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Centricity Cardiology Enterprise Solution Commentary
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What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The partnership between the clinical staff and the GE HealthCare technical staff is really...
GE HealthCare's project managers have been extraordinarily patient while our organization has been...
With every new flavor that GE HealthCare makes, something is a little better. The current version...
I'd like to see GE HealthCare take suggestions that are given and implement them more quickly and in...
My take on Centricity Cardiology Enterprise Solution is that there aren't a lot of systems that do...
GE HealthCare does a lot with Tomtec. If we need training and Tomtec-type stuff, they get the Tomtec...
Because GE HealthCare is a large organization, it is very hard to deal with them. It is much easier...
GE HealthCare wants to charge us for every little thing, and I understand that nobody wants to be in...
Centricity Cardiology Enterprise Solution is too complicated. It has too many choices, and it...
We can't view the nuclear images. We have to look at the images in a separate system. I'm not sure...
All in all, we've been pretty good with Centricity Cardiology Enterprise Solution. We do...
We're so used to using Centricity Cardiology Enterprise Solution. The upgrade is mostly around...
Regarding the training for Centricity Cardiology Enterprise Solution, I think it would be better to...
We don’t get a lot of surprises regarding charges from GE HealthCare.
I think GE HealthCare does a lot. I know they've done a lot with intelligent reporting and have been...
Product updates and fixes just don’t come for Centricity Cardiology Enterprise Solution. The...
The main driver for me to choose GE HealthCare again is the support we receive. Our customer success...
Most of the time, upgrades with GE HealthCare go okay. The system doesn't change as much as we'd...
One of the most challenging things isn't really a downside of GE HealthCare but is more...
GE HealthCare's biggest strengths are their innovation with the product and the support team. We...
I like that Centricity Cardiology Enterprise Solution can be expanded across multiple sites. The...
The biggest opportunity for Centricity Cardiology Enterprise Solution would be the use of Artificial...
My recommendation for product improvement would be to modify the way image conversion works....
GE HealthCare basically offloaded all of their support needs to a third-party company overseas....
Centricity Cardiology Enterprise Solution was written by a German, and it just didn’t translate over...
The structured reporting system in Centricity Cardiology Enterprise Solution is confusing and...
When we had training for the implementation of cath-structured reporting in Centricity Cardiology...
I would like Centricity Cardiology Enterprise Solution to be in the cloud, but that is in our future....
The measurement exchange works really well. It captures measurements directly from the devices and...
GE HealthCare can't support the outdated operating system and has quoted a lot of money simply to...
We are switching from GE HealthCare for our cardiology PACS. We are seeking an enterprise platform...
Structured reporting is a strength for GE HealthCare. The reports are very well designed and...
We like the echo integration and the reporting in the system. The structured reporting is so nice...
What we are not getting from the vendor is the ability to reduce pain points. Resolving any issues...
I haven't made any requests for new innovations or enhancements in a while, but I don't really get...
GE HealthCare is pretty good with training; I think they still have a pretty good process there. GE...
The application does what the vendor says it does, but it doesn't do that very well. And the vendor...
I think the vendor’s developers looked at doing structured reporting, but it just wasn’t going to...
There are a few things the vendor does very well. On the modality side, I think they do a great job....
I don't have all the information on what the cardiologists don’t like. I know there have been...
We wouldn’t buy the solution again because the cardiologists don’t like it; they overall disapprove...
Our recent experience with GE HealthCare has been good. The daily usage feature works really well....
Centricity Cardiology Enterprise Solution is pretty expensive, and there may be some unexpected...
I don't think we are utilizing GE HealthCare's product to the extent that we could, and I don't feel...
GE HealthCare hasn't given us a vision for their new technology. We had an upgrade of Centricity...
With vascular structure reporting, we have a project that is still ongoing. Some specific imaging...
The bright side is that the last upgrade we did was for the viewer portion of Centricity Cardiology...
Honestly, I can't really say that GE HealthCare has delivered much new technology at all. For...
GE HealthCare doesn't keep their promises, but I don't feel like they really promise that much. GE...
It takes forever for GE HealthCare’s support people to actually get to an answer or a resolution if...
There was some frustration with some of the administrative reports from Centricity Cardiology...
For Centricity Cardiology Enterprise Solution, I would like to have better integration with...
We are actually looking at replacing Centricity Cardiology Enterprise Solution with something else....
Centricity Cardiology Enterprise Solution is worth checking out because it has been around for a...
Commentary Summary
Comment Type Breakout