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Prime Suite (EHR) Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We have been a client of Greenway Health for years, and we have used Prime Suite as our first EMR...
After Greenway Health was bought out, both Prime Suite and the vendor's service deteriorated...
It looks like Greenway Health's Intergy product may be a little better than Prime Suite, but when I...
When we were considering Greenway Health years ago, we did our due diligence and looked at a number...
We have been trying to resolve fundamental problems with the Prime Suite EHR and PM nodules for a...
We are a small office, so by using multiple solutions from Greenway Health, we are able to see what...
Commentary Summary
Comment Type Breakout