Guidehouse Payer Strategy & Contracting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Operations, Value
The engagement with Guidehouse is an expensive engagement. It is taking a lot of time and a lot of...
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Relationship, Services
We are still using Guidehouse. Their team has become a partner of ours, and we definitely don't look...
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Operations
The whole point of the engagement with Guidehouse was to get a deep dive to see where we were in the...
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Relationship
Guidehouse met our expectations and exceeded them at times, but I wouldn't say they consistently...
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Relationship
The engagement was good. We like working with Guidehouse. We have worked with them on several...
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Value
I wouldn't buy Guidehouse's services again, but that is not really because of the firm; it is...
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Services
Guidehouse is typical with sales, so there is always more to add on. We get to the end, and there...
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Services
Guidehouse was able to drill down on data and help confirm information that we thought was true, and...
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Relationship
With Guidehouse, there could have been more actionable items given to us. The firm could have had...
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Relationship, Operations
Guidehouse is very experienced. They have done work for a number of providers, so they were able to...
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Relationship, Operations
Guidehouse is very good at tailoring the engagement to our specific needs, and we were quite pleased...
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Operations, Value
We received information from Guidehouse on where our contracted rates with our payers stand versus...
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Loyalty, Operations
We have used Guidehouse before to get a sense for where our rates stood relative to the market, both...
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Operations, Services, Value
When we were setting up the parameters of the project, Guidehouse asked a lot of questions about our...
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Relationship, Operations
When there were questions that came up as to the data they were presenting, Guidehouse was willing...
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Loyalty, Operations
The report Guidehouse provided was very succinct, and it was what we were looking for. It is...
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Relationship, Operations
In general, there was a lot of turnover amongst the Guidehouse consultants, and that led to some...
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Relationship, Value
Guidehouse exceeds our expectations by adding stuff into the engagement without charging extra on...
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Operations
What I found most valuable about Guidehouse’s staff and consultants was their subject matter...
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Relationship
An area where Guidehouse could improve is actually more of an opinion of the consultants' character...
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Relationship
Guidehouse brought a process to us that we did not know about, and it was incredibly valuable. It is...
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Relationship, Services
One of the higher-ups at Guidehouse just understands this space really well, and I was really happy...
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Relationship, Operations
There was some variation in the consultants from Guidehouse. The firm had some excellent...
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Operations, Services
Guidehouse’s execution on what we have asked them to do has been spot-on. They have had a few...
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Loyalty, Relationship, Value
We use the information Guidehouse gives us as a cornerstone of our payer negotiation strategy. We...
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Loyalty, Operations, Value
We have tapped into Guidehouse for some strategic discussions around things where we haven't engaged...
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Relationship, Services, Value
Our experience with Guidehouse is honestly the gold standard for what an engagement would be. There...
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Relationship, Services, Value
Guidehouse is a pretty big firm now, and a lot of the time, the services we are engaging them for...
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Operations, Services
Guidehouse takes a load off of our plate, but they have a different methodology. Things can match up...
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Relationship
Guidehouse is responsive, strategic, actionable, committed, and professional.
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Relationship
Guidehouse's team has been very helpful with and knowledgeable about our payer strategy work. I am...
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Loyalty, Value
We received a fixed bid from Guidehouse. The only incremental expense was travel. We used Guidehouse...
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