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Guidehouse Value-Based Care Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We did all of the things that we set out to do with Guidehouse. It was phenomenal. We built...
We wanted Guidehouse to help us do something that nobody has been able to do very well. We wanted...
We chose Guidehouse because there were a couple of things that we felt really good about. We liked...
The staff from Guidehouse was great. They were very knowledgeable and extremely responsive. They...
Guidehouse had experience with the project we hired them for, but so did we. They learned a lot from...
We have outcomes set, and if Guidehouse feels they need to modify an outcome, they'll provide me...
I think Guidehouse has gone above and beyond with the work that they do for us and with the communication....
Guidehouse truly wants to collaborate with organizations. They want to listen to what our intent is,...
We recently went through a change in our claims systems, and we shifted from one company and one...
Guidehouse is amazing. They provide ongoing support. When questions come in, providers can reach out...
I've worked with Guidehouse for a little while now. They've taken the time to explain analytics and...
I tend to compare Guidehouse to some of the other bigger firms. I have worked with them all, and I...
I was well informed and kept up-to-date about where we were, what was going on, and who was doing...
The result of the Guidehouse project provided a fairly detailed estimate of primary care capacity...
Guidehouse's strategic value and their ability to bring insight were incredibly helpful with the...
Guidehouse was certainly experienced at the work they were doing, but they had less experience in...
Even in our adjacent conversations during the engagement, one of the consultants understood our...
Guidehouse was very committed to helping our company broadly and had been engaged in the...
With any firm, the more relevant expertise they bring to the table, the faster and more efficient...
I think Guidehouse met but didn’t exceed expectations. The engagement was very cut and dry and very...
Guidehouse provided meaningful support in both strategic planning and financial analysis to help...
All the work with Guidehouse was strategic in nature. We were focused on building a coordinated...
All my experience with Guidehouse over the years was with the same core group of people and only a...
Guidehouse was great about not nickel-and-diming us. If we had a question or needed input that fell...
Commentary Summary
Comment Type Breakout