Prime Suite (PM) Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Director

Relationship, Operations

There is no training for Prime Suite. I don't feel like Greenway Health has a relationship with us...

Sep 2024
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(0)
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Director

Product

We have quite a few issues with lag and latency in Prime Suite's performance. We get errors where...

Sep 2024
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Director

Culture, Loyalty, Relationship, Product

Greenway Health does not keep all their promises. They are trying to switch their user interfaces to...

Sep 2024
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(0)
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Manager

Product

Greenway Health has some unkept promises regarding Prime Suite’s clearinghouse and functional work...

Jun 2024
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Manager

Relationship

I see Greenway Health releasing updates, patches, and fixes for Prime Suite, and we have a client...

Jun 2024
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CFO

Product

Our providers have complaints about the functionality within the system. The system is clunky and...

Dec 2023
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CFO

Relationship

Greenway Health's support people try really hard to go to bat for us, but the product is...

Dec 2023
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