary Summary
Comment Type Breakout