Caregiver Management Commentary
Filtered view: All
Subject Expert
Jackson Tate
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
GEOH could improve by finding a way to work more closely with the state to develop integrations and...
Login or Create an Account to see details.
Loyalty
We left our last vendor because there were constant issues with the system failing us and slowing...
Login or Create an Account to see details.
Relationship, Product
GEOH is flexible and can change things for complex agencies like ours. They come up with very...
Login or Create an Account to see details.
Loyalty
GEOH is pretty well-rounded, and that is why we chose them. I can't think of any specific services...
Login or Create an Account to see details.
Product, Value
With our previous software, we had only about a quarter of our claims automatically matched in the...
Login or Create an Account to see details.
Operations
GEOH has a place where we can go and receive training. We can go and look for things. I can always...
Login or Create an Account to see details.
Product
I like the fact that if I need to get some work done, like changing a client schedule, and I have my...
Login or Create an Account to see details.
Loyalty
We chose GEOH for time management. We left our last vendor because they did not offer billing; that...
Login or Create an Account to see details.
Relationship, Product
If I schedule a visit in the solution for someone who is in a different time zone, the visit shows...
Login or Create an Account to see details.
Loyalty
While Caregiver Management is good, some of the things that GEOH told us they would have in the...
Login or Create an Account to see details.
Product
The documentation in the solution is not bad. I would love to see the ability to drag and drop...
Login or Create an Account to see details.
Product
Authorizations are often not right in the system. For example, the system may say that there are 80...
Login or Create an Account to see details.
Product
I love GEOH, and I have no real big issues with them. Caregiver Management is not that hard to...
Login or Create an Account to see details.
Relationship
I love that the vendor's support people will text me when something is not right. They email me. I...
Login or Create an Account to see details.
Product, Value
There has really not been a change one way or the other with collections using Caregiver Management...
Login or Create an Account to see details.
Product
The EHR is definitely something that GEOH could improve. Reports are another huge opportunity, so...
Login or Create an Account to see details.
Value
Our collection rates have not only increased but have also increased consistently. Billing is a big...
Login or Create an Account to see details.
Value
We are pleased with the system's price. We get our money's worth, and we don't feel overcharged. We...
Login or Create an Account to see details.
Loyalty, Relationship
Glitches will happen in any system, but I don't feel like GEOH drags out resolutions. They will tell...
Login or Create an Account to see details.
Culture, Product
The system does what we were promised it would do, but we always have to refresh it to make sure...
Login or Create an Account to see details.
Operations
When there is an upgrade in the system, the training is led by our users. We know when an upgrade is...
Login or Create an Account to see details.
Loyalty
GEOH is part of my long-term plans. I am not planning on going anywhere. However, when we are in...
Login or Create an Account to see details.
Operations, Product
GEOH has given me what I have asked for, and they have delivered what they said they would. GEOH's...
Login or Create an Account to see details.
Relationship
One thing that frustrates me is that whenever I have a technical issue, I always have to start the...
Login or Create an Account to see details.
Loyalty
The main reason we selected GEOH was how easy it was to keep up with all of our notes in one area...
Login or Create an Account to see details.
Relationship
Overall, the vendor is reliable. The staff members are responsive and helpful. We had a certain...
Login or Create an Account to see details.
Relationship
If anything is going on outside with the insurance companies, the vendor tries to keep us updated....
Login or Create an Account to see details.
Loyalty, Relationship
We have been through multiple different vendors trying to do things. Though we have some concerns...
Login or Create an Account to see details.
Relationship
Collection rates have never been a problem. The state had a change where we had to go through...
Login or Create an Account to see details.
Product
The EVV system is stable, but it doesn't have things such as the application link, caregiver portal,...
Login or Create an Account to see details.
Culture
We can't understand how there is money steadily being taken out of our account. That shouldn't be...
Login or Create an Account to see details.
Product
One function of GEOH's system that I absolutely hate is that the activity feed does not track times...
Login or Create an Account to see details.
Product
Our users don’t have any problems with GEOH's product. It is a very easy system to use once they get...
Login or Create an Account to see details.
Value
What GEOH offers right now simplifies my life, but I have to use another software system to meet...
Login or Create an Account to see details.
Operations, Product
GEOH could handle upgrades more quickly. I'm pretty hands-on with the software, so I don't just hand...
Login or Create an Account to see details.
Relationship, Product
I want GEOH to eliminate me as an intermediary when there are issues with the software.
Login or Create an Account to see details.
Product
GEOH could improve their software. Their employee platform could be more interactive in terms of...
Login or Create an Account to see details.
Product
There are some things that I would like to see more of in GEOH’s system, like the ability to see the...
Login or Create an Account to see details.
Product
We would like GEOH to include documentation, employee hours, and a dashboard for missed check-ins,...
Login or Create an Account to see details.
Product
When GEOH's app gets updated, users have to delete the app and reinstall it. The vendor will tell us...
Login or Create an Account to see details.
Relationship, Operations, Product
The majority of GEOH's employees don't have college degrees. They just have high school diplomas....
Login or Create an Account to see details.
Product
We would like GEOH to add documentation to client files for caregivers to see. My employees would...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout