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User Commentary
Product
We use Prime Suite EHR and Prime Suite PM. The solutions use single sign-on, so both solutions can...
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Culture, Loyalty, Value
Greenway Health is sure trying to deliver new technology that meets our needs, but I don't have it...
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Operations, Product
Greenway Health's system is not particularly user-friendly on the practice management side. The...
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Relationship, Product
When we come across an issue, a new CPT code, or a report that I need the vendor to custom build,...
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Operations
For the implementation of the analytics platform, the data that was coming from Greenway Health was...
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Relationship, Operations
There is no training for Prime Suite. I don't feel like Greenway Health has a relationship with us...
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Product
We have quite a few issues with lag and latency in Prime Suite's performance. We get errors where...
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Culture, Loyalty, Relationship, Product
Greenway Health does not keep all their promises. They are trying to switch their user interfaces to...
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Product
Greenway Health has some unkept promises regarding Prime Suite’s clearinghouse and functional work...
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Relationship
I see Greenway Health releasing updates, patches, and fixes for Prime Suite, and we have a client...
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