Datalogue (Centricity Clinical Archive) Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Loyalty
We plan to continue to use the system because it ties into our hemodynamics solution and measurement...
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Relationship
When we reach out to GE HealthCare for help, it is difficult to get support because we only have a...
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Product
The one thing that I was kind of disappointed about is that Centricity Clinical Archive Solution...
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Operations
I haven’t had any training, but there is an upcoming training. GE HealthCare is willing to come out...
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Product
Centricity Clinical Archive Solution is very solid. It has a lot of uptime, and it is easy to use.
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Operations, Product
GE HealthCare's documentation is usually pretty easy to follow. However, there are so many things in...
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Relationship, Value
We usually don't have major downtime or major issues with the system. We don't have to make a lot of...
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Operations
I can't say we have had any ongoing training. However, the initial training was good. Centricity...
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Loyalty
GE HealthCare is part of our long-term plans, and that is based on good experience. Our organization...
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Value
With Centricity Clinical Archive Solution, there is a lot of new functionality, but GE HealthCare...
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Loyalty, Value
We are looking at a certain AI solution, but right now, it is too expensive with GE HealthCare...
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Relationship, Operations
The Centricity Clinical Archive Solution team was the one team that actually did their job when we...
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Loyalty, Relationship
GE HealthCare doesn’t seem very engaged in Centricity Clinical Archive Solution. I think they...
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Culture, Value
We see charges from GE HealthCare for everything. Those charges are constant. We get quote after...
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Relationship, Operations, Product
GE HealthCare tends to have challenges with basic stuff, like doing simple upgrades and copying...
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Operations, Product
For Centricity Clinical Archive Solution, we never got training because we never went live. The VNA...
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Relationship
On the weekends, we run into challenges with GE HealthCare where there is no support. They don't...
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Value
GE HealthCare is good about not charging for every little thing. They still charge us for certain...
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Loyalty, Product
There are better archive solutions than Centricity Clinical Archive Solution. The biggest problem we...
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Loyalty, Relationship
Things are pretty stable with GE HealthCare, and from a support standpoint, we don't have a lot of...
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Relationship, Operations
We had a couple of issues with Centricity Clinical Archive Solution during the go-live of our EHR....
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Operations, Product, Value
Centricity Clinical Archive Solution is great. There are not a lot of ongoing training opportunities...
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Relationship
GE HealthCare is responsive, and some issues are just more historic, but I would like GE HealthCare...
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Product, Value
GE HealthCare's product is a more affordable option, but their infrastructure and everything is...
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Value
I would say GE HealthCare doesn't avoid charging for everything because of the way that we have...
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Loyalty
We are looking to expand the number of service lines we have connected to Centricity Clinical...
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Loyalty, Relationship
Some of the things that I have asked GE HealthCare for aren't fully baked yet, but they are getting...
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Relationship, Product
I have very few problems with Centricity Clinical Archive Solution. The functionality that GE...
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Relationship
The ongoing quality of GE HealthCare’s phone and web support is low. I have cases that are weeks old...
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Relationship, Product
Nobody really uses Centricity Clinical Archive Solution. We don't need any new technology for...
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Value
We haven't had any additional charges from GE HealthCare. We have good access. I don't think we paid...
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Product
Centricity Clinical Archive Solution is a very stable system. It doesn't have to be touched, and it...
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Operations
We recently did a migration with Centricity Clinical Archive Solution, and the work and team were...
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Loyalty
There are some other things out there that could do a better job than Centricity Clinical Archive...
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Relationship
The support for Centricity Clinical Archive Solution might be a bit better than GE HealthCare’s...
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