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Prime Suite (PM) Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Director

Product

Prime Suite is customizable to our workflow needs. From an improvement perspective, I would like to...

Aug 2025
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Director

Culture, Value

Greenway Health is pretty much charging for everything we do. It is challenging because business...

Aug 2025
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Director

Relationship

We have had support issues with Greenway Health. Now we have a project manager or account...

Aug 2025
||
(0)
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Director

Loyalty, Product

There is never any perfect product, but if we were in the market for a new solution, we would...

Aug 2025
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Manager

Product

For Prime Suite, we needed third-party support for BI. We are also using third-party solutions for...

Jun 2025
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Manager

Loyalty, Product

Prime Suite isn't perfect, but we know it, and it works well enough to stay on the list. Prime Suite...

Jun 2025
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Manager

Product

The system doesn't have a worklist, and I don’t love that. I’m a big worklist person. If someone...

Jun 2025
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COO

Product

We use Prime Suite EHR and Prime Suite PM. The solutions use single sign-on, so both solutions can...

Apr 2025
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COO

Culture, Loyalty, Value

Greenway Health is sure trying to deliver new technology that meets our needs, but I don't have it...

Apr 2025
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Director

Operations, Product

Greenway Health's system is not particularly user-friendly on the practice management side. The...

Mar 2025
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Director

Relationship, Product

When we come across an issue, a new CPT code, or a report that I need the vendor to custom build,...

Mar 2025
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Director

Operations

For the implementation of the analytics platform, the data that was coming from Greenway Health was...

Mar 2025
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