Greenway Revenue Services Commentary

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The person doing revenue advisory from Greenway Health is definitely meeting expectations. I know...

When Greenway Health was doing everything for us, there would not have been a good review. Our...

I don't know how much Greenway Health charges for their services, but I think our revenue advisor...

Greenway Health was doing everything for us. They are sending out our claims, working the denied...

I know that we have providers who are very happy with Greenway Health for various reasons. If we...

The account manager assigned to our practice isn't as good as our previous one. Our previous account...

Greenway Health works the denials, but because we have our own personnel, we're also doing a lot of...

We are trying to move away from Greenway Health because of the cost. I know there are other firms...

Regarding our denials rate, I can't blame Greenway Health other than when something is missing.

Greenway Health could be more proactive and let their clients know what's going on with changes. I...

I don’t have to deal much with our account manager from Greenway Health. We just have things worked...

In terms of revenue cycle management, I have had a weight lifted off me by having the firm help me....

Greenway Health did everything that they said they would on the clearinghouse. Things have worked...

I would like a personalized review of what I am doing correctly, what needs improvement, any trends...

We have close coordination between our internal staff members and Greenway Health's team. They...

I really like the regular reports that Greenway Health gives us. Those have been great. We have had...

Greenway Health has great people that we can reach out to if we need help with anything. They push...

Greenway Health has done a really good job. When the firm is posting payments, we still have some...

While we have seen improvement in denial resolution outcomes, some denial reporting has not always...

Overall, our experience with Greenway Health's revenue services has been positive, particularly in...

The services and assistance provided by the firm's team have gone beyond our expectations. They are...

Greenway Health has helped us handle a lot of volume at once, and they have done a very good job...

One thing in particular that helped us was how Greenway Health uses what they call requisitions....

A big concern with Greenway Health is that we sometimes see charges that were performed two or three...

With the firm's services, we have definitely seen a drastic increase in revenue. In terms of new...

Greenway Health could communicate better. Sometimes, there are communication delays. We don't always...

Greenway Health is improving their communicaiton. It is much better than it was when we first...

One of the big factors before we signed on with the firm was word of mouth. Our practice manager, in...

The person we work with from Greenway Health has been amazing to work with. They have helped me...

We are extremely satisfied with the service from our person at Greenway Health.

Someone using Greenway Health's revenue services should make sure they have a very attentive revenue...

We originally started with the payment posting portion, and that didn't go too well for us. We...

From my experience so far, every interaction with Greenway Health seems to come with a price tag and...

Within our previous Greenway Health contract, we felt nickel-and-dimed. We could increase user...

We have experienced numerous system outages, but nothing has been done. Overall, I have found that...

We have been very open in our feedback and clear about the shortfalls. I fully expected glitches and...

The firm has turned around our billing operation. Billing is a highly fluid area, especially in...

I always separate Greenway Health from their revenue services. Our Greenway Health representative...

Our organization is extremely satisfied with the product we purchased. The firm's team has been...

I do think our organization bears some responsibility for not securing adequate training when we...

The person we work with from Greenway Health is great. We appreciate the time and attention they...

The person from Greenway Health that we work with is excellent. They listen to my concerns and help...

Our Greenway Health manager that we have is exceptional. I would have scored higher if it weren't...

We have the absolute best revenue cycle team, in my opinion.

I am very happy with the firm. Our account manager has really straightened my account out, and our...

We had two price hikes during our contract that were unexpected and unwelcome. We know that the firm...

Greenway Health's service has been extremely helpful with consistency in payment posting, and the...

We did not have a very good experience with Greenway Health when we first started working with them....

Greenway Health helps us a lot to review and file denied claims. Sometimes, they offer solutions to...

Our person that we work with from Greenway Health has continued to go above and beyond for our...

We hired Greenway Health to bill our claims, keep our A/R down, and work denials. At first, the...

With the revenue services system, there are some pain points without resolution. For example, if we...

We hired Greenway Health to handle our claims submission, payment posting, and follow-up. They...

Greenway Health was hired to handle claims processing more efficiently. Over time, the service...

With most of the errors that we find, we are finding them as a client. With quality control and...

It has been a painful couple of years. We are just now getting to where we are seeing some positive...

As far as executive involvement goes, a situation will reach a level where one of the main Greenway...

Financially, we can't make a move. There is not much we can do anytime soon, and making that change...

Greenway Health needs to have a financial understanding because the biggest challenge is when they...

We use the denials and rejection data from the Greenway Revenue Services team as training and...

Greenway Health is falling short in communication, project follow-through, and holding contractual...

We have a lot of standard operating procedures (SOPs) that have been put in place, and those are the...

We have another platform that has helped with the patient's experience. It does somewhat integrate...

We haven't given up. We have been with Greenway Health's services for a long time, and we still have...

Greenway Health has been really committed to getting this service right. They have worked heavily...

It feels like the leaders and managers from Greenway Health know what we are trying to accomplish...

We are getting there with Greenway Health's revenue services. It is hard for us to work with...