Guidehouse Payer Strategy & Contracting Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Services
Guidehouse has been meeting expectations. I wouldn't say they have exceeded them. To exceed...
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Relationship, Operations
I think that Guidehouse generally brings people to the table with practical experience in the work...
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Relationship, Operations
The regular meetings we had with Guidehouse to keep us up-to-date on progress were excellent in the...
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Relationship, Operations
The partner we had for the project was pretty much on every single call. Every time I was on calls,...
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Operations
I was fairly satisfied with our project we just did, as well as other projects we have done....
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Relationship, Operations
The challenges I experienced with Guidehouse’s staffing and consultants came down to experience, as...
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Relationship
I feel like Guidehouse really understands us and what is important to us. We are aligning priorities...
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Relationship, Services
Guidehouse produces information in the way that we ask for it. They have standard products and...
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Relationship
Guidehouse has exceeded my expectations because they have provided a lot of information that I...
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Value
Guidehouse does not avoid charging for every little thing. They charge us for everything that they...
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Relationship
What is most valuable about the staff and consultants from Guidehouse is that they are able to not...
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Operations, Value
The engagement with Guidehouse is an expensive engagement. It is taking a lot of time and a lot of...
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Relationship, Services
We are still using Guidehouse. Their team has become a partner of ours, and we definitely don't look...
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Operations
The whole point of the engagement with Guidehouse was to get a deep dive to see where we were in the...
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Relationship
Guidehouse met our expectations and exceeded them at times, but I wouldn't say they consistently...
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Relationship
The engagement was good. We like working with Guidehouse. We have worked with them on several...
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Value
I wouldn't buy Guidehouse's services again, but that is not really because of the firm; it is...
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Services
Guidehouse is typical with sales, so there is always more to add on. We get to the end, and there...
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Services
Guidehouse was able to drill down on data and help confirm information that we thought was true, and...
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Relationship
With Guidehouse, there could have been more actionable items given to us. The firm could have had...
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Relationship, Operations
Guidehouse is very experienced. They have done work for a number of providers, so they were able to...
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Relationship, Operations
Guidehouse is very good at tailoring the engagement to our specific needs, and we were quite pleased...
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Operations, Value
We received information from Guidehouse on where our contracted rates with our payers stand versus...
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Loyalty, Operations
We have used Guidehouse before to get a sense for where our rates stood relative to the market, both...
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Operations, Services, Value
When we were setting up the parameters of the project, Guidehouse asked a lot of questions about our...
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Relationship, Operations
When there were questions that came up as to the data they were presenting, Guidehouse was willing...
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Loyalty, Operations
The report Guidehouse provided was very succinct, and it was what we were looking for. It is...
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Relationship, Operations
In general, there was a lot of turnover amongst the Guidehouse consultants, and that led to some...
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Relationship, Value
Guidehouse exceeds our expectations by adding stuff into the engagement without charging extra on...
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Operations
What I found most valuable about Guidehouse’s staff and consultants was their subject matter...
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Relationship
An area where Guidehouse could improve is actually more of an opinion of the consultants' character...
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Relationship
Guidehouse brought a process to us that we did not know about, and it was incredibly valuable. It is...
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Relationship, Services
One of the higher-ups at Guidehouse just understands this space really well, and I was really happy...
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Relationship, Operations
There was some variation in the consultants from Guidehouse. The firm had some excellent...
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Commentary Summary
Comment Type Breakout